Craveworthy Brands' Genghis Grill Rolls Out Flybuy Technology to Improve Their Off-Premise Experience
WASHINGTON, Oct. 24, 2023 /PRNewswire-PRWeb/ -- Genghis Grill, the popular Mongolian stir-fry chain under parent company Craveworthy Brands, has announced a partnership with Flybuy, the leading location-driven productivity platform, to automate their off-premise experience. The partnership comes after a successful pilot program with Flybuy, which has already been proven to improve the customer experience, lower wait times, and boost their sales metrics by driving repeat customer visits.
- The partnership with Flybuy allows Genghis Grill to receive real-time updates on customer arrivals, enabling them to prepare orders just in time for pickup.
- In addition to leveraging Flybuy to predict arrival times of incoming customers, Genghis Grill uses Flybuy to predict the arrival of incoming delivery drivers.
- Wow Bao orders are funneled through Flybuy, and the Flybuy Dashboard displays all Genghis Grill and Wow Bao orders in order of urgency.
- Genghis Grill is leveraging Flybuy at all locations, with plans to expand to all of Craveworthy Brands.