Associated tags: CEC, Financial services, Travel, Wireless, ADT, Chase, Shell, Royal Caribbean, HBO Max, E-commerce, Sling TV, Pypestream, Software, Customer service, Video game console, Architecture, CTO, OIF, AWS, OpenStack, Infrastructure as a service, DevOps, Cloud, Machine learning, Other Entertainment, Automation, NYSE, AI, Restaurant, Airport
Locations: NEW YORK
Software,
Other Entertainment,
Internet,
TV and Radio,
Artificial Intelligence,
Online,
Technology,
Entertainment,
Loop,
Heart,
Airport,
Restaurant,
AI,
Partnership,
NYSE,
Automation,
Machine learning,
Customer service,
Pypestream Loop Media, Inc. ("Loop Media") (NYSE American: LPTV), the free streaming television media company for business which provides over 2 billion video views every month via restaurants, retail businesses, office buildings, doctors’ offices, airports, bars and college campuses, and Pypestream, the leading self-service automation platform with an all-in-one cloud messaging and conversational AI, announced today a strategic partnership that brings AI to Loop Media’s curated entertainment business venue experience.
Key Points:
- Loop Media, Inc. ("Loop Media") (NYSE American: LPTV), the free streaming television media company for business which provides over 2 billion video views every month via restaurants, retail businesses, office buildings, doctors’ offices, airports, bars and college campuses, and Pypestream, the leading self-service automation platform with an all-in-one cloud messaging and conversational AI, announced today a strategic partnership that brings AI to Loop Media’s curated entertainment business venue experience.
- Loop Media now provides businesses with AI generated information to make sure the right content is playing at the right time for the right audience in each location.
- “Helping our venue partners achieve a better customer experience is at the heart of Loop Media’s mission,” said Liam McCallum, Chief Product & Technical Officer of Loop Media.
- “In collaboration with Loop Media, Pypestream is able to empower every type of business venue – bars, restaurants, retail, doctors’ offices, college campuses, etc.
Retrieved on:
Friday, September 23, 2022
Cloud,
DevOps,
Infrastructure as a service,
OpenStack,
AWS,
Growth,
OIF,
CEC,
Technology,
CTO,
Solution,
Architecture,
Video game console,
Network equipment,
Pypestream Within the first six months of moving their DevOps workload from AWS to OpenMetal, Pypestream recognized cost savings of over 50%, which they have since used to reinvest in new staffing, resources, and initiatives.
Key Points:
- Within the first six months of moving their DevOps workload from AWS to OpenMetal, Pypestream recognized cost savings of over 50%, which they have since used to reinvest in new staffing, resources, and initiatives.
- Like many software-development companies, Pypestream is using AWS as their primary cloud platform.
- Pypestream knew that they needed to diversify their cloud infrastructure providers both to get better control over costs and to accommodate customer concerns.
- OpenMetal was able to provide an almost out-of-the box OpenStack Private Cloud solution for Pypestream's Kubernetes based DevOps workloads, which immediately improved performance and cut down costs.
Marketing,
Communications,
Technology,
Telecommunications,
Software,
Internet,
Computing,
Cloud infrastructure,
IT infrastructure,
Technology,
E-commerce,
Marketing,
Omnichannel,
Amazon Web Services,
Cloud computing,
Customer engagement,
Amazon Pypestream is at the forefront of this race, and today the company is launching its new Customer Engagement Center (CEC), built on Amazon Web Services (AWS).
Key Points:
- Pypestream is at the forefront of this race, and today the company is launching its new Customer Engagement Center (CEC), built on Amazon Web Services (AWS).
- View the full release here: https://www.businesswire.com/news/home/20210304005294/en/
The Pypestream Customer Experience Center automates customer engagement with conversational AI.
- The CEC automates all customer interactions -- proactive and reactive -- and seamlessly escalates to services like Amazon Connect, an easy to use omnichannel cloud contact center from AWS.
- Gillette has created a strong direct-to-consumer channel through GIL, a fully transactional digital assistant built on the Pypestream Customer Engagement Center.
