Groupon

Over 60% of Retailers See Customer Satisfaction Spikes, With Costco, H-E-B, and Publix Leading the Way, ACSI Data Show

Retrieved on: 
Tuesday, January 30, 2024

Chewy's multichannel customer support also shines, and the site is a leader in this area amid a competitive field.

Key Points: 
  • Chewy's multichannel customer support also shines, and the site is a leader in this area amid a competitive field.
  • Macy’s and Costco top general merchandise retailers, but Target has its sights fixed on the leaders
    Customer satisfaction with general merchandise retailers climbs 3% to an ACSI score of 77.
  • Customer satisfaction with specialty retailers stays pat at an ACSI score of 79.
  • This study scores six retail industries — online retailers, general merchandise retailers, specialty retailers, drugstores, supermarkets, and gas stations — as well as consumer shipping and the U.S.

TravelinCoupons.com: How Google's Core Updates Kills The Small Business Owner

Retrieved on: 
Tuesday, January 30, 2024

ORLANDO, Fla., Jan. 30, 2024 /PRNewswire-PRWeb/ -- In a sudden and devastating turn of events, two of Google's core updates in Q3 2023 have wreaked havoc on TravelinCoupons.com, plummeting the website's traffic by a staggering 80%. The impact has been particularly harsh for this family-owned website, which had been a source of passive income for a dedicated mother for eight years.

Key Points: 
  • The fallout from Google's core updates has forced her to release part-time workers who have been loyal for years, resulting in a loss of valuable institutional knowledge.
  • Despite Susan Frese's dedication and recent investment of approximately $40,000 to update the site, the core updates have left her with more questions than answers.
  • "It is not right that Google's core updates can devastate businesses without clear explanations or avenues for improvement," said Susan.
  • Her fight for justice and website recovery underscores the need for accountability and support for those impacted by these updates.

SHAREHOLDER ALERT: Kaskela Law LLC Announces Investigation of Groupon, Inc. and Encourages Investors to Contact the Firm for Additional Information – GRPN

Retrieved on: 
Monday, December 4, 2023

PHILADELPHIA, Dec. 04, 2023 (GLOBE NEWSWIRE) -- Kaskela Law LLC announces that it is investigating Groupon, Inc. (“Groupon” or the “Company”) (NASDAQ: GRPN) on behalf of the Company’s shareholders.

Key Points: 
  • PHILADELPHIA, Dec. 04, 2023 (GLOBE NEWSWIRE) -- Kaskela Law LLC announces that it is investigating Groupon, Inc. (“Groupon” or the “Company”) (NASDAQ: GRPN) on behalf of the Company’s shareholders.
  • On November 9, 2023, Groupon announced disappointing financial and operational results for the third quarter 2023 (ended September 20, 2023).
  • Groupon stockholders are encouraged to contact Kaskela Law LLC (D. Seamus Kaskela, Esq.
  • Kaskela Law LLC represents investors in securities fraud, corporate governance, and merger & acquisition litigation.

U.S. Medical Spas Industry Boosted by the Pandemic - ResearchAndMarkets.com

Retrieved on: 
Thursday, November 23, 2023

The "U.S. Medical Spas Industry" report from Marketdata LLC has been added to ResearchAndMarkets.com's offering.

Key Points: 
  • The "U.S. Medical Spas Industry" report from Marketdata LLC has been added to ResearchAndMarkets.com's offering.
  • This groundbreaking new report examines the booming $17.5 billion business of medical spas.
  • There are now 8,800 medical spas operating in the United States - an interesting hybrid niche healthcare/cosmetic facility that straddles the medical and business fields.
  • Number of med spas in operation, industry structure, fragmented market, private pay, single-location operations, avg.

Grainger Hires Tech Industry Leader Cecelia Myers as Vice President, Group Product Manager

Retrieved on: 
Tuesday, November 14, 2023

CHICAGO, Nov. 14, 2023 /PRNewswire/ -- Grainger (NYSE: GWW), the leading broad line distributor of maintenance, repair and operating (MRO) products serving businesses and institutions, today announced Cecelia Myers joined the company as Vice President, Group Product Manager.

Key Points: 
  • CHICAGO, Nov. 14, 2023 /PRNewswire/ -- Grainger (NYSE: GWW), the leading broad line distributor of maintenance, repair and operating (MRO) products serving businesses and institutions, today announced Cecelia Myers joined the company as Vice President, Group Product Manager.
  • In this role, she will be responsible for leading Grainger's strategy to custom build technology capabilities aimed at improving the customer and team member experience.
  • "I am thrilled to welcome Cecelia to Grainger as we continue to unlock new ways to create competitive advantage and support our customers' needs," said Brian Walker, Chief Product Officer.
  • Myers comes to Grainger with broad experience, most recently she served as Vice President, Digital, at CDW where she led its digital channel and oversaw product management, digital integrations, demand generation and product design.

