Spectrum (brand)

SPECTRUM MOBILE RANKED #1 IN CUSTOMER SERVICE BY J.D. POWER

Retrieved on: 
Tuesday, February 27, 2024

STAMFORD, Conn., Feb. 27, 2024 /PRNewswire/ -- Spectrum Mobile grabbed the top spot for customer care among full-service mobile virtual network operators (MVNOs) in the J.D. Power 2024 U.S. Wireless Customer Care Study – Volume 1.

Key Points: 
  • STAMFORD, Conn., Feb. 27, 2024 /PRNewswire/ -- Spectrum Mobile grabbed the top spot for customer care among full-service mobile virtual network operators (MVNOs) in the J.D.
  • Spectrum Mobile Customers Enjoy Simple Plans, Flexibility and Exceptional Value
    Unlike other wireless providers that routinely raise the prices of their plans, Spectrum Mobile² has consistently lowered its prices while giving customers more.
  • Customers also can save by bundling Spectrum Internet, Mobile and Advanced WiFi in the company's industry-first Spectrum One package.
  • Spectrum's customer-friendly packaging, pricing and service are a key reason Spectrum Mobile is now the nation's fastest growing mobile provider³, with the fastest wireless speeds⁴.

Wireless Purchases Through Apps Increase, Leading to Increase of Value and Affordability Perceptions, J.D. Power Finds

Retrieved on: 
Thursday, February 15, 2024

Power 2024 U.S. Wireless Retail Experience StudySM—Volume 1, released today.

Key Points: 
  • Power 2024 U.S. Wireless Retail Experience StudySM—Volume 1, released today.
  • Additionally, app users also perceive their plans as more affordable than other channels as apps provide a visual representation of customer costs, leading to improved cost satisfaction and value perceptions.
  • Consumer Cellular ranks highest among value mobile virtual network operators for a second consecutive volume, with a score of 880.
  • For more information about the U.S. Wireless Retail Experience Studies, visit https://www.jdpower.com/business/tmt/us-wireless-purchase-experience-per...

SPECTRUM SUPER BOWL COMMERCIAL 2024 TOUTS HOME INTERNET SPEED AND RELIABILITY

Retrieved on: 
Sunday, February 11, 2024

STAMFORD, Conn., Feb. 11, 2024 /PRNewswire/ -- Spectrum returned to the Super Bowl tonight for the first time since 2018 with a witty new commercial poking fun at the spotty coverage of cell phone home internet providers while highlighting the speed and reliability of Spectrum Internet.

Key Points: 
  • In its First Super Bowl Commercial in Six Years, Spectrum Takes Aim at Spotty Coverage and Service Flaws of Cell Phone Internet Providers
    STAMFORD, Conn., Feb. 11, 2024 /PRNewswire/ -- Spectrum returned to the Super Bowl tonight for the first time since 2018 with a witty new commercial poking fun at the spotty coverage of cell phone home internet providers while highlighting the speed and reliability of Spectrum Internet.
  • In the 30-second ad – aptly titled "Holes" – Mom arrives home to discover her family has smashed a gaping hole in the living room wall to get a better internet signal.
  • While comical to think somebody would actually knock holes in their walls to improve service, the ad illustrates the limitations of what cell phone home internet users regularly experience.
  • Unlike the Super Bowl game, there is no contest: Spectrum Internet delivers 24/7 reliability, security, and dramatically faster speeds, while saving customers hundreds of dollars per year on their home internet and mobile service vs. the competition.

Digital Channels Improve Wireless Customer Care Experience, J.D. Power Finds

Retrieved on: 
Thursday, February 1, 2024

Overall wireless customer care satisfaction has increased thanks to a boost in satisfaction with digital channels, according to the J.D.

Key Points: 
  • Overall wireless customer care satisfaction has increased thanks to a boost in satisfaction with digital channels, according to the J.D.
  • Power 2024 U.S. Wireless Customer Care StudySM—Volume 1, released today.
  • The 2024 U.S. Wireless Customer Care Study—Volume 1 is based on responses from 17,428 customers who contacted their carrier’s customer care department within the past three months.
  • For more information about the U.S. Wireless Customer Care Study, visit https://www.jdpower.com/business/tmt/us-wireless-customer-care-performan... .

Synacor Fast Tracks Complex Streaming Integrations With Cloud ID™ Media Connect

Retrieved on: 
Wednesday, December 20, 2023

BUFFALO, N.Y., Dec. 20, 2023 (GLOBE NEWSWIRE) -- Synacor today announced the Cloud ID™ Media Connect managed consumer identity access management (“CIAM”) service to fast track streaming ecosystem deployments amid a heavily fragmented viewing market.

