Digital Transformation Essential for Enterprises in Germany
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Tuesday, January 24, 2023
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The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany finds enterprises in the country are using digital business providers to help them enhance their work environments, enable remote working, optimize manufacturing and supply chain processes, and support customer retention.
Key Points:
- The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany finds enterprises in the country are using digital business providers to help them enhance their work environments, enable remote working, optimize manufacturing and supply chain processes, and support customer retention.
- “Many enterprises here are focusing on rolling out early digital transformation initiatives on a commercial level, to realize further benefits.”
In Germany, enterprises expect digital enablement providers to deliver maximum automation with autonomy, providing omnichannel and multiplatform compatibility, the report adds. - “Digital enablement, from roadmap strategies to enablement of digital transformation, are now mainstream in Germany, and enterprises there need to engage with providers to stay competitive,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research.
- “It is essential for enterprises to involve the right internal stakeholders in digital business and ESG initiatives, and to find the right service providers that can provide the support required to enable digital transformation.”
The 2022 ISG Provider Lens™ Digital Business Enablement and ESG Services report for Germany evaluates the capabilities of 42 providers across five quadrants: Business Consulting Services, Customer Experience Services, Supply Chain Transformation Services, Sustainability and ESG Services and Digital Reality Services.