Emplifi

DesignRush Recognizes the Leading Web Design Companies in April 2024

Retrieved on: 
Tuesday, April 2, 2024

NEW YORK, April 2, 2024 /PRNewswire-PRWeb/ -- The critical link between customer experience and brand loyalty has never been more apparent. A report by Emplifi shows the importance of delivering an exceptional customer journey across multiple platforms, especially through websites. A well-designed website serves as the frontline of customer interaction – whether learning about the brand or directly making a purchase. It maintains loyalty even in the face of potential service hiccups.

Key Points: 
  • DesignRush identifies the best website design companies for crafting digital experiences that foster customer loyalty and satisfaction.
  • NEW YORK, April 2, 2024 /PRNewswire-PRWeb/ -- The critical link between customer experience and brand loyalty has never been more apparent.
  • A report by Emplifi shows the importance of delivering an exceptional customer journey across multiple platforms, especially through websites.
  • Recognizing the direct impact of website design on customer experience and brand loyalty, DesignRush , a premier B2B marketplace, has curated a list of the best web design agencies.

WorkRamp Announces WorkRamp Communities, the Latest Addition to Its Learning Cloud, Centralizing Customer Learning on One Platform

Retrieved on: 
Tuesday, February 27, 2024

WorkRamp, the pioneer of the Learning Cloud [in the Learning Management System (LMS)] category, announces the availability of its latest innovation, WorkRamp Communities .

Key Points: 
  • WorkRamp, the pioneer of the Learning Cloud [in the Learning Management System (LMS)] category, announces the availability of its latest innovation, WorkRamp Communities .
  • The launch of WorkRamp Communities marks a significant improvement in customer learning, setting a new standard for integrated, user-friendly, and cost-effective customer education solutions," says Ted Blosser, CEO & Co-Founder of WorkRamp.
  • WorkRamp’s goal is to centralize customer and partner learning on a single platform and provide organizations with a consolidated, all-in-one solution to drive their customer learning initiatives forward.
  • Combining WorkRamp Communities with WorkRamp’s Customer LMS allows organizations and customer ed teams to have everything they need at their fingertips without switching tools.

Emplifi Social Marketing Cloud Recognized by TrustRadius ‘Best Of’ Awards 2023

Retrieved on: 
Wednesday, November 29, 2023

Emplifi , a leading unified customer engagement platform, today announced that its Social Marketing Cloud has earned recognition across all three categories at the 2023 TrustRadius ‘Best Of’ Awards .

Key Points: 
  • Emplifi , a leading unified customer engagement platform, today announced that its Social Marketing Cloud has earned recognition across all three categories at the 2023 TrustRadius ‘Best Of’ Awards .
  • Emplifi Social Marketing Cloud won in all three categories (Best Value, Best Feature Set and Best Relationship) based on verified customer reviews.
  • It’s wonderful to see Emplifi’s Social Marketing Cloud recognized by TrustRadius, based on the phenomenal feedback from real social marketing teams."
  • For those who want to see or add Emplifi Social Marketing Cloud reviews, visit TrustRadius .

FOX News Digital Marks 32 Consecutive Months as Top News Brand With Multiplatform Minutes

Retrieved on: 
Friday, November 17, 2023

FOX News Digital finished October marking 32 consecutive months as the top news brand with multiplatform minutes, according to Comscore.

Key Points: 
  • FOX News Digital finished October marking 32 consecutive months as the top news brand with multiplatform minutes, according to Comscore.
  • FOX News Digital also led news brands with multiplatform views and saw both monthly and yearly growth with multiplatform views, multiplatform minutes and multiplatform unique visitors.
  • FOX News Digital closed out the month reaching 3.4 billion total multiplatform minutes, 1.8 billion total multiplatform views, and 92 million multiplatform unique visitors.
  • * FOX News Digital was also the top news brand with 2.8 average views per visit.

Emplifi’s 2024 Outlook: Social Shopping, Messaging Apps, Video Content, And More Will Become Integral To Brand Marketing Strategies

Retrieved on: 
Tuesday, November 14, 2023

We anticipate stronger collaboration between these teams as they adapt to the evolving social media landscape and the modern customer needs.”

Key Points: 
  • We anticipate stronger collaboration between these teams as they adapt to the evolving social media landscape and the modern customer needs.”
    1.
  • Social shopping will become a crucial element of online commerce strategies as brands aim to streamline the transition from product discovery to purchase.
  • Modern consumers use social media not only for discovering and learning about products but also for making purchases.
  • As brands increasingly prioritize privacy in their marketing strategies, social intelligence will become essential for obtaining deeper consumer insights.

