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Global Conversational AI Market 2021-2026: Competitive Analysis, Impact of COVID-19, Ansoff Analysis - ResearchAndMarkets.com

Retrieved on: 
Friday, July 9, 2021

Conversational artificial intelligence offers effective customer care 24/7, real-time personalized service, and omnichannel Deployment.

Key Points: 
  • Conversational artificial intelligence offers effective customer care 24/7, real-time personalized service, and omnichannel Deployment.
  • In addition, low-cost chatbox development and reduced cost to serve customer factors propel market growth globally.
  • However, a lack of awareness of conversation AI and the requirement of skilled professionals to access conversational AI is expected to hamper market development.
  • Some of these factors considered for analysis are financial performance over the last 3 years, growth strategies, innovation score, new product launches, investments, growth in market share, etc.

NICE Redefines Proactive Conversational AI for Digital Experiences With CXone SmartReach

Retrieved on: 
Wednesday, July 7, 2021

NICE (NASDAQ: NICE), today announced the launch of CXone SmartReach following the acquisition of ContactEngine, the leader in proactive conversational AI.

Key Points: 
  • NICE (NASDAQ: NICE), today announced the launch of CXone SmartReach following the acquisition of ContactEngine, the leader in proactive conversational AI.
  • NICE is reinventing next-gen smart digital experiences, proactively connecting consumers in innovative ways across their digital journeys.
  • CXone is the industrys only true next-gen digital customer engagement platform, delivering proactive service on consumers preferred channels, based on intelligent AI conversations.
  • Organizations need to reinvent digital service from a reactive approach to consumers needs - to a proactive personal touch in their digital channel of choice.

Healthcare Chatbots Market Size to Reach Revenues of USD 517.96 Million by 2026 - Arizton

Retrieved on: 
Tuesday, July 6, 2021

The healthcare chatbots market is expected to grow at a CAGR of over 27.17% during the period 20202026.

Key Points: 
  • The healthcare chatbots market is expected to grow at a CAGR of over 27.17% during the period 20202026.
  • The healthcare providers and patients are the major revenue contributors to the global healthcare chatbots market with a share of 58% and 24% respectively, in 2020.
  • Market Segmentation A detailed analysis by end-users, mode of delivery, component, application, and geography
    The healthcare chatbots market by healthcare providers segment is expected to reach an incremental growth of USD 241.70 million by 2026.
  • The growing trend of adopting cloud-based software is gaining high traction in the global healthcare chatbots market.

Healthcare Chatbots Market Size to Reach Revenues of USD 517.96 Million by 2026 - Arizton

Retrieved on: 
Tuesday, July 6, 2021

The healthcare chatbots market is expected to grow at a CAGR of over 27.17% during the period 20202026.

Key Points: 
  • The healthcare chatbots market is expected to grow at a CAGR of over 27.17% during the period 20202026.
  • The healthcare providers and patients are the major revenue contributors to the global healthcare chatbots market with a share of 58% and 24% respectively, in 2020.
  • Market Segmentation A detailed analysis by end-users, mode of delivery, component, application, and geography
    The healthcare chatbots market by healthcare providers segment is expected to reach an incremental growth of USD 241.70 million by 2026.
  • The growing trend of adopting cloud-based software is gaining high traction in the global healthcare chatbots market.

Debt-Freedom App Charlie Hits 5X User Base Growth in Just Four Months; Adds DirectPay to Its Suite of Tools to Help Americans Get out of Debt

Retrieved on: 
Thursday, July 1, 2021

Initially a chatbot app, Charlie now offers a full suite of tools that focuses on the journey to debt-freedom with its updated UI/UX, optimizing the interface and making the app a more purposeful experience.

Key Points: 
  • Initially a chatbot app, Charlie now offers a full suite of tools that focuses on the journey to debt-freedom with its updated UI/UX, optimizing the interface and making the app a more purposeful experience.
  • Charlie has pioneered a new type of user experience in the fintech world, making the journey to debt freedom easy, refreshing and one-of-a-kind.
  • Founded in 2016, Charlie operates on a mission to get Americans out of debt and help them regain financial freedom.
  • Charlie has had over 500,000 sign-ups of people that want to take control of their debt.

New Guide from Conversational AI Experts at Creative Virtual Solves the Mystery of Enterprise-Level Pricing

Retrieved on: 
Thursday, July 1, 2021

Conversational AI tools, including chatbots and virtual agents , are growing in popularity as customers increasingly prefer digital self-service options.

