UCCE

Akkadian Introduces Support for Webex Contact Center within the Leading UC Provisioning Automation Solution

Retrieved on: 
Monday, June 5, 2023

HOBOKEN, N.J., June 5, 2023 /PRNewswire-PRWeb/ -- Akkadian, the leader in UC provisioning automation, now offers support for Webex Contact Center and is officially announcing the release at Cisco Live in Las Vegas. Event attendees can experience a demonstration of the solution at the Akkadian booth (#4923), adjacent to Collaboration Village.

Key Points: 
  • This addition expands Akkadian's Webex Control Hub provisioning support to include Webex Contact Center, adding to our current capabilities for all Cisco on-premise contact center products (UCCE, P-UCCE and UCCX).
  • HOBOKEN, N.J., June 5, 2023 /PRNewswire-PRWeb/ -- Akkadian, the leader in UC provisioning automation, now offers support for Webex Contact Center and is officially announcing the release at Cisco Live in Las Vegas.
  • This addition expands Akkadian's Webex Control Hub provisioning support to include Webex Contact Center, adding to our current capabilities for all Cisco on-premise contact center products (UCCE, P-UCCE and UCCX).
  • Organizations migrating contact centers from on-premise to cloud or working in UC hybrid environments now get a provisioning solution that automates on-boarding contact center agents.