Consumer information

American Institutes for Research to Help Strengthen Access to Affordable, Quality Health Insurance

Retrieved on: 
Thursday, January 26, 2023

AIR has supported CCIIO’s exchange operations since 2013 (initially as IMPAQ, which AIR acquired in 2020).

Key Points: 
  • AIR has supported CCIIO’s exchange operations since 2013 (initially as IMPAQ, which AIR acquired in 2020).
  • AIR’s diverse technical expertise and innovative approach to improving and automating operational processes are instrumental capabilities for providing high-quality support to CCIIO.
  • “AIR is proud to contribute to building a health insurance marketplace that meets the needs of millions of consumers,” said David Baker , senior vice president of AIR’s Health Division.
  • “We look forward to continuing to use our capabilities and resources to support federal efforts to advance health equity by addressing disparities that underlie our health system and expanding access to quality, affordable health coverage and care.”
    AIR’s Health Division helps federal, state, and local governments, health care systems, community organizations, and other stakeholders improve access, quality and equity in the U.S. health care system.

Garnier Debuts Product Impact Ranking Across Hair Care Range for US Market

Retrieved on: 
Monday, December 5, 2022

NEW YORK, Dec. 5, 2022 /PRNewswire/ -- Garnier continues to take steps in its Greener Beauty journey, the brand's end-to-end approach to continually improving the impact profile of its products, through the debut of a digital labeling system that ranks its hair care products versus other L'Oreal Group Products based on 14 environmental factors.

Key Points: 
  • Product Impact Labelling ranks each product from A to E, with "A" indicating the 10% of L'Oreal Group Products in the same category with the lowest relative product impact.
  • "The Product Impact Labelling system is based on the key impact assessments of the Sustainable Product Optimization Tool (SPOT), a methodology that L'Oreal developed together with independent scientific experts."
  • Garnier, a L'OralUSAbrand, was developed in 1904 inFranceby hair care expertAlfred Amour Garnierand is now present in more than 65 countries worldwide.
  • Following the launch of Garnier inthe United Statesin 1999 with Nutrisse hair color, the brand has continued to develop cutting-edge beauty products The entire collection of Garnier brands available in the U.S. includes Nutrisse, Fructis hair care, and Fructis Style, Olia hair color, Color Sensation hair color, SkinActive, and Whole Blends hair care.

FTC Releases Updated Do Not Call Registry Data Book; Impersonator Fraud Tops List of Consumer Complaints

Retrieved on: 
Saturday, November 26, 2022

The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.

Key Points: 
  • The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.
  • In FY 2022, the commission received more than 1.8 million complaints about robocalls, down from 3.4 million in FY 2021.
  • Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
  • Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

FTC Releases Updated Do Not Call Registry Data Book; Impersonator Fraud Tops List of Consumer Complaints

Retrieved on: 
Friday, November 25, 2022

The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.

Key Points: 
  • The FTCs National Do Not Call (DNC) Registry lets consumers add their phone number and choose not to receive most legal telemarketing calls.
  • In FY 2022, the commission received more than 1.8 million complaints about robocalls, down from 3.4 million in FY 2021.
  • Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
  • Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts.

American Institutes for Research to Support Federal Program that Rewards High-Quality Service to Medicare Enrollees

Retrieved on: 
Tuesday, October 4, 2022

Arlington, Va., Oct. 04, 2022 (GLOBE NEWSWIRE) -- The American Institutes for Research (AIR) has been awarded a five-year contract to continue to provide support to a federal program that rewards clinicians that provide high-value, high-quality care for Medicare enrollees.

Key Points: 
  • Arlington, Va., Oct. 04, 2022 (GLOBE NEWSWIRE) -- The American Institutes for Research (AIR) has been awarded a five-year contract to continue to provide support to a federal program that rewards clinicians that provide high-value, high-quality care for Medicare enrollees.
  • AIR will support clinicians participation in the Merit-based Incentive Payment System (MIPS) on behalf of the Centers for Medicare & Medicaid Services (CMS) for the next five years.
  • QPP also ensures that Medicare providers who do not perform well on these measures receive reduced payments.
  • The first contract to support the MIPS program was awarded in 2017 to IMPAQ International, which was acquired by AIR in 2020.

Cognosante's Customer Experience Business Sector to Support CMS Enrollment Assistance Program for Medicaid Unwinding

Retrieved on: 
Tuesday, October 4, 2022

FALLS CHURCH, Va., Oct. 4, 2022 /PRNewswire-PRWeb/ -- Cognosante's customer experience (CX) business sector, CognoConnected, has been awarded the Enrollment Assistance Program (EAP) for Medicaid Unwinding contract by the Centers for Medicare & Medicaid Services (CMS). The 19-month contract has an approximate value of $21 million.

