Cyber Acoustics Revolutionizes the Training of Call Center Agents
In addition, the HS-1500BT allows coaches the freedom to move about the call center floor while maintaining a simultaneous secure wireless connection to their computer or tablet.
- In addition, the HS-1500BT allows coaches the freedom to move about the call center floor while maintaining a simultaneous secure wireless connection to their computer or tablet.
- In addition, one HS-1500BT wireless headset can be shared with any number of agents, making it a cost-effective solution for contact centers.
- This process can be repeated with any number of agent’s AC-204TR headsets that have been pre-paired to the coach’s HS-1500BT.
- “The AC-204TR offers a way for BPOs to improve agent training by making it easier for coaches to connect to agent’s calls and offer guidance directly.