Declining consumer confidence in the US energy system highlights need for action - EY research
NEW YORK, Feb. 15, 2024 /PRNewswire/ -- The EY Energy Consumer Confidence Index (ECCI) reveals an 8-point plunge in consumer confidence toward the US energy system, tumbling from 64.8 in 2022 down to 56.9 today.
- NEW YORK, Feb. 15, 2024 /PRNewswire/ -- The EY Energy Consumer Confidence Index (ECCI) reveals an 8-point plunge in consumer confidence toward the US energy system, tumbling from 64.8 in 2022 down to 56.9 today.
- As part of the global Energy transition consumer insights report , Ernst & Young LLP (EY) surveyed 3,000 US consumers on their sentiment of the energy market, the transition toward lower-carbon and renewable energies, and their optimism concerning its progress.
- The EY research concludes that consumers must have affordable, accessible and appealing energy options to inspire action and confidence in their energy future.
- However, if energy prices are more volatile, 84% of consumers will take action to manage energy use, but they want notifications and personal control.