Key Points: 
  • FALLS CHURCH, Va., Oct. 4, 2022 /PRNewswire-PRWeb/ -- Cognosante's customer experience (CX) business sector, CognoConnected, has been awarded the Enrollment Assistance Program (EAP) for Medicaid Unwinding contract by the Centers for Medicare & Medicaid Services (CMS).
  • Following the end of the PHE, states must conduct Medicaid and Children's Health Insurance Program (CHIP) eligibility redeterminations for beneficiaries.
  • According to CMS, Medicaid Unwinding presents the single largest health coverage transition since the first open enrollment period of the Affordable Care Act (ACA).
  • "The Cognosante team will bring to bear the full depth and breadth of our customer experience expertise to support CMS' mission of ensuring continuity of coverage for eligible consumers," said Anita Griner, General Manager of Cognosante's customer experience business sector.

Gainwell Appoints Karen Shields as Chief Client Engagement Officer

Retrieved on: 
Tuesday, May 17, 2022

TYSONS, Va., May 17, 2022 (GLOBE NEWSWIRE) -- Gainwell Technologies LLC (Gainwell), a leading provider of technology solutions for health and human service programs, today announced that Karen Shields has joined the company as Chief Client Engagement Officer.

Key Points: 
  • TYSONS, Va., May 17, 2022 (GLOBE NEWSWIRE) -- Gainwell Technologies LLC (Gainwell), a leading provider of technology solutions for health and human service programs, today announced that Karen Shields has joined the company as Chief Client Engagement Officer.
  • As Chief Client Engagement Officer, Karen will work across Gainwells client base to understand and anticipate their various needs and challenges.
  • Working in collaboration with Gainwells product management team, Karen will apply these learnings to ensure the consistent fulfillment of clients needs.
  • Im excited to join the Gainwell team and apply my experience in healthcare, technology and government to further support our nations essential healthcare programs, said Karen.

HealthTrio Expands Product Offering with Acquisition of Online Insight

Retrieved on: 
Wednesday, January 5, 2022

The acquisition enhances the company's presence in the healthcare market and further expands its robust product offering.

Key Points: 
  • The acquisition enhances the company's presence in the healthcare market and further expands its robust product offering.
  • Online Insight, founded in 1998, delivers a modern, e-retail experience that serves the entire life cycle of health plan sales from guided shopping and enrollment through member maintenance and billing.
  • "Online Insight is a great addition to HealthTrio's portfolio," says CEO, Dominic Wallen.
  • Online Insight offers a true private exchange platform for health insurance carriers with the ability to strategically deploy modules as point solutions.

Cognosante's Customer Experience Business Sector Awarded $200 Million Enrollment Resolution & Reconciliation Form 1095-A Data Reporting Contract

Retrieved on: 
Thursday, December 9, 2021

FALLS CHURCH, Va., Dec. 9, 2021 /PRNewswire-PRWeb/ --Cognosante's recently launched customer experience (CX) business sector, CognoConnected , has been re-awarded the Enrollment Resolution & Reconciliation (ER&R) and Form 1095-A Data Reporting contract by the Centers for Medicare & Medicaid Services (CMS).

Key Points: 
  • FALLS CHURCH, Va., Dec. 9, 2021 /PRNewswire-PRWeb/ --Cognosante's recently launched customer experience (CX) business sector, CognoConnected , has been re-awarded the Enrollment Resolution & Reconciliation (ER&R) and Form 1095-A Data Reporting contract by the Centers for Medicare & Medicaid Services (CMS).
  • This five-year contract supports CMS' Center for Consumer Information and Insurance Oversight (CCIIO) and consists of a base year and four option years with an approximate value of $200 million.
  • Since the initial award, the team has successfully processed nearly two million consumer-initiated Form 1095-A disputes, 8.2 million enrollment disputes, and 58.5 million payment disputes.
  • Its expertise includes Medicaid, Medicare, military and Veterans' health, the health insurance marketplace, data standards and analytics, cybersecurity, biometrics, and modular systems development and integration.

Farouk Systems, Inc. Receives Leaping Bunny Certification

Retrieved on: 
Friday, November 19, 2021

"We are extremely honored to be recognized by Leaping Bunny's cruelty-free standard," said Dr. Farouk Shami, Founder and Chairman of Farouk Systems, Inc. "Our mission has always been and still is 'Environment, Education, and Innovation' so this certification aligns with our company values from the beginning of never testing on animals," he added.

Key Points: 
  • "We are extremely honored to be recognized by Leaping Bunny's cruelty-free standard," said Dr. Farouk Shami, Founder and Chairman of Farouk Systems, Inc. "Our mission has always been and still is 'Environment, Education, and Innovation' so this certification aligns with our company values from the beginning of never testing on animals," he added.
  • To earn the Leaping Bunny certification, a careful and thorough review was taken of the Farouk Systems, Inc. products, which verified that the company's hair color and haircare, do not inflict harm on animals.
  • Our Leaping Bunny certification is part of a larger company plan to make all of our products more eco-friendly, vegan, and," he said.
  • Farouk Systems, Inc. was founded in 1986 by Dr. Farouk Shami, a hairdresser whose mission is to provide the professional beauty industry with the most advanced American technology based upon "Education, Environment, and Ethics."