ISG Study: AI, Customer Experience Are Top 2024 Spending Priorities for Banking, Financial Services & Insurance
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Monday, November 20, 2023
Technology, Insurance, Finance, Fintech, Banking, Professional Services, Software, Data Analytics, Data Management, Artificial Intelligence, Hitachi, LLM, Research, TBM, Madison Avenue, Organization, Enterprise architecture, Russell Page, Zions Bancorporation, IBM, Artificial intelligence, Culture, BFSI, Chubb Limited, Ecosystem, ISG, Credit One Bank, Liberty Mutual, Everyday Life, Financial services, Technology Business Management Council, Automation, Operation, Digital product design, Operations and technology management, Growth, AI, Customer experience, Risk management, Management, Life, Infinite, Allstate, Chubb, Nationwide
ISG will present the full study findings at the ISG TechXchange: Banking, Financial Services and Insurance event, December 5 at etc.venues, 360 Madison Avenue, New York City.
Key Points:
- ISG will present the full study findings at the ISG TechXchange: Banking, Financial Services and Insurance event, December 5 at etc.venues, 360 Madison Avenue, New York City.
- “Economic uncertainty has put a laser focus on costs,” said Owen Wheatley, ISG lead partner for Banking and Financial Services and co-host of the event.
- “As policyholders seek fast, personalized services, data-driven technology opens doors for hyper-personalized offerings,” said Dennis Winkler, Insurance practice lead for ISG and co-host of the event.
- The ISG TechXchange: Banking, Financial Services and Insurance event is sponsored by Hitachi Vantara, Infinite, IBM and Xebia.