Agero Applauded by Frost & Sullivan for Bolstering Driver Safety, Reducing Costs, and Elevating Customer Relations with Its Market-leading Position
SAN ANTONIO, Jan. 16, 2024 /PRNewswire/ -- Frost & Sullivan recently assessed the digitalized roadside assistance services industry and, based on its findings, recognizes Agero with the 2023 North American Company of the Year Award. The company is a provider of white-label roadside assistance and accident management software and services, helping client brands increase affinity and loyalty in the moments that matter most to their customers. Primarily operating as a business-to-business company, Agero creates a seamless experience for customers and service providers by utilizing cutting-edge technology, such as artificial intelligence (AI) and machine learning (ML), to dispatch help quickly and efficiently when and where needed. Moreover, the company's commitment to safety and reliability has earned it a reputation for excellence and its dedication to customer satisfaction sets it apart as a leader in the field.
- Silvana Rulet, best practices research analyst at Frost & Sullivan, observed, "Agero serves clients across various industry verticals, including automakers, insurance companies, dealerships, fleets and repair facilities.
- With its strong overall performance, Agero earns Frost & Sullivan's 2023 North America Company of the Year Award in the digitalized roadside assistance services industry.
- Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development.
- Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.