Qtrac partners with Florida Department of Revenue to improve service, efficiencies at child support offices
VALENCIA, Calif., Oct. 18, 2022 /PRNewswire/ -- Qtrac® by Lavi Industries, a world-leading provider of virtual queue management and appointment scheduling systems, today announced its partnership with the Florida Department of Revenue (DOR) to improve service for recipients of the Women, Infants, and Children (WIC) program and to increase efficiencies at child support offices across the state.
- Parents can choose where they wait because they are no longer tethered to the office's physical location.
- The integration of Qtrac's virtual queue management system means clients check in either at their local office or online before they leave home.
- Individuals receive an estimated time of service, so they know how long they'll wait and when they should report back to the office.
- "Qtrac will provide them with the ability to schedule and manage their appointments when it is most convenient for them."