Flight Risk

LexisNexis Risk Solutions: One-Third of a Carrier's Business Could be at Risk Following the Auto Insurance Claims Experience

Retrieved on: 
Wednesday, June 7, 2023

ATLANTA, June 7, 2023 /PRNewswire/ -- LexisNexis® Risk Solutions, a leader in claims data and analytics for the insurance industry, today announced findings from its study examining the link between auto insurance claims and customer experience and retention. The study is comprised of two parts: consumer feedback from more than 1,400 insureds who experienced a claim within the past 12 months, coupled with an analysis of a customer's propensity to switch auto insurance carriers post-claim. Findings have been published in the whitepaper, Exceeding Expectations or Falling Short? U.S. Auto Insurance Claims Trends, Insights and Impacts Revealed.

Key Points: 
  • ATLANTA, June 7, 2023 /PRNewswire/ -- LexisNexis® Risk Solutions , a leader in claims data and analytics for the insurance industry, today announced findings from its study examining the link between auto insurance claims and customer experience and retention.
  • U.S. Auto Insurance Claims Trends, Insights and Impacts Revealed .
  • "We know consumers leave their insurance carriers following the auto claims experience, and we wanted to look at dissatisfaction from multiple angles to root out its causes," said Tanner Sheehan, vice president and general manager, U.S. Claims, LexisNexis Risk Solutions.
  • "First, we found that one-third of a carrier's business is at risk following an auto insurance claim, and then we dove deeper to pinpoint which factors are triggering switching behavior."

Documentary about Boeing MAX 737 Disaster Premieres on Amazon Prime

Retrieved on: 
Thursday, September 15, 2022

NEW YORK, Sept. 15, 2022 /PRNewswire/ -- Amazon Studios released the movie, Flight / Risk, a documentary that follows everyday people thrust into the midst of a global tragedy in the aftermath of two horrific crashes of new Boeing 737 MAX airplanes - tragedies that took place only five months apart. The two similar crashes resulted in the combined loss of 346 people. The story is revealed through several perspectives - Pulitzer prize-winning journalist Dominic Gates, the victims' families and their attorneys, including Kreindler & Kreindler's Justin Green, with additional insight from a former Boeing engineer turned whistle-blower.

Key Points: 
  • The work of NYC-based aviation accident law firm Kreindler & Kreindler is featured in a new documentary released by Amazon Studios.
  • The tragic story of the Ethiopian Airlines flight 302 Boeing 737 MAX crash is told through the perspective of Pulitzer prize-winning journalist Dominic Gates, the victims' families and their attorneys with added insight from former Boeing workers turned whistle-blowers.
  • Aviation Accident law firm Kreindler & Kreindler is featured in a new documentary released by Amazon Studios.
  • Boeing rushed the design, manufacture and certification of the Boeing 737 MAX, misrepresented to the public, the FAA, and Boeing's customers that the airplane was safe to fly and Boeing shockingly continued to claim that the aircraft was safe to fly even after the second crash of a Boeing 737 MAX.