Australian Council

Why prices are so high – 8 ways retail pricing algorithms gouge consumers

Retrieved on: 
Thursday, February 15, 2024

Fels wants to give the Australian Competition and Consumer Commission more power to investigate and more power to prohibit mergers.

Key Points: 
  • Fels wants to give the Australian Competition and Consumer Commission more power to investigate and more power to prohibit mergers.
  • But it helps to know how they try to trick us, and how technology has enabled them to get better at it.

1. Asymmetric price movements

  • Otherwise known as Rocket and Feather, this is where businesses push up prices quickly when costs rise, but cut them slowly or late after costs fall.
  • It seems to happen for petrol and mortgage rates, and the Fels inquiry was presented with evidence suggesting it happens in supermarkets.

2. Punishment for loyal customers

  • A loyalty tax is what happens when a business imposes higher charges on customers who have been with it for a long time, on the assumption that they won’t move.
  • It’s often done by offering discounts or new products to new customers and leaving existing customers on old or discontinued products.
  • The plans look good at first, and then less good as providers bank on customers not making the effort to shop around.

3. Loyalty schemes that provide little value

  • Fels says loyalty schemes can be a “low-cost means of retaining and exploiting consumers by providing them with low-value rewards of dubious benefit”.
  • Their purpose is to lock in (or at least bias) customers to choices already made.

4. Drip pricing that hides true costs

  • They often offer initially attractive base fares, but then add charges for baggage, seat selection, in-flight meals and other extras.
  • Read more:
    Junk fees and drip pricing: underhanded tactics we hate yet still fall for

5. Confusion pricing


Related to drip pricing is confusion pricing where a provider offers a range of plans, discounts and fees so complex they are overwhelming. Financial products like insurance have convoluted fee structures, as do electricity providers. Supermarkets do it by bombarding shoppers with “specials” and “sales”. When prices change frequently and without notice, it adds to the confusion.

6. Algorithmic pricing

  • Algorithmic pricing is the practice of using algorithms to set prices automatically taking into account competitor responses, which is something akin to computers talking to each other.
  • It can act even more this way when multiple competitors use the same third-party pricing algorithm, effectively allowing a single company to influence prices.

7. Price discrimination

  • Price discrimination involves charging different customers different prices
    for the same product, setting each price in accordance with how much each customer is prepared to pay.
  • While it can make prices lower for some customers, it can make prices much more expensive to customers in a hurry or in urgent need of something.

8. Excuse-flation

  • Excuse-flation is where general inflation provides “cover” for businesses to raise prices without
    justification, blaming nothing other than general inflation.
  • It means that in times of general high inflation businesses can increase their prices even if their costs haven’t increased by as much.

A political solution is needed

  • We will need political help.
  • Only then can we create a marketplace where ethics and competition align, ensuring both business prosperity and consumer wellbeing.


David Tuffley is affiliated with the Australian Computer Society (Member).

NOVONIX Appoints Sharan Burrow AC to Board of Directors

Retrieved on: 
Sunday, February 4, 2024

BRISBANE, Australia, Feb. 05, 2024 (GLOBE NEWSWIRE) -- NOVONIX Limited (NASDAQ: NVX, ASX: NVX) (“NOVONIX” or “the Company”), a leading battery materials and technology company, today announced the appointment of Sharan Burrow AC to its Board of Directors, effective 28 February, 2024.

Key Points: 
  • BRISBANE, Australia, Feb. 05, 2024 (GLOBE NEWSWIRE) -- NOVONIX Limited (NASDAQ: NVX, ASX: NVX) (“NOVONIX” or “the Company”), a leading battery materials and technology company, today announced the appointment of Sharan Burrow AC to its Board of Directors, effective 28 February, 2024.
  • Chairman Robert J. Natter said: "Ms. Burrow is a global leader in creating thriving and diverse workplaces with responsible governance.
  • I am delighted to welcome Ms. Burrow to the NOVONIX Board of Directors, recognizing her extensive experience and outstanding qualifications."
  • “NOVONIX is an exciting company on the cutting edge of technology that can help transition the world away from fossil fuels,” said Ms. Burrow.

