Orange Lake

JP Hurtado Joins Holiday Inn Club Vacations as Chief Information Officer

Retrieved on: 
Tuesday, December 13, 2022

ORLANDO, Fla., Dec. 13, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a leading national vacation ownership company, today announced that JP Hurtado has joined the company as its Chief Information Officer.

Key Points: 
  • ORLANDO, Fla., Dec. 13, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a leading national vacation ownership company, today announced that JP Hurtado has joined the company as its Chief Information Officer.
  • "Holiday Inn Club Vacations is obsessed with making the customer experience consistently exceptional.
  • Delivering technology and other tools to our team members plays a pivotal role in making every step in the customer journey great, helping us exceed expectations, further build brand loyalty and enable growth," said John Staten, President and Chief Executive Officer at Holiday Inn Club Vacations Incorporated.
  • Before joining Holiday Inn Club Vacations, JPwas Senior Vice President and Chief Information Officer for Dave & Buster's, Inc., where he oversaw the company's digital products, cybersecurity program, brand innovation and data and analytics platform.

Kumar Rajnish Joins Holiday Inn Club Vacations as Chief Strategy Officer

Retrieved on: 
Tuesday, November 8, 2022

ORLANDO, Fla., Nov. 8, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a leading national vacation ownership company, today announced that Kumar Rajnish has joined the company as its Chief Strategy Officer.

Key Points: 
  • ORLANDO, Fla., Nov. 8, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a leading national vacation ownership company, today announced that Kumar Rajnish has joined the company as its Chief Strategy Officer.
  • In this newly created role, Kumar will oversee corporate strategy and direct business transformation for the company.
  • These are exciting times for the company, which is why I am excited to welcome Kumar to our executive team" said John Staten, President and Chief Executive Officer at Holiday Inn Club Vacations Incorporated.
  • Prior to joining Holiday Inn Club Vacations, Kumar was the Chief Strategy Officer for Kaplan North America, where he oversaw the company's corporate strategy, partnership development, sales enablement, advanced data and analytics.

Holiday Inn Club Vacations Becomes First Timeshare Company to Earn J.D. Power Certification for Outstanding Customer Service Experience

Retrieved on: 
Monday, September 12, 2022

Power for providing "An Outstanding Customer Service Experience" with its Owner Support team in 2022.

Key Points: 
  • Power for providing "An Outstanding Customer Service Experience" with its Owner Support team in 2022.
  • Holiday Inn Club Vacations is the first company in the timeshare or vacation ownership industry to achieve this prestigious certification.
  • "This certification includes a detailed evaluation of Holiday Inn Club Vacations policies, practices, and procedures, as well as primary research where they must meet our cross-industry customer satisfaction benchmark from recently serviced customers.
  • We're excited to present this certification to a timeshare company for the first time and congratulate Holiday Inn Club Vacations for achieving this prestigious distinction."

Jamie Kluetz Joins Holiday Inn Club Vacations as Vice President of Brand Experience and Design

Retrieved on: 
Wednesday, July 6, 2022

ORLANDO, Fla., July 6, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, today announced that James "Jamie" Kluetz has been named Vice President of Brand Experience and Design.

Key Points: 
  • ORLANDO, Fla., July 6, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, today announced that James "Jamie" Kluetz has been named Vice President of Brand Experience and Design.
  • While we are proud of this milestone anniversary, we also understand that our consumers, and the way they interact with brands, have changed over the years," said John Staten, President and Chief Executive Officer at Holiday Inn Club Vacations Incorporated.
  • "We are so excited to work with Jamie to create an innovative and impactful new way to tell the Holiday Inn Club Vacations story at our sales centers," said John Sutherland, Executive Vice President of Sales at Holiday Inn Club Vacations Incorporated.
  • Then, Jamie continued to lead the agency's creative strategy and development as Executive Creative Director, a role he held prior to joining Holiday Inn Club Vacations.

