Direct End to End Secure Chat Protocol

Eltropy crosses 500+ Community Financial Institutions (CFIs) Milestone

Retrieved on: 
Wednesday, September 28, 2022
Video banking, Credit union, Text messaging, Workload, Firefighter, Ashish, Head, Main Street Bank, Calgary, Industry, CEO, Secure, GLOBE, Fintech Valley Vizag, AI, Direct End to End Secure Chat Protocol, Bank, Video game

MILPITAS, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- As community financial institutions (CFIs) look for new ways to engage with consumers and leverage revenue-generating services within and outside of the traditional branch setting, they are turning to Eltropy at a rapid clip.

Key Points: 
  • MILPITAS, Calif., Sept. 28, 2022 (GLOBE NEWSWIRE) -- As community financial institutions (CFIs) look for new ways to engage with consumers and leverage revenue-generating services within and outside of the traditional branch setting, they are turning to Eltropy at a rapid clip.
  • Today, the leading Digital Communications Platform for CFIs welcomes new customers, including the Utah Community Credit Union, Main Street Bank, Heartland Financial, and FireFighters First Credit Union.
  • This year, Eltropy acquired leading collaborative video solution, POPi/o , and leading AI provider, Marsview , along with recently debuting Kaitlin , the first humanized AI explicitly designed for financial institutions.
  • Eltropy will be showcasing the combined capabilities, results, and future innovations for its Digital Communications Platform at the following events:

Eltropy Debuts Industry’s First Humanized AI at Finovate Fall 2022

Retrieved on: 
Friday, September 16, 2022
Video banking, VP, Efficiency, Machine learning, Industry, Credit union, Intelligence, Founder, Secure, Human, GLOBE, AI, Community, Direct End to End Secure Chat Protocol, Communication, Medical device, Customer service, Online shopping, Automation

MILPITAS, Calif., Sept. 16, 2022 (GLOBE NEWSWIRE) -- Eltropy, the digital communications platform for community financial institutions, this week unveiled the industry’s first humanized AI assistant, named Kaitlin, at Finovate Fall 2022 in New York. Bolstered by AI, Kaitlin empowers community financial institutions to deliver a humanized seamless customer experience while reducing contact center volume and handle times.

Key Points: 
  • MILPITAS, Calif., Sept. 16, 2022 (GLOBE NEWSWIRE) -- Eltropy , the digital communications platform for community financial institutions, this week unveiled the industrys first humanized AI assistant, named Kaitlin, at Finovate Fall 2022 in New York.
  • Bolstered by AI, Kaitlin empowers community financial institutions to deliver a humanized seamless customer experience while reducing contact center volume and handle times.
  • Eltropys new humanized AI solution allows customers to have natural and efficient conversations, almost like speaking to a human agent.
  • Eltropy acquired Marsview specifically to utilize AI and create the industry leading platform for humanized AI.

Eltropy Acquires Marsview AI, Empowering Financial Institutions to Automate the Contact Center

Retrieved on: 
Wednesday, August 17, 2022
Text messaging, Data collection, Human voice, CEO, GLOBE, Phrase, Privacy, AI, Direct End to End Secure Chat Protocol, Secure, Communication, Human, Credit, Customer insight, Video banking, Acquisition, Credit union, PII, Social Security, CSAT, Community, Data, API, Personal data, Online shopping, Tourism, Text

Eltropy already enables financial institutions to connect with consumers in the channel of their choicewhether thats via Text messaging, phone, video, Secure Chat, or in branch.

Key Points: 
  • Eltropy already enables financial institutions to connect with consumers in the channel of their choicewhether thats via Text messaging, phone, video, Secure Chat, or in branch.
  • The addition of Marsviews advanced conversational AI helps financial institutions further streamline responses to common consumer questions, such as inquiries about account balance and routing numbers.
  • The widespread digital transformation taking place in todays market offers an opportunity for financial institutions to leverage the power of AI, said Murali Mahalingam, Marsview CEO.
  • To learn more about Eltropys acquisition of Marsview, please visit: https://eltropy.com/marsview/
    Eltropy enables financial institutions to digitally engage in a secure and compliant way.

Eltropy Acquires POPi/o, Powering Credit Unions with End-to-End Digital Communications Platform

Retrieved on: 
Wednesday, June 8, 2022
Online, Cloud, Office of Strategic Services, Entrepreneurship, Data, Credit union, Human, Financial institution, CUNA, AI, CEO, Video banking, Human resources, Solution, Secure, GLOBE, ENotary, E-sign, Acquisition, Weather, Direct End to End Secure Chat Protocol, Cobrowsing, Collection, Credit, City centre, Communication, Credit Union National Association, Bank, Mobile phone, Online shopping, Management, Text

MILPITAS, Calif., June 08, 2022 (GLOBE NEWSWIRE) -- Renowned by Credit Unions for its Digital Communications capabilities, Eltropy today announced the acquisition of Video Banking leader POPi/o .

Key Points: 
  • MILPITAS, Calif., June 08, 2022 (GLOBE NEWSWIRE) -- Renowned by Credit Unions for its Digital Communications capabilities, Eltropy today announced the acquisition of Video Banking leader POPi/o .
  • Our world-class Digital Communications platform helps Credit Unions deliver on the promise of digital transformationimproving online and in-branch experiences for members and allowing for more rapid expansion in new markets without the need for a physical presence.
  • This powerful digital communications platform enables Credit Unions with end-to-end virtual branch capabilities, helping them build connections and deliver on the personalized service members expect.
  • Using our world-class digital communications platform, Credit Unions can improve operations, engagement and productivity.

300 Credit Unions Select Eltropy for Digital Communications

Retrieved on: 
Tuesday, March 8, 2022
Civic, Data communication, Industry, Contact, CUNA Mutual Group, Secure, InTouch, Collection, Financial institution, Direct End to End Secure Chat Protocol, Data, Controlled digital lending, Chatbot, City centre, Omnichannel, Multimedia, Text messaging, Screen Sharing, Credit union, Branch, Marketing, Shell, SVP, CU, Digital, Solution, Running, Insurance, CEO, Cobrowsing, Online shopping, Management, Bank

MILPITAS, Calif., March 8, 2022 /PRNewswire/ --Eltropy, a top-rated, award-winning, compliant, secure and integrated Digital Communications platform for Credit Unions, celebrates the milestone of partnering with over 300 Credit Unions to help serve their members digitally in the communication channel of their preference.

Key Points: 
  • MILPITAS, Calif., March 8, 2022 /PRNewswire/ --Eltropy, a top-rated, award-winning, compliant, secure and integrated Digital Communications platform for Credit Unions, celebrates the milestone of partnering with over 300 Credit Unions to help serve their members digitally in the communication channel of their preference.
  • Civic uses Eltropy for Digital Lending, Digital Member Service and Digital Onboarding, with plans to roll out Eltropy across other departments.
  • We congratulate Eltropy on this milestone of 300 Credit Unions, and are excited to see what's to come."
  • "As member preference for all types of communications evolves from physical and phone to digital, Credit Unions are looking to standardize on a singular Digital Communication platform.