Amazon and Chewy Headline Retailer Satisfaction Going Into the Holidays Amid Spending Priority Shifts, ACSI Data Show

Retrieved on: 
Thursday, November 2, 2023

“Retailers that offer sales and promotions early this year may earn more dollars from consumers who are looking to spread out their holiday spending.

Key Points: 
  • “Retailers that offer sales and promotions early this year may earn more dollars from consumers who are looking to spread out their holiday spending.
  • The top online retailers include:
    At an ACSI score of 83, Amazon and Chewy rank the highest for customer satisfaction among all retailers going into the holiday season.
  • The American Customer Satisfaction Index Retail Holiday Preview is based on interviews with 22,541 customers from January 2023 to September 2023.
  • No advertising or other promotional use can be made of the data and information in this release without the express prior written consent of ACSI LLC.

ANIAI'S AI-POWERED HAMBURGER COOKING ROBOTS EXPAND INTO NORTH AMERICA

Retrieved on: 
Wednesday, November 1, 2023

Aniai's flagship product Alpha Grill leverages advanced artificial intelligence (AI) and robotics to automate the hamburger patty cooking process, enhancing efficiency and consistency in restaurant kitchens.

Key Points: 
  • Aniai's flagship product Alpha Grill leverages advanced artificial intelligence (AI) and robotics to automate the hamburger patty cooking process, enhancing efficiency and consistency in restaurant kitchens.
  • Aniai is currently conducting pilot tests in collaboration with several significant North American enterprise hamburger brands and anticipates implementation at multiple locations over the next six to twelve months.
  • This automated grill features a rapid cooking system with a double-sided grill, simultaneously preparing up to eight hamburger patties at a time, or 200 patties per hour, and it includes a self-cleaning function.
  • An advanced monitoring system powered by AI, equipped with cameras and sensors, provides real time tracking of patty temperatures and quality.

Self Financial Appoints Julie Szudarek as Chief Executive Officer

Retrieved on: 
Thursday, October 19, 2023

Austin, Texas, Oct. 19, 2023 (GLOBE NEWSWIRE) -- Self Financial (Self), a leading credit building fintech company that makes credit accessible to U.S. consumers, has announced that after an extensive search, Julie Szudarek is its new CEO.

Key Points: 
  • Austin, Texas, Oct. 19, 2023 (GLOBE NEWSWIRE) -- Self Financial (Self), a leading credit building fintech company that makes credit accessible to U.S. consumers, has announced that after an extensive search, Julie Szudarek is its new CEO.
  • She brings to Self valuable experience leading highly-regulated and mission-driven companies that have customer empathy at their core.
  • Founder James Garvey will continue to support Self and Szudarek through his role on the board.
  • “James’ leadership and dedication to finding more pathways to lower the barrier of entry for credit has made Self the company it is today, " said Szudarek.

Saviynt Expands Leadership in Marketing, Cloud Platform Innovation and Security

Retrieved on: 
Monday, October 2, 2023

Saviynt , a leading provider of intelligent identity and access governance platform solutions, today announced strategic executive appointments that bolster its leadership position in the identity management market.

Key Points: 
  • Saviynt , a leading provider of intelligent identity and access governance platform solutions, today announced strategic executive appointments that bolster its leadership position in the identity management market.
  • These appointments reinforce Saviynt’s world-class executive strength and commitment to meet the market’s growing demand for its converged identity platform.
  • “Our funding in January has allowed us to make large strides in both our go-to-market strategy and deepen the leadership team driving that initiative,” said Saviynt CEO, Sachin Nayyar.
  • In her role as CMO at Saviynt, she will work with leadership on planning, creation and execution of global marketing strategy to elevate the Saviynt brand and support industry-leading growth at scale.

Flash and Qmerit Partner to Advance EV Charging Availability and Reliability Across the U.S.

Retrieved on: 
Tuesday, September 12, 2023

AUSTIN, Texas, Sept. 12, 2023 /PRNewswire/ -- Flash, providing the world's first end-to-end cloud-based parking, reservations, and EV Charging platform, today announced a strategic partnership with Qmerit, North America's leading installer of home and commercial EV chargers and other electrification technologies, to close the gap in EV charging infrastructure in urban markets. Combining Flash's platform and Qmerit's installation and maintenance network, the partnership will bring digitally integrated Level 2 and DC Fast charging systems to Flash's growing network of parking venues including hotels, mixed-use developments, offices, retail and more.  Collectively, this partnership will materially broaden charger availability and reliability throughout the U.S.

Key Points: 
  • Collectively, this partnership will materially broaden charger availability and reliability throughout the U.S.
  • This partnership will materially broaden charger availability and reliability throughout the U.S.
    "Unlocking EV charging in the urban core is critical as fleets and personal vehicles transition from gas to electric," said Dan Sharplin, Flash Chairman and CEO.
  • Qmerit will leverage its distributed workforce management model and national network to install EV charging systems at parking venues and provide ongoing maintenance to ensure reliability and high functionality.
  • All Flash chargers meet the National Electric Vehicle Infrastructure (NEVI) standard uptime per charging port, ensuring a premium customer experience for Flash customers.