Holiday Inn Club Vacations Incorporated Announces the Retirement of Tom Nelson, John Staten Promoted to Chief Executive Officer

Retrieved on: 
Tuesday, June 21, 2022

The company also announced that its current President and Chief Operating Officer, John Staten, will succeed Tom, assuming the role of President and Chief Executive Officer, effective July 1, 2022.

Key Points: 
  • The company also announced that its current President and Chief Operating Officer, John Staten, will succeed Tom, assuming the role of President and Chief Executive Officer, effective July 1, 2022.
  • From his start in 2003 as Chief Financial Officer to his promotion to President and Chief Operating Officer in 2012 and then Chief Executive Officer in 2017, Tom has led with passion and vision to position HICV among the leaders in the timeshare industry.
  • "Tom's contributions to HICV's success have been both innumerable and profound," said Spence Wilson, HICV Chairman of the Board.
  • John joined Holiday Inn Club Vacations as Chief Operating Officer in March 2019.

Two Holiday Inn Club Vacations Resorts Receive Spirit of True Hospitality Awards

Retrieved on: 
Tuesday, June 14, 2022

ORLANDO, Fla., June 14, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, announced today that its Sunset Cove Resort and Panama City Beach Resort received an IHG Hotels & Resorts Spirit of True Hospitality Award for its 2021 accomplishments.

Key Points: 
  • ORLANDO, Fla., June 14, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, announced today that its Sunset Cove Resort and Panama City Beach Resort received an IHG Hotels & Resorts Spirit of True Hospitality Award for its 2021 accomplishments.
  • Spirit of True Hospitality Awardswinners received scores of 90 or higher (out of 100) on Guest Room Cleanliness and Guest Love (satisfaction) surveys.
  • Holiday Inn Club Vacations Sunset Cove and Panama City Beach Resorts were two of nearly 400 winners selected among nearly 4,300 mainstream, upscale and luxury hotels in the IHG Hotels & Resorts network across the Americas.
  • Holiday Inn Club Vacations is currently hiring for hundreds of roles across its offices and network of resorts.

Holiday Inn Club Vacations Launches Guest of Honor Program, Introduces Partnership with Vacations for Vets

Retrieved on: 
Friday, May 27, 2022

In conjunction with the launch of Guest of Honor, Holiday Inn Club Vacations has introduced its partnership with Vacations for Vets, a program run by In Honor of Our Troops (IHOOT), a nonprofit organization that works with hospitality brands to provide free lodging to active-duty military and veterans.

Key Points: 
  • In conjunction with the launch of Guest of Honor, Holiday Inn Club Vacations has introduced its partnership with Vacations for Vets, a program run by In Honor of Our Troops (IHOOT), a nonprofit organization that works with hospitality brands to provide free lodging to active-duty military and veterans.
  • To kick off this program, Holiday Inn Club Vacations donated more than 10 million Club points.
  • Moving forward, the Company will continue to provide complimentary stays to military members by collecting donated points from Holiday Inn Club members.
  • "At Holiday Inn Club Vacations, we believe that travel not only brings families closer together, but truly strengthens their bonds.

Holiday Inn Club Vacations Wins 14 ARDA Awards

Retrieved on: 
Thursday, May 5, 2022

ORLANDO, Fla., May 5, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, announced today that it won 14 American Resort Development Association (ARDA) Awards.

Key Points: 
  • ORLANDO, Fla., May 5, 2022 /PRNewswire/ -- Holiday Inn Club Vacations Incorporated , a national vacation ownership company, announced today that it won 14 American Resort Development Association (ARDA) Awards.
  • "Bringing home so many ARDA Awards speaks to the team's unwavering commitment to our mission of becoming the most loved brand in family travel," said Tom Nelson, Chief Executive Officer at Holiday Inn Club Vacations Incorporated.
  • In total, Holiday Inn Club Vacations received 14 ARDA Awards:
    Sarah McNairn Legal and Regulatory Manager, Team Member or Team Award
    Holiday Inn Club Vacations is currently hiring for hundreds of roles across its offices and network of resorts.
  • Today, the Holiday Inn Club Vacations resort portfolio spans across the United States.