America's Workplace Safety Risks Are Far Too High

Retrieved on: 
Monday, December 18, 2023

FRISCO, Texas, Dec. 18, 2023 /PRNewswire/ -- As the working year draws to a close, new research shows 97% of America's workplaces are still too vulnerable to health and safety risks. Of those, 8.7% are exposed to unacceptably high levels of risk.

Key Points: 
  • Only 3% of organizations believe they are ready to manage their environmental, health and safety (EHS) risks.
  • The research included more than 1,000 EHS professionals across 20 industries worldwide and was undertaken by independent analyst firm Focus Networks.
  • The leadership team needs to change the narrative on health and safety, so it becomes part of the vision," Milroy said.
  • Contemporary and emerging technologies will improve EHS readiness but, so far, only the most mature organizations understand this potential and have acted on it.

UK Workplace Safety Risks Are Far Too High

Retrieved on: 
Monday, December 18, 2023

SYDNEY and FRISCO, Texas, Dec. 18, 2023 /PRNewswire/ -- As the working year draws to a close, new research shows 97% of workplaces in the United Kingdom are still too vulnerable to health and safety risks. Of those 8.7% are exposed to unacceptably high levels of risk.

Key Points: 
  • Only 3% of organisations believe they are ready to manage their environmental health and safety (EHS) risks.
  • The research included more than 1,000 EHS professionals across 20 industries worldwide and was undertaken by independent analyst firm Focus Networks.
  • The leadership team needs to change the narrative on health and safety, so it becomes part of the vision,' Milroy said.
  • Contemporary and emerging technologies will improve EHS readiness but, so far, only the most mature organizations understand this potential and have acted on it.

'It is impossible for me to be unpaid': 3 ways to fix student work placements

Retrieved on: 
Saturday, September 16, 2023

So far, the Universities Accord’s interim report has identified compulsory, unpaid work placements as a significant barrier.

Key Points: 
  • So far, the Universities Accord’s interim report has identified compulsory, unpaid work placements as a significant barrier.
  • Students often must take time out of paid work for these placements which can take place over multi-week blocks away from home.

What are work placements?

    • Many professional courses, such as nursing, teaching, social work, psychology and the allied health professions, have significant work placement requirements.
    • For example, social work students need to complete 1,000 hours (nearly half a year) of full-time, unpaid work experience to graduate.
    • These placements are hugely important for student learning, but the time commitment means students often have to give up paid work.

1. Change the Fair Work Act

    • A further 43% of educators said organisations refused to host a student if they didn’t perform well during a pre-placement interview.
    • This means organisations are routinely screening students to ensure they can perform unpaid work while on placement.
    • To fix this, we recommend the federal parliament changes the Fair Work Act, so vocational placements must be paid.

2. Pay students a minimum wage

    • Despite the importance of paying students at least a minimum wage, it is clear the organisations they work for cannot pay.
    • There is no country in the world where universities pay students to do placements.
    • Calculated at the minimum wage rate (before the recent minimum wage increase), Unions NSW estimated students should earn around A$21,000 for a placement.
    • Read more:
      Fair Work Commission gives a 5.2% – $40 a week – increase in the minimum wage

3. Change how learning is measured

    • As one educator told us:
      [These] showed that students could achieve success in their placement and learning with less time and more flexibility.
    • One practitioner said:
      More focus on demonstrating learning as opposed to just ‘ticking off hours’ could lead to shorter placements with a higher focus on the quality of learning.
    • More focus on demonstrating learning as opposed to just ‘ticking off hours’ could lead to shorter placements with a higher focus on the quality of learning.

What about learning?

    • While current standards are often presumed to produce competent and ethical practitioners, our research shows students are being financially stretched and stressed.
    • Reflecting on their student experience, one practitioner told us:
      For me it became just getting the hours done, rather than learning.
    • In addition to payment, research shows that reducing hours, and introducing more flexible work-based placements and ways to measure learning, would help.