Data management,
Online Retail,
Technology,
Marketing,
Communications,
Telecommunications,
Retail,
Software,
Networks,
Internet,
VoIP,
Software,
Articles,
Technology,
Deep learning,
Alphabet Inc.,
Applied machine learning,
DeepMind,
Game artificial intelligence,
Onavo,
Facebook,
Artificial intelligence Pypestream, a company that automates customer engagement with conversational artificial intelligence (AI), has appointed two new board members: Bart Swanson and Amitabh Sharma.
Key Points:
- Pypestream, a company that automates customer engagement with conversational artificial intelligence (AI), has appointed two new board members: Bart Swanson and Amitabh Sharma.
- The industry is at an inflection point as digital transforms and replaces traditional call centers, and Pypestream is at the forefront of this shift, said Swanson.
- Swanson previously served on the boards of DeepMind, Summly and Onavo, acquired by Google, Yahoo and Facebook, respectively.
- Pypestream is continually innovating customer engagement in several key industries, including Streaming and Wireless, Insurance, Healthcare, Travel, eCommerce, and Financial Services.
Retrieved on:
Wednesday, September 9, 2020
Telecommunications,
Software,
Networks,
Other Communications,
Data management,
Communications,
Technology,
Mobile,
Wireless,
Marketing,
Customer service,
Articles,
Business,
Services marketing,
Brand management,
Customer experience,
Product management,
Conviva,
Customer support,
Customer,
Pypestream,
Conviva Our integration with Conviva allows us to deliver true AI-driven customer experiences that help a business's bottom line while exceeding customer expectations, said Richard Smullen , CEO at Pypestream.
Key Points:
- Our integration with Conviva allows us to deliver true AI-driven customer experiences that help a business's bottom line while exceeding customer expectations, said Richard Smullen , CEO at Pypestream.
- Proactive initiatives are the future of user experience and, now, OTT brands can take another step towards fully automating all steps of their customer support workflow.
- According to customer experience industry data, 68% of consumers say proactive customer service increases brand perception and affinity.
- With Pypestreams proactive, OTT customer experience integration, Conviva triggers Pypestream to send a notification to the user experiencing viewability issues, eliminating call center outreach and reactive customer service initiatives.
Mobile,
Wireless,
Technology,
Other Communications,
Security,
Marketing,
Advertising,
Other Technology,
Communications,
Networks,
Internet,
Instant messaging,
Chatbot,
Natural language parsing,
Pypestream,
Online advertising,
Digital display advertising,
Artificial intelligence,
Technology,
Science and technology,
Mass media Pypestream , the leading conversational AI platform with all-in-one cloud messaging, announces Conversational Ads , an immersive brand experience driven by in-ad engagements.
Key Points:
- Pypestream , the leading conversational AI platform with all-in-one cloud messaging, announces Conversational Ads , an immersive brand experience driven by in-ad engagements.
- Pypestreams patents on ad unit technology provided a foundation for this breakthrough in serving display ads as conversational experiences.
- Pypestream Conversational Ads solve the engagement challenge by delivering personalized ad content based on customer data and interactions.
- To learn more about Pypestreams Conversational Ads, combining digital ad experiences with conversational AI, visit Pypestream.com .
Retrieved on:
Wednesday, November 6, 2019
Lavalier Personal Jewelry Insurance announces the launch of two-way messaging to quickly guide consumers through the insurance process.
Key Points:
- Lavalier Personal Jewelry Insurance announces the launch of two-way messaging to quickly guide consumers through the insurance process.
- "Lavalier partnered with Pypestream to incorporate artificial intelligence AI in our consumer application process for personal jewelry insurance," explained Joseph Dowd, president of Berkley Asset Protection, Lavalier's parent company.
- Lavalier Personal Jewelry Insurance, a program of Berkley Asset Protection, provides worldwide, comprehensive coverage including loss, theft, and damage so jewelry consumers get back to enjoying life, not worrying about the "what ifs."
- The company also offers Lavalier Personal Jewelry Insurance and coverage for individuals' collections.