Key Points: 
  • BUFFALO, N.Y., Dec. 20, 2023 (GLOBE NEWSWIRE) -- Synacor today announced the Cloud ID™ Media Connect managed consumer identity access management (“CIAM”) service to fast track streaming ecosystem deployments amid a heavily fragmented viewing market.
  • Cloud ID Media Connect can save streaming media companies months or even years of authentication integration work required to connect streaming services to various platforms.
  • “Cloud ID Media Connect immediately delivers several years of complex authentication integrations to support changing business requirements and get content in front of consumers as quickly as possible.”
    Cloud ID Media Connect features end user capabilities like home-based authentication, Apple® Single Sign-on with your TV Provider, device rendezvous solutions and more.
  • Cloud ID Media Connect seamlessly integrates with Cloud ID Passkey Connect , a managed service offering for passkey management, registration and authentication.

Charter Announces Third Quarter 2023 Results

Retrieved on: 
Friday, October 27, 2023

Net income attributable to Charter shareholders totaled $1.3 billion in the third quarter of 2023, compared to $1.2 billion in the third quarter of 2022.

Key Points: 
  • Net income attributable to Charter shareholders totaled $1.3 billion in the third quarter of 2023, compared to $1.2 billion in the third quarter of 2022.
  • Capital expenditures totaled $3.0 billion in the third quarter of 2023, compared to $2.4 billion during the third quarter of 2022.
  • During the third quarter of 2023, net cash flows from operating activities totaled $3.9 billion, compared to $3.8 billion in the prior year quarter.
  • During the three months ended September 30, 2023, Charter purchased 2.0 million shares of Charter Class A common stock and Charter Holdings common units for $854 million.

"START UP" SEASON 11 AIRS ON PBS, WORLD CHANNEL & CREATE TV

Retrieved on: 
Friday, September 29, 2023

DETROIT, Sept. 29, 2023 /PRNewswire/ -- Four-time Emmy® nominated docuseries START UP announces its 11th season, debuting this fall. START UP airs on PBS, in national syndication (check local listings), on World Channel and Create TV. Streaming on PBS.org. 

Key Points: 
  • START UP airs on PBS, in national syndication (check local listings), on World Channel and Create TV.
  • Viewers will see struggles and victories of 13 small businesses in the South and Midwest.
  • Season 11 sponsor Thryv, a leading provider of software and services for small businesses, is showing support for the small business community.
  • Season 11 marks the third consecutive season that Spectrum Business , the brand of business internet, phone, mobile and video services operated by Charter Communications, Inc., has sponsored START UP.

Season 11 of "START UP" To Air on PBS, World Channel & Create TV

Retrieved on: 
Friday, September 29, 2023

DETROIT, Sept. 29, 2023 /PRNewswire-PRWeb/ -- Four-time Emmy® nominated docuseries START UP has announced its monumental 11th season, debuting this fall. START UP airs on PBS, and in national syndication (check local listings), as well as on The World Channel and Create TV. Episodes will also be available for streaming on PBS.org.

Key Points: 
  • START UP airs on PBS, and in national syndication (check local listings), as well as on The World Channel and Create TV.
  • "2023 is about realizing a new perspective on life and business," said Gary Bredow, host and writer of START UP.
  • Season 11 sponsors include Thryv, Spectrum Business, GoDaddy, Amazon, Florida State University, Michigan Economic Development Corporation and Jaguar Land Rover.
  • Season 11 sponsor Thryv, a leading provider of software and services for small businesses, is showing its support for the small business community.

SPECTRUM BUSINESS IS 'MADE TO WORK' IN NEW NATIONAL BRANDING CAMPAIGN FROM CHARTER

Retrieved on: 
Monday, September 25, 2023

STAMFORD, Conn., Sept. 25, 2023 /PRNewswire/ -- Charter Communications, Inc. today announced the kickoff of "Made to Work" – a new national campaign from Spectrum Business® focusing on how the company's seamless connectivity solutions work together to power small businesses nationwide with reliable Internet, Phone, Mobile and TV. The new Spectrum Business ads will run in all markets across Charter's 41-state operating footprint.

Key Points: 
  • The new Spectrum Business ads will run in all markets across Charter's 41-state operating footprint.
  • "Spectrum Business is committed to seamlessly connecting all aspects of our customers' business with fast, easy to use, ultra reliable internet, phone, mobile and video solutions.
  • Spectrum Business Connect with RingCentral with voice, instant messaging, file transfers, and video conferencing capability that enables business owners to work from anywhere and use any device to stay connected.
  • Spectrum Business Voice with unlimited local and long-distance calling and more than 35 advanced calling features for businesses.

Introducing “Nada Yada Yada”: Metro by T-Mobile's BS-Free Promise

Retrieved on: 
Tuesday, August 22, 2023

Key Points: 
  • View the full release here: https://www.businesswire.com/news/home/20230822718213/en/
    Introducing “Nada Yada Yada”: Metro by T-Mobile's BS-Free Promise (Graphic: OKRP)
    What’s the news: Today, Metro by T-Mobile announced “Nada Yada Yada,” a new campaign reinforcing its long-standing commitment to no BS — like no contracts, no price hikes and no surprises when joining Metro.
  • Who it’s for: Everyone who’s sick of yada yada.
  • With 5G Home Internet for Metro, people get fast, reliable broadband free from Big Cable yada yada.
  • Metro by T-Mobile's new ad campaign, created in partnership with OKRP, highlights the transparency and simplicity customers experience with Metro.