UserTesting’s Global Survey Uncovers American Preference for Online and AI-Based Healthcare Insights Over Traditional Doctor Consultations Compared to Counterparts in Australia and the United Kingdom
UserTesting , a leader in experience research and insights , today unveiled findings from its global consumer healthcare and artificial intelligence (AI) survey conducted by OnePoll.
- UserTesting , a leader in experience research and insights , today unveiled findings from its global consumer healthcare and artificial intelligence (AI) survey conducted by OnePoll.
- The survey revealed a tendency among adults, globally, to consult the Internet for