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Winning by Design Launches New Customer Success Operating Model and Expanded Course Curriculum

Retrieved on: 
Tuesday, October 4, 2022

Instead, The Bow Tie Model and associated Recurring Revenue Operating Model provide step-by-step blueprints for sales and customer success teams in SaaS and other B2B recurring revenue organizations.

Key Points: 
  • Instead, The Bow Tie Model and associated Recurring Revenue Operating Model provide step-by-step blueprints for sales and customer success teams in SaaS and other B2B recurring revenue organizations.
  • And most Customer Success teams dont receive enough budget and lack an industry-standard framework to align with their sales and marketing counterparts.
  • The new CS Operating Model is designed for CROs and VPs of Customer Success who need to drive additional revenue growth.
  • Informed by the new comprehensive CS Operating Model, the course outlines proven best practices for growth planning, account expansion, and securing deals.