Genesys and Epic Collaborate to Provide Stronger, More Integrated Patient Experiences
Genesys ®, a global cloud leader in AI-powered experience orchestration, today announced it is collaborating with Epic to deliver stronger, more connected patient journeys.
- Genesys ®, a global cloud leader in AI-powered experience orchestration, today announced it is collaborating with Epic to deliver stronger, more connected patient journeys.
- Using Genesys Cloud, providers in the Epic community will have access to critical content from patient interactions.
- Furthermore, six of the top 10 health systems in the US depend on Genesys to drive a better patient experience.
- “Through Epic's collaboration with Genesys, health systems can improve the patient experience with insights from contact center interactions and streamline agent productivity with embedded call controls.”