'It makes me nervous': how to help your child prepare for high school

Retrieved on: 
Tuesday, June 27, 2023

Moving to secondary school is a big change for young people.

Key Points: 
  • Moving to secondary school is a big change for young people.
  • In addition to hearing stories – good and bad – on the school grapevine, students today also see stories via platforms like YouTube and TikTok.

Students do feel excited

    • In the forums, students talked about their experiences of moving to high school, their main challenges, as well as potential solutions.
    • We also had conversations on what they felt they needed to know about the move to secondary school.

But they are also worried

    • As one student told us:
      Everyone says that there is lots more homework in high school.
    • Everyone says that there is lots more homework in high school.
    • This included familiarising themselves with a new campus, finding their way around and the culture of a new school.
    • For example, learning “how things are done at this school” as well as the rules for each classroom.

What students want

    • The key message from students was that they wanted independence in their school transition.
    • Students said they wanted some help with the move, because, of course, it was new territory.

How parents and carers can help


    So, how can adults help, while allowing for plenty of independence? The starting point is simply to engage with your young person: ask questions about their move to high school, share your experiences and identify the details of what your young person wants and needs to know. Here are some practical things parents and carers can do:
    There are more examples of how to help in non-profit organisation Life Ed’s Guide to Thrive. Their examples and resources build directly from the research above.

The big picture


    The bigger picture is change and uncertainty is a fact of life. Transitioning from primary to high school is an opportunity for young people to learn skills for managing change they can use again in their future.

    Read more:
    Year 1 and Year 8 can be surprisingly tough transitions (if your child is struggling, they are not alone)

Simon Crean, former Labor and ACTU leader, dies aged 74

Retrieved on: 
Sunday, June 25, 2023

Simon Crean, a former Labor opposition leader, has died suddenly while in Germany, aged 74.

Key Points: 
  • Simon Crean, a former Labor opposition leader, has died suddenly while in Germany, aged 74.
  • Crean, who served in parliament from 1990 to 2013, was a minister in the Hawke, Keating, Rudd and Gillard governments.
  • Under his leadership, Labor opposed Australia’s involvement in the Iraq War, although it supported the Australian troops who served in that operation.
  • I always admired Simon for his decency and intellect and only just saw him recently in Melbourne,” Dutton said.

The UK is offering payments to abuse victims – but it may not be enough to help them leave

Retrieved on: 
Friday, May 12, 2023

In partnership with Women’s Aid, the Home Office is attempting to combat this through a new scheme to support victims in leaving their abuser.

Key Points: 
  • In partnership with Women’s Aid, the Home Office is attempting to combat this through a new scheme to support victims in leaving their abuser.
  • The fund will provide a one-off payment of £250 to individuals experiencing abuse, and £500 if they have children.
  • Without access to funds, victims of abuse are unlikely to be able to take the necessary steps to leave an abuser if they wish to.
  • This could mean vouchers, cash or bank transfer – though this may not be appropriate where an abuser controls a survivor’s bank account.

How much does it cost to leave?

    • It is tricky of course to estimate what the cost of leaving an abuser actually is, and the number will vary depending on the case.
    • The Canadian charity Resilience has estimated the cost of leaving to be between £17,600 and £26,500.
    • According to Women’s Aid, security and safety of housing is the primary barrier for women attempting to leave an abuser.

The bigger picture of abuse

    • These include ensuring that there is proper law enforcement for perpetrators of abuse when such abuse is reported to the authorities.
    • We know that there are serious deficiencies when it comes to the police response to domestic abuse in England and Wales.
    • The 2020 Femicide Census notes that in 48% of cases, perpetrators had a known history of violence and abuse.

What do white staff do in remote Indigenous art centres?

Retrieved on: 
Wednesday, May 3, 2023

In April, The Australian published the results of a four-month investigation into white staff “interference” at Tjala Arts, a member of the APY Arts Centre Collective of Indigenous art centres across South Australia.

