Thought Industries Cognition 2023 Recap: Experience the Business of Learning
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Tuesday, November 7, 2023
Learning, Scaled agile framework, Innovation, Industrial, Customer experience, Mastercard, Track II, Education, Thought Industry, Certification, Organization, Comprehension, Customer success, Four Cornerstone Model of Emotional Intelligence, Senior, Hewlett Packard Enterprise, ITI, Outsourcing, Business, Dell, Machine learning, TI, Children's Nonverbal Learning Disabilities Scale, Competition (economics), Paul's walk, Panorama, Algorithm, AI, Hearing, Management, Entertainment, Tutoring, Music, Medical device, Sales, Helium, Scale, Celonis
BOSTON, Nov. 7, 2023 /PRNewswire/ -- Thought Industries, the leading external enterprise learning platform for customer, partner and professional training, recently completed its annual enterprise learning conference, COGNITION 2023, a chance for leaders and practitioners in customer, partner and professional learning to immerse themselves in four days of in-depth sessions, fascinating keynote speeches, illuminating roundtables and essential networking. Here are the key events and takeaways from the conference.
Key Points:
- Thought Industries annual Customer Awards have become a powerful and inspirational part of the annual COGNITION conference, drawing attention towards customer success stories across various industries that have used the Thought Industries platform to build and deliver exceptional learning experiences.
- CEO Barry Kelly opened Tuesday with a powerful keynote speech that looked back on a decade of Thought Industries.
- In particular, Barry called out Panorama, Thought Industries' multi-tenancy solution that supports B2B learning at scale.
- Philip Cahill, Thought Industries VP of Customer Experience then followed up to discuss the customer journey, breaking it down into four major parts.