InteliChart Family Portal Modernizes Communications Between Senior Care Facilities and Families
CHARLOTTE, N.C., Dec. 5, 2023 /PRNewswire/ -- For too long, traditional modes of communication between senior care facilities and the families of residents has been plagued by handwritten messages, missed calls that need call backs, and voicemails – placing undue demands on staff and contributing to the labor crisis in long-term care, senior living, and skilled nursing facilities.
- To solve that problem, InteliChart , the industry leader in patient engagement solutions, has released Family Portal , a next-generation solution for family engagement.
- Based on InteliChart's Black Book Award-winning Patient Portal, Family Portal modernizes facility-family communications while decreasing administrative burdens for skilled nursing staff.
- "Communicating clearly and promptly with families is an essential responsibility of senior care facilities, but an outdated reliance on phone messaging has made it difficult and time-consuming," said Gary Hamilton, CEO of InteliChart.
- "Our Family Portal is a significant leap forward in reimagining the dynamics between senior care facilities and families, with a focus on strengthening connections and reducing workload for staff," Hamilton said.