Mitto Now Supports All Major Customer Engagement Channels, Adds Business Messaging Enablement for Instagram, Facebook Messenger and Twitter to its Omnichannel Portfolio
Conversations supports every key customer engagement channel including Google Business Messages, WhatsApp, Telegram, Viber, WeChat, webchat, and SMS and now directly supports Facebook Messenger, Instagram and Twitter giving brands:
- Conversations supports every key customer engagement channel including Google Business Messages, WhatsApp, Telegram, Viber, WeChat, webchat, and SMS and now directly supports Facebook Messenger, Instagram and Twitter giving brands:
Easy Access: Facilitate and respond to inbound Facebook Messenger, Instagram and Twitter inquiries and support requests through a unified inbox accessible to multiple agents through Mitto Conversations. - Personalize Customer Engagement: Leverage their preferred channel to build relationships with 1:1 interactions on topics they have already shown interest in.
- Mitto now supports Twitter for Business , enabling brands to facilitate personalized communications on the platform where everyone has a voice.
- Mitto is a leading provider of global, omnichannel communications solutions, supporting business growth with advanced customer engagement technology and messaging enablement.