Elevating the Human Experience in Healthcare through the Lived Experience of Patients & Families
NASHVILLE, May 26, 2023 /PRNewswire-PRWeb/ -- The Beryl Institute releases "Listening Organizations: Elevating the Human Experience in Healthcare through the Lived Experience of Patients & Families," identifying ways organizations are acting on the feedback of patient and family advisors (PFAs) and improving care experience. The paper includes the global contributions of pioneers, leaders and volunteer advisors in the field of patient and family engagement, acknowledging the current gaps in advisor utilization and recommending ways to elevate their voice in strategic healthcare improvement. The paper highlights success stories of listening organizations and takeaways for becoming one.
- NASHVILLE, May 26, 2023 /PRNewswire-PRWeb/ -- The Beryl Institute releases "Listening Organizations: Elevating the Human Experience in Healthcare through the Lived Experience of Patients & Families," identifying ways organizations are acting on the feedback of patient and family advisors (PFAs) and improving care experience.
- PFAs are considered important, but their lived experience is not always fully appreciated by healthcare organizations.
- Listening organizations embed diverse patient and family advisors into committees, education and research, and in strategic planning.
- "Over the last two years, more healthcare organizations are engaging the voices of patient and family advisors," said Jason Wolf, President & CEO of The Beryl Institute.