Key Points: 
  • In April, The Australian published the results of a four-month investigation into white staff “interference” at Tjala Arts, a member of the APY Arts Centre Collective of Indigenous art centres across South Australia.
  • One question it raises is what do art managers and studio assistants actually do in remote Indigenous community art centres?

50 years of arts centres

    • Papunya Tula marked the transition from the paternalism of the mission era to Indigenous self-determination, supported by the establishment of the Aboriginal Arts Board.
    • Aboriginals have been given full responsibility for developing their own programs in the arts under a new Government policy to revitalise cultural activities through the Australian Council for the Arts.
    • Today, this workforce are mostly young women with degrees in visual art or arts management.

A cross-cultural thing

    • Rather, Aboriginal art is “a cross-cultural thing”, bringing Indigenous and non-Indigenous creative workers together.
    • Despite the shared goal and triumphs of the cultural industries in celebrating Indigenous art, the shadow of Australia’s colonisation is never far away.
    • The conditions in remote art centres have evolved since the 1970s, but the practicalities are essentially the same.
    • Read more:
      Aboriginal art: is it a white thing?

A collaborative space?

    • Some aesthetic influence on the final product is only natural, but painting directly on the canvas is never part of the job description.
    • The studios of Jeff Koons and Damien Hirst are extreme examples of art making being undertaken by studio assistants.
    • So too, Aboriginal artists enjoy workshops with specialists in fields as varied as printmaking, bronze casting, animation or glassmaking.
    • It’s up to the artists first, and the institutions, curators, the market and art critics next, to evaluate such collaborations and exchanges case by case.

Cultural narratives and daily realities

    • This is where art centre staff document the artist’s painting with a photo and the related Tjukurrpa or Country.
    • These “certificates of authenticity” documenting culturally important stories guarantee the works as genuine Aboriginal or Torres Strait Islander works.
    • It’s the disconnect between these purist cultural narratives and the realities of the busy cross-cultural studios that puts the artists, their staff and the entire industry in such a paradoxical position.

We need a National Energy Transition Authority to help fossil fuel workers adjust

Retrieved on: 
Tuesday, April 18, 2023

This transition is already well underway, as cheaper renewables displace coal and older generators close.

Key Points: 
  • This transition is already well underway, as cheaper renewables displace coal and older generators close.
  • Eleven coal-fired power plants closed between 2013 and 2020, and at least seven others are slated to close between now and 2030.
  • It called on the federal government to establish an independent National Energy Transition Authority.

What would this authority do?


    An energy transition authority, as envisaged by the ACTU, would have three main functions:

Do we actually need a new authority?

    • The union movement has proposed several variants in the past, and Labor backed a similar initiative before the 2022 federal election.
    • After it won government, Labor set up a net zero economy taskforce aimed at advising on how to best support regional communities during the low-carbon transition.
    • The Greens have also proposed an expanded version of this authority, which would take on extra advisory and law-reform functions.
    • Australia’s existing programs are not enough, and are often fragmented across a patchwork of federal, state and local government departments.

The moral case for a transition authority

    • An authority dedicated to smoothing the path of the energy transition is, in my view, justified on moral grounds.
    • It would elevate the voices of workers and regional communities who are most affected by the low-carbon transition, helping to ensure the benefits and burdens of the transition are fairly shared.

The political case

    • In Spain, for instance, the incumbent Spanish Socialist Party is reaping the political benefits of the “just transition agreement” it negotiated with unions, employers and community representatives in coal regions in 2018.
    • This agreement made clear coal-mining would be phased out by the end of 2019.
    • Spain and Australia obviously have different political contexts.
    • But our research does suggest there are potential political benefits – not just costs – on offer to governments that provide climate leadership grounded in a just-transition strategy.

From the power stations to the mines?

    • Australia’s domestic emissions are dwarfed by the emissions from its coal and gas exports.
    • If the authority proves itself, it could begin to support workers and communities to wind down Australia’s export-oriented coal mines and fossil-gas production industries.