NICE Named Exemplary Leader in Ventana Research 2023 Buyers Guide for Agent Management
NICE (Nasdaq: NICE) today announced that it has been named a Leader in Ventana Research 2023 Buyers Guide for Agent Management, receiving the highest ranking for overall agent management and scoring the highest on product experience out of 12 vendors evaluated.
- NICE (Nasdaq: NICE) today announced that it has been named a Leader in Ventana Research 2023 Buyers Guide for Agent Management, receiving the highest ranking for overall agent management and scoring the highest on product experience out of 12 vendors evaluated.
- Ventana Research categorizes Leaders as Exemplary, performing the best in meeting the overall product and customer experience requirements.
- The Ventana Research 2023 Buyers Guide for Agent Management states, “Providing agents with the tools they need to improve the customer experience can improve the agent experience.
- NICE continues to innovate in this space, using the latest technology to develop next-generation solutions to elevate the agent experience.”