Emplifi releases product innovations for the holiday season; ahead of 2024 commerce technology assessments

Retrieved on: 
Tuesday, October 31, 2023

Emplifi , a leading unified customer engagement platform, announced its Fall ‘23 product innovations for the holiday season and in advance of brands assessing commerce technology for the upcoming year.

Key Points: 
  • Emplifi , a leading unified customer engagement platform, announced its Fall ‘23 product innovations for the holiday season and in advance of brands assessing commerce technology for the upcoming year.
  • “We continue to take bold strides to unify marketing, commerce, and care,” said Emplifi CTO Todd McCaslin.
  • Recent new features include:
    Leveraging Emplifi’s GDPR-compliant database of 35 million influencers to build brand awareness and reach the right audience.
  • Marketing teams can escalate messages to the service team directly from Emplifi Community and Emplifi Care into Emplfi Agent.

FOX News Digital Marks Ten Consecutive Quarters Leading News Brands With Multiplatform Minutes

Retrieved on: 
Wednesday, October 18, 2023

FOX News Digital also led news brands with multiplatform views, marking five consecutive quarters leading this metric.

Key Points: 
  • FOX News Digital also led news brands with multiplatform views, marking five consecutive quarters leading this metric.
  • FOX News Digital closed out the third quarter reaching 9.5 billion total multiplatform minutes, 5.2 billion total multiplatform views, and an average of 88.4 million monthly multiplatform unique visitors.
  • **
    In September, FOX News Digital was the top news brand with both multiplatform views and minutes, marking 31 consecutive months as the leader in multiplatform minutes.
  • * During the month, FOX News Digital posted 3.3 billion multiplatform minutes, 1.7 billion multiplatform views and nearly 90 million unique visitors.

Emplifi Helps Freshpet Streamline Customer Engagement Strategies, Reducing Call Volumes By Nearly 40%

Retrieved on: 
Tuesday, October 3, 2023

Emplifi , a leading customer engagement platform, today announced the Emplifi Service Cloud has made a significant impact on pet food supplier Freshpet’s customer care initiatives, improving outcomes and driving a more streamlined CX strategy.

Key Points: 
  • Emplifi , a leading customer engagement platform, today announced the Emplifi Service Cloud has made a significant impact on pet food supplier Freshpet’s customer care initiatives, improving outcomes and driving a more streamlined CX strategy.
  • Freshpet Director of Consumer Care Lisa Diehl knew that building trust with Freshpet’s target audience was key to developing long-lasting customer relationships.
  • To exceed customer expectations, Diehl knew her team needed a customer engagement solution that allowed them to provide clear and transparent communications across all channels.
  • Emplifi Service Cloud enabled the team to streamline their customer communication strategies, providing an intuitive dashboard that made it easy to track and respond to all customer inquiries regardless of the channel.

FOX News Media’s Second Republican Primary Debate Tops All of Television on Wednesday, September 27th

Retrieved on: 
Friday, September 29, 2023

During the debate, FOX News Digital saw 702 thousand video starts, with users averaging 56 minutes per viewer.

Key Points: 
  • During the debate, FOX News Digital saw 702 thousand video starts, with users averaging 56 minutes per viewer.
  • Across FOX News Digital properties, the debate drove an average minute audience of nearly 200,000 between 9-11 PM/ET.
  • FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer streaming services FOX Nation and FOX News International and the free ad-supported television service FOX Weather.
  • Owned by Fox Corporation, FOX News Media reaches nearly 200 million people each month.

FOX News Digital Marks 30 Consecutive Months as Top News Brand With Multiplatform Minutes

Retrieved on: 
Monday, September 18, 2023

FOX News Digital finished August marking 30 consecutive months as the top news brand with multiplatform minutes, according to Comscore.

Key Points: 
  • FOX News Digital finished August marking 30 consecutive months as the top news brand with multiplatform minutes, according to Comscore.
  • FOX News Digital also led news brands with multiplatform views and saw both monthly and yearly growth with multiplatform views, multiplatform minutes and multiplatform unique visitors.
  • FOX News Digital closed out the month reaching 3.2 billion total multiplatform minutes, 1.8 billion total multiplatform views, and 92 million multiplatform unique visitors.
  • FOX News Media operates the FOX News Channel (FNC), FOX Business Network (FBN), FOX News Digital, FOX News Audio, FOX News Books, the direct-to-consumer streaming services FOX Nation and FOX News International and the free ad-supported television service FOX Weather.