Genesys Recognized for Tenth Consecutive Time as a Leader in Gartner's Annual Magic Quadrant for Contact Center Infrastructure, Worldwide
The company was also designated a Leader in the Gartner 2017 Magic Quadrant for Contact Center as a Service, North America2.
- The company was also designated a Leader in the Gartner 2017 Magic Quadrant for Contact Center as a Service, North America2.
- In addition, Genesys is included in the Magic Quadrant for Contact Center as a Service, Western Europe3.
- The 2018 report on the Magic Quadrant for Contact Center Infrastructure, Worldwide, evaluated 11 different contact center infrastructure vendors.
- 1 Gartner "Magic Quadrant for Contact Center Infrastructure, Worldwide" by Drew Kraus, Steve Blood, Simon Harrison, May 17, 2018.