Instant messaging

$5M Total Funding for YCombinator-backed VOIQ to build the Future of AI Voice

Retrieved on: 
Tuesday, November 5, 2019
Articles, Technology, Academic disciplines, Instant messaging, Artificial intelligence, Computational neuroscience, Cybernetics, Ai, Chatbot

SAN FRANCISCO, Nov. 5, 2019 /PRNewswire/ -- VOIQ is transforming how businesses leverage Voice AI, and it hasn't gone unnoticed by investors.

Key Points: 
  • SAN FRANCISCO, Nov. 5, 2019 /PRNewswire/ -- VOIQ is transforming how businesses leverage Voice AI, and it hasn't gone unnoticed by investors.
  • Following strong traction, VOIQ has raised an additional $2M, for a total of $5M in funding from top Silicon Valley investors.
  • VOIQ is a YCombinator and Silicon Valley-backed SaaS platform revolutionizing AI Voice by providing human-sounding and highly customizable Conversational AI VoiceBots for Sales, Marketing and Service Calls.
  • VOIQ's Founder and CEO Ricardo Garcia-Amaya, an expert in AI Voice Technologies and Innovations, recently gave the keynote on AI Voice at the Global AI Chatbot Conference in San Francisco.

Hopelab's Vivibot, the First Chatbot Designed for Young Adult Cancer Survivors, Can Improve Mental Well-being of Users

Retrieved on: 
Tuesday, November 5, 2019
Oncology, Chatbot, Instant messaging, Natural language parsing, Anxiety, Cancer survivor, Medicine, HopeLab, Medical specialties, Health, Psycho-Oncology

SAN FRANCISCO, Nov. 5, 2019 /PRNewswire/ --Hopelab today announced study results showing that Vivibot , a chatbot designed to support young adults following cancer treatment, can reduce anxiety in its users.

Key Points: 
  • SAN FRANCISCO, Nov. 5, 2019 /PRNewswire/ --Hopelab today announced study results showing that Vivibot , a chatbot designed to support young adults following cancer treatment, can reduce anxiety in its users.
  • Vivibot is the first chatbot designed to support mental well-being in young people during the challenging period after cancer treatment and was co-created with young people living with cancer.
  • Vivibot uses skills based on positive psychology to decrease stress and improve emotions of its users.
  • The Hopelab team worked closely with young adult cancer survivors to ensure that the positive psychology skills Vivibot delivers would be reflective of their experience.

OptraHEALTH and InformedDNA Partner to Expand Access to Genetics Experts

Retrieved on: 
Tuesday, November 5, 2019
Biotechnology, Health, Genetics, Technology, Software, Instant messaging, Genetic counseling, Chatbot, Genetics, Articles, Academic disciplines, Applied sciences, OptraHEALTH®, InformedDNA®

OptraHEALTH , creators of GeneFAX, the conversational AI platform trained on genetics, and InformedDNA , the nation's largest independent provider of genetics experts, today announced that they will partner to offer access to InformedDNAs board-certified genetic counselors through GeneFAXs AI-enabled CounselorConnect platform.

Key Points: 
  • OptraHEALTH , creators of GeneFAX, the conversational AI platform trained on genetics, and InformedDNA , the nation's largest independent provider of genetics experts, today announced that they will partner to offer access to InformedDNAs board-certified genetic counselors through GeneFAXs AI-enabled CounselorConnect platform.
  • View the full release here: https://www.businesswire.com/news/home/20191105005534/en/
    OptraHEALTH and InformedDNA Partner to Expand Access to Genetics Experts (Graphic: Business Wire)
    GeneFAX Enterprise is a cloud service that empowers organizations to build and deploy AI-powered virtual assistants and chatbots that can be used to enhance their processes, patient engagements and reduce costs.
  • InformedDNA was the first telegenetic service provider in the U.S. and now employs the nations largest, most experienced, full-time staff of genetic counselors.
  • The GeneFAX platform includes a Digital Genetic Assistant trained on genetics knowledge to aid genetics labs/providers/payers in consenting, triaging, pre-test counseling and post-test counseling processes.

SurveyMonkey Launches Einstein Bot on Salesforce AppExchange to Help Brands Improve Customer Experience

Retrieved on: 
Monday, November 4, 2019
salesforce.com, SurveyMonkey, Instant messaging, Internet bot, Chatbot, Bot, Computing, Service companies, Computer companies

SAN MATEO, Calif., Nov. 04, 2019 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK) today announced it has launched SurveyMonkey Einstein Bot on Salesforce AppExchange, empowering customers to capture real-time feedback from conversational bot interactions.

Key Points: 
  • SAN MATEO, Calif., Nov. 04, 2019 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK) today announced it has launched SurveyMonkey Einstein Bot on Salesforce AppExchange, empowering customers to capture real-time feedback from conversational bot interactions.
  • The SurveyMonkey Einstein Bot caters to brands who want to improve their customer experience programs by offering a simple chatbot interaction to collect feedback.
  • The bot triggers direct customer feedback into Salesforce for enterprise customers, ensuring that insights or issues are surfaced in a timely manner.
  • Built on the Salesforce Platform, the SurveyMonkey Einstein Bot is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A0000... .

Insurmi Advances to Semifinalist Round in Arizona Innovation Challenge

Retrieved on: 
Friday, November 1, 2019
Data management, Professional services, Technology, Insurance, Software, ARIZONA, United States, Instant messaging

Insurmi , a conversational-AI powered customer engagement platform for insurance carriers, today announced it was selected as a semifinalist in the Fall 2019 round of the Arizona Innovation Challenge (AIC).

