Community Charter School of Cambridge

Pioneer Federal Credit Union Launches the Cozera id-go™ Digital Authentication Credential for Members

Retrieved on: 
Thursday, October 7, 2021

"When COVID hit, our call center numbers tripled," said Miller, "we needed a solution that would help us verify callers while maintaining a positive member experience. For years we have been trying to solve the problem of identifying our members in the call center with confidence--id-go delivered." Ease of implementation into the credit union's environment is critical. "Most credit unions do not have extensive tech development teams so we designed id-go as a no-code/low code solution," said Abrar Ahmed, CEO of Cozera's id-go, "credit unions can easily integrate id-go into their environments and be up and running in a matter of hours."

Key Points: 
  • PORTLAND, Ore., Oct. 7, 2021 /PRNewswire-PRWeb/ --Pioneer Federal Credit Union, Mountain Home ID, has launched the id-go digital authentication credential to its 55,000 members.
  • It's designed to go wherever the user goeson their mobile phone, and works however they interact with the credit union.
  • Once enrolled, the id-go credential continues to provide a persistent, verified digital identify for the user and the credit union.
  • Pioneer Federal Credit Union joins Advantis Credit Union, Rivermark Community Credit Union and Unitus Credit Union in implementing id-go for their members.