Key Points: 
  • Conversational AI tools, including chatbots and virtual agents , are growing in popularity as customers increasingly prefer digital self-service options.
  • Today's conversational AI market provides buyers with a wide range of technology options from basic do-it-yourself platforms to fully integrated, scalable solutions.
  • Solve the mystery of enterprise-level pricing by downloading the new 'Guide to Enterprise Conversational AI Pricing: Calculating the Cost of a Successful Chatbot or Virtual Agent' .
  • Creative Virtual is a conversational AI leader recognized in the industry for our nearly two decades of experience and unmatched expertise.

Epsilon Expands Industry-Leading Messaging Capabilities with New Solution for Mid-Size Brands

Retrieved on: 
Wednesday, June 30, 2021

EPC Messaging Essentials leverages the power of Epsilon's enterprise-level solution, EPC Messaging , to help marketers deliver individualized messages to customers across email, SMS, mobile push and more, all powered by Epsilon's industry-leading identity resolution capabilities.

Key Points: 
  • EPC Messaging Essentials leverages the power of Epsilon's enterprise-level solution, EPC Messaging , to help marketers deliver individualized messages to customers across email, SMS, mobile push and more, all powered by Epsilon's industry-leading identity resolution capabilities.
  • EPC Messaging Essentials features new, campaign-specific capabilities that can be activated by mid-market companies looking to enhance their messaging strategy with personalized, 1:1 communications.
  • The new solution allows mid-market companies to benefit from the success of EPC Messaging and Epsilon's industry-leading identity capabilities, including its CORE ID identity graph.
  • Messaging Essentials allows us to bring the power of our enterprise-level solution to midmarket brands so marketers can optimize their programs and drive measurable business outcomes," stated Kara Trivunovic, Managing Director, Messaging.

Juji, Inc. Powers Cornell University Study on Human-Machine Team Creativity

Retrieved on: 
Tuesday, June 29, 2021

Today, Juji Inc ., an Artificial Intelligence (AI) company that specializes in developing cognitive AI assistants, announced the findings of a study , IdeaBot: Investigating Social Facilitation in Human-Machine Team Creativity, by researchers at Cornell Universitys College of Agriculture and Life Sciences ( Cornell CALS ).

Key Points: 
  • Today, Juji Inc ., an Artificial Intelligence (AI) company that specializes in developing cognitive AI assistants, announced the findings of a study , IdeaBot: Investigating Social Facilitation in Human-Machine Team Creativity, by researchers at Cornell Universitys College of Agriculture and Life Sciences ( Cornell CALS ).
  • The study utilized Jujis AI platform to investigate how humans collaborate with a cognitive AI assistant, in the form of a chatbot for a creative brainstorm.
  • The study found the following:
    When human participants perceived their teammate was the Juji chatbot when participating in a creative idea task, they consistently produced more, higher-quality ideas.
  • We are thrilled to provide the researchers at Cornell CALS with our Juji cognitive AI assistant platform for the study, said Michelle Zhou, CEO of Juji.

Life Clips Subsidiary Cognitive Apps Software Solutions Introduces Intuitive AI Chat Bot Solutions Delivering CBT And IPT Therapies For Mental Health Disorders

Retrieved on: 
Tuesday, June 29, 2021

Cognitive Apps Chatbot is an interactive assistant that makes it easy to measure, understand, and improve mental health of a person.

Key Points: 
  • Cognitive Apps Chatbot is an interactive assistant that makes it easy to measure, understand, and improve mental health of a person.
  • Integration with health data gathering tools (sleep, physical activity) allows receiving data in passive mode and makes mental health analytics results more accurate and objective.
  • It also allows therapists to monitor patients mental health level, while analyzing the efficiency of prescriptions and treatment.
  • Cognitive Apps chatbot solution is one of the many ways Life Clips plans to help individuals manage mental health issues and improve their quality of life.

Brand Networks Builds Store-level Business Presence on Snapchat

Retrieved on: 
Monday, June 28, 2021

ROCHESTER, N.Y., June 28, 2021 /PRNewswire/ -- Today, media solution provider Brand Networks announces the expansion of Snapchat's API capabilities to enable a business presence on the popular social channel at a multi location retailer's store level.

Key Points: 
  • ROCHESTER, N.Y., June 28, 2021 /PRNewswire/ -- Today, media solution provider Brand Networks announces the expansion of Snapchat's API capabilities to enable a business presence on the popular social channel at a multi location retailer's store level.
  • The first of its kind program allows retailers to have a store presence on Snapchat to engage with a unique and important audience base.
  • "Our retail partners are seeking ways to meet consumers where they are," says Mike Garsin, Co-Founder & CEO at Brand Networks.
  • Brand Networks enables the world's best brands to monetize their assets through our innovative products, technology, and services.