Verint Open CCaaS Platform Recognized for Innovation in the 2023 CRM Industry Leader Awards
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has been recognized in the 2023 CRM Industry Leader Awards as a leading provider in three categories: Best Contact Center Infrastructure, Best Contact Center Interaction Analytics, and Best Workforce Engagement Management.
- Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it has been recognized in the 2023 CRM Industry Leader Awards as a leading provider in three categories: Best Contact Center Infrastructure, Best Contact Center Interaction Analytics, and Best Workforce Engagement Management.
- These awards recognize the leading vendors who point the way forward and drive innovation with the best products and capabilities in customer service, marketing, and sales.
- The CRM Industry Leader Award winners are determined by an expert panel made up of fifteen industry analysts and consultants.
- The winners were announced by industry analysts Paul Greenberg and Brent Leary on the CRM Playaz livestream with CRM magazine Publisher, Bob Fernekees, and Editor, Leonard Klie.