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NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi

Retrieved on: 
Monday, January 9, 2023

NICE (Nasdaq: NICE) today announced new RPA (Robotic Process Automation) capabilities in its latest release, using AI to identify focused opportunities for automation.

Key Points: 
  • NICE (Nasdaq: NICE) today announced new RPA (Robotic Process Automation) capabilities in its latest release, using AI to identify focused opportunities for automation.
  • With NEVA Discover’s new process analytics solution and semi-supervised machine learning, organizations can optimize their business process executed elements to achieve complete performance.
  • NEVA Discover, NICE’s AI-powered discovery tool, uses advanced AI to produce actionable insights to optimize business processes, improve effectiveness and efficiency, and empower employees to meet their key performance indicators.
  • It is a cycle of continuous improvement, with ongoing measurement of the impact of each change, to create exponential value.”

ugee brand new upgrade, unlock new possibilities for the future

Retrieved on: 
Wednesday, December 28, 2022

SHENZHEN, China, Dec. 28, 2022 /PRNewswire/ -- On December 28, 2022, ugee, the world-renowned digital handwriting brand, officially unveiled its new brand image.

Key Points: 
  • SHENZHEN, China, Dec. 28, 2022 /PRNewswire/ -- On December 28, 2022, ugee, the world-renowned digital handwriting brand, officially unveiled its new brand image.
  • In 2022, ugee ( https://www.ugee.com/ ) has decided to accompany its users with a new brand image and the brand concept of "To Write, To Draw, To the New."
  • In this brand upgrade, ugee presents the new brand concept of "To Write, To Draw, To the New."
  • In the future, ugee will create more diverse digital drawing ( https://www.ugee.com/drawing-monitors/u1200 ) and writing devices, opening a new world of digital drawing and writing for users and unlocking new possibilities for multiple application scenarios.

ugee brand new upgrade, unlock new possibilities for the future

Retrieved on: 
Wednesday, December 28, 2022

SHENZHEN, China, Dec. 28, 2022 /PRNewswire/ -- On December 28, 2022, ugee, the world-renowned digital handwriting brand, officially unveiled its new brand image.

Key Points: 
  • SHENZHEN, China, Dec. 28, 2022 /PRNewswire/ -- On December 28, 2022, ugee, the world-renowned digital handwriting brand, officially unveiled its new brand image.
  • In 2022, ugee ( https://www.ugee.com/ ) has decided to accompany its users with a new brand image and the brand concept of "To Write, To Draw, To the New."
  • In this brand upgrade, ugee presents the new brand concept of "To Write, To Draw, To the New."
  • In the future, ugee will create more diverse digital drawing ( https://www.ugee.com/drawing-monitors/u1200 ) and writing devices, opening a new world of digital drawing and writing for users and unlocking new possibilities for multiple application scenarios.

NICE Launches Enlighten AutoSummary, Empowering Agents To Deliver Seamless CX

Retrieved on: 
Monday, December 12, 2022

Enlighten AutoSummary helps contact centers of all sizes ensure service continuity over time and across customer touchpoints, with more personalized and frictionless experiences.

Key Points: 
  • Enlighten AutoSummary helps contact centers of all sizes ensure service continuity over time and across customer touchpoints, with more personalized and frictionless experiences.
  • The interaction notes generated by Enlighten AutoSummary include customer contact reason, actions and outcomes.
  • Visit our website to learn more about how organizations are realizing substantial cost savings and improve CX with Enlighten AutoSummary.
  • www.nice.com
    Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners.

NICE Enlighten XO Receives 2022 Industry Award from Speech Technology for Boosting Contact Center Performance with AI-Based Solutions

Retrieved on: 
Thursday, December 8, 2022

NICE (Nasdaq: NICE) today announced that Speech Technology magazine has named NICE a 2022 Top Ten Speech Industry award winner for boosting contact center performance and functionality with its artificial-intelligence (AI) based capabilities powered by its Enlighten AI engine, as well as NICE CXones advanced analytical and digital capabilities.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that Speech Technology magazine has named NICE a 2022 Top Ten Speech Industry award winner for boosting contact center performance and functionality with its artificial-intelligence (AI) based capabilities powered by its Enlighten AI engine, as well as NICE CXones advanced analytical and digital capabilities.
  • The Speech Telephony awards program recently highlighted developments in speech technologies across a range of industries and advanced technology providers.
  • According to Speech Technology, When it comes to cloud contact center solutions, one could easily make the case that NICE CXone is among the leading integrated platforms in the industry.
  • Speech Technology continued, An example is the new Enlighten XO, which automatically generates insights from human conversations to build smart self-service with advanced AI.

NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s 2022 Industry Leadership Awards

Retrieved on: 
Tuesday, November 15, 2022

NICE (Nasdaq: NICE) today announced that it has been recognized by destinationCRMs 2022 CRM Industry Leadership Awards as a top five finalist across three major categories addressing technology and service excellence to the contact center industry.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that it has been recognized by destinationCRMs 2022 CRM Industry Leadership Awards as a top five finalist across three major categories addressing technology and service excellence to the contact center industry.
  • These three awards categories include Best Contact Center Interaction Analytics, Best Contact Center Infrastructure, and Best Workforce Optimization/Engagement Management (WFO/WEM).
  • destinationCRM/CRM Magazine's Industry Leader Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, contact center analytics, marketing automation, salesforce automation, customer data platforms, business intelligence, workforce optimization, and contact center outsourcing, based on feedback from leading industry analysts and consultants.
  • Our leadership positioning across all three core contact center disciplines further demonstrates NICEs commitment to seamless customer experience.

ugee S640 releases brand new Orange Corail and Bleu Pervench colors to meet users’ personalized needs

Retrieved on: 
Wednesday, October 26, 2022

Two new color schemes have been released for ugee S640 tablette graphique recently, namely Orange Corail and Bleu Pervench, which draws the inspiration from the pantone color of the year 2022 and 2019.

Key Points: 
  • Two new color schemes have been released for ugee S640 tablette graphique recently, namely Orange Corail and Bleu Pervench, which draws the inspiration from the pantone color of the year 2022 and 2019.
  • With regard to ugee S640, two new color schemes, Orange Corail and Bleu Pervench, are chosen to conform to the aesthetic and trend of Generation Z. ugee hopes that everyone who loves painting can draw happily and write easily while using ugee S640.
  • ugee S640, as the first digital tablette graphique that young people can afford, is expected to provide users with ease and joy in its use.
  • ugee Store kicks off Halloween Sale 2022 with discounts of up to 20%, It will last until November 10st, you can buy ugee S640 at a decent discount.

NICE Launches FluenCX, a Revolutionary Approach to Deliver Digital-First Customer Experience

Retrieved on: 
Monday, October 24, 2022

NICE (Nasdaq: NICE) today announced the launch of FluenCX, a complete, integrated suite of digital CX solutions, created to deliver the best outcomes using AI to understand customer data and build exceptional, orchestrated customer journeys.

Key Points: 
  • NICE (Nasdaq: NICE) today announced the launch of FluenCX, a complete, integrated suite of digital CX solutions, created to deliver the best outcomes using AI to understand customer data and build exceptional, orchestrated customer journeys.
  • Fulfilling the promise of Customer Experience Interactions (CXi), the FluenCX suite of solutions is fuelled by Enlighten XO to clearly understand intent and act accurately in real-time.
  • This propels customer experience beyond the contact center and reinforces the value and flexibility of a single, cloud-native platform to reduce costs while increasing customer satisfaction.
  • www.nice.com
    Trademark Note: NICE and the NICE logo are trademarks or registered trademarks of NICE Ltd. All other marks are trademarks of their respective owners.

NICE is First to Receive Highest Scores for Inaugural Digital Customer Service Use Case by Gartner

Retrieved on: 
Thursday, October 20, 2022

NICE (Nasdaq: NICE) today announced that NICE has received the highest scores for Digital Customer Service Center, the newest use case included in the 2022 Gartner Critical Capabilities for Contact Center Service research report.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that NICE has received the highest scores for Digital Customer Service Center, the newest use case included in the 2022 Gartner Critical Capabilities for Contact Center Service research report.
  • Giving this years digital addition context, the Gartner report says, We have also added a digital customer service center use case to address the growing need for managing digital channels as a primary interface."
  • Further, NICE was ranked in the top three among all vendors evaluated for all five uses cases presented, including High-Volume Customer Call Center, Customer Engagement Center, Global Contact Center, Agile Contact Center, and the newest, Digital Customer Service Center.
  • We are excited to score highest in the inaugural Digital Customer Service Center Use Case in the 2022 Gartner Critical Capabilities for CCaaS report, said Barry Cooper, President, CX Division, NICE.

Historic Marilyn Monroe Photographs to Be Sold as a Digital NFT Collection in the Metaverse

Retrieved on: 
Wednesday, October 12, 2022

an NFT Fine Art Photography pioneer and industry leader announced the "Innovation of Influence,'' a curated digital collection paying homage to one of the most photographed women in history: Norma Jeane.

Key Points: 
  • an NFT Fine Art Photography pioneer and industry leader announced the "Innovation of Influence,'' a curated digital collection paying homage to one of the most photographed women in history: Norma Jeane.
  • This extraordinary release of the Norma Jeane collection by Miller, which has beenexhibited, collected, and sold by institutions such as the Getty Museum and Christie's,features fascinating rare images of the storied starlet that will be sold as digital NFT collectibles for the very first time.
  • "It has been a privilege to curate the collection, and we're elated to bring these rare, historic photographs to an audience of fine art enthusiasts and digital collectors around the globe."
  • "Innovation of Influence" collection and others, or to submit photography for licensing consideration, visit Phto.io .