Key Points: 
  • Insurmi , a conversational-AI powered customer engagement platform for insurance carriers, today announced it was selected as a semifinalist in the Fall 2019 round of the Arizona Innovation Challenge (AIC).
  • The Arizona Commerce Authority (ACA) received 80 applications from Arizona companies, and only 25 were selected to advance to semifinalist positions.
  • But equally as important is our goal to positively impact the growing technology ecosystem in Arizona.
  • The Arizona Innovation Challenge is a bi-annual business plan competition, overseen by the ACA, for the most promising early-stage companies in high-growth industries.

Newmine Expands Globally to Help Retailers Reduce Returns

Retrieved on: 
Friday, November 1, 2019
Merchandising, Microeconomics, Business economics, Market economics), Chatbot, Instant messaging, Natural language parsing, Retail, Online shopping

BOSTON, Nov. 1, 2019 /PRNewswire-PRWeb/ --Newmine, the developers of Chief Returns Officer, the first and only AI-driven returns reduction platform for retailers, announced today their expansion of operations in Europe to meet growing demands for returns reduction.

Key Points: 
  • BOSTON, Nov. 1, 2019 /PRNewswire-PRWeb/ --Newmine, the developers of Chief Returns Officer, the first and only AI-driven returns reduction platform for retailers, announced today their expansion of operations in Europe to meet growing demands for returns reduction.
  • Returns pose significant challenges to retailers globally, as analysts predict they will cost the industry $550 Billion by 2020.
  • According to Neil Davis, "Newmine offers retailers a unique platform that drives reductions in both the volume and cost of returns.
  • In addition to their operations and technology consulting practice, Newmine seeks to disrupt the returns management market with AI-driven returns reduction solutions.

[24]7.ai Extends Messaging Leadership with Industry Leading Conversational AI

Retrieved on: 
Thursday, October 31, 2019
Instant messaging, Articles, Technology, Academic disciplines, Chatbot, Messaging apps, Artificial intelligence

According to a recent study by Statista , the top three messaging apps have a combined 4 billion active monthly users.

Key Points: 
  • According to a recent study by Statista , the top three messaging apps have a combined 4 billion active monthly users.
  • With the rise of messaging, consumers expect experiences that are mobile-first, personalized, understand their intent and seamlessly integrate technology and human insights to resolve issues.
  • Companies across multiple industries use the [24]7 Customer Engagement Platform to deliver this effortless customer experience, backed by the most advanced artificial intelligencein the industry.
  • Earlier this year, [24]7.ai was recognized as a leader in The Forrester New Wave: Conversational AI for Customer Service, Q2 2019 .

Internet Marketing Company, fishbat, Discusses 5 Benefits Of Marketing Through Snapchat

Retrieved on: 
Thursday, October 31, 2019
Market economics), Business economics, Snap Inc., Social media, Social networking services, Instant messaging, Snapchat, Marketing, Digital marketing

Internet marketing company , fishbat, discusses 5 benefits of marketing through Snapchat.

Key Points: 
  • Internet marketing company , fishbat, discusses 5 benefits of marketing through Snapchat.
  • Immediate awareness.One of the defining features of Snapchat, for marketing purposes or otherwise, is its immediacy.
  • No matter how silly a filter or music clip may seem, it can make all the difference when marketing through Snapchat.
  • About fishbat: fishbat is a full-service digital marketing agency that takes a holistic business approach to their clients' digital marketing programs.

More Than Half of Consumers Want to Use Voice Assistants for Healthcare According to New Report from Voicebot and Orbita

Retrieved on: 
Tuesday, October 29, 2019
Articles, Instant messaging, Technology, Chatterbots, Academic disciplines, Customer service, Virtual assistant, Chatbot, Artificial intelligence

To develop this report, Orbita sponsored independent research by Voicebot.ai, the leading online publication and research source dedicated to voice and AI technologies.

Key Points: 
  • To develop this report, Orbita sponsored independent research by Voicebot.ai, the leading online publication and research source dedicated to voice and AI technologies.
  • Bret Kinsella, Voicebot.ai founder and CEO, said, "We are pleased to collaborate with Orbita to publish the first comprehensive report analyzing the intersection of voice assistants and healthcare.
  • The report is segmented into six parts including a review of how voice assistants and healthcare intersect today, consumer voice assistant adoption, voice assistant adoption in healthcare, voice technology use cases in healthcare, and technology platforms.
  • Orbita offers healthcare's most powerful conversational AI platform for delivering intuitive, dynamic and personalized voice and chatbot virtual assistants.

PubPlus Certified As Snapchat Ads Partner

Retrieved on: 
Tuesday, October 29, 2019
Snap Inc., World Wide Web, Social media, Social networking services, Instant messaging, Photo sharing, Snapchat, Marketing, Online advertising, Software

TEL AVIV, Israel, Oct. 29, 2019 (GLOBE NEWSWIRE) -- PubPlus, the leading revenue attribution platform for content publishers, today announced that it has been certified as a Snapchat Ads Partner.

Key Points: 
  • TEL AVIV, Israel, Oct. 29, 2019 (GLOBE NEWSWIRE) -- PubPlus, the leading revenue attribution platform for content publishers, today announced that it has been certified as a Snapchat Ads Partner.
  • The Snapchat Partners program recognizes industry-leading companies that help advertisers connect with the Snapchat community in creative new ways.
  • From pre-campaign strategy to creative execution and beyond, Snapchat partners are certified for their ability to provide the expertise and in-house talent to help manage campaigns on behalf of marketers.
  • PubPlus takes an in-depth, consultative approach to helping publishers use the PubPlus revenue attribution platform to boost profitability through paid content promotion.