REPLY: Lünendonk Study Confirms Reply's Top Position in "Digital Experience Services" and Highlights the Growing Importance of Generative AI
View the full release here: https://www.businesswire.com/news/home/20231103877382/en/
- View the full release here: https://www.businesswire.com/news/home/20231103877382/en/
Reply once again achieved a top ranking in this year's study by the market research company Lünendonk. - According to the Lünendonk study, digital experience services are becoming increasingly important for the surveyed service providers.
- According to the forecast, revenues in the digital experience services segment will continue to grow by 14.7% by 2024.
- This makes generative AI the fastest growing technology trend, with an increase of 36% compared to last year.