FAIR Canada – Coalition Applauds OBSI’s Selection as Sole External Body for Banking Complaints
Retrieved on:
Tuesday, October 17, 2023
TORONTO, Oct. 17, 2023 (GLOBE NEWSWIRE) -- On behalf of a coalition of consumer advocates, FAIR Canada commends the federal government for following through on its commitment to appoint a single external complaints body (ECB) for all banking complaints.
Key Points:
- TORONTO, Oct. 17, 2023 (GLOBE NEWSWIRE) -- On behalf of a coalition of consumer advocates, FAIR Canada commends the federal government for following through on its commitment to appoint a single external complaints body (ECB) for all banking complaints.
- “FAIR Canada and other consumer groups have repeatedly pointed out how Canada’s approach to banking complaints fell short of international standards and best practice.
- We’re pleased to see the federal government take these steps to improve it and to designate OBSI as the sole ECB for all banking customers,” said Jean-Paul Bureaud, Executive Director, FAIR Canada.
- Although the coalition celebrates this important achievement for banking customers, more needs to be done when it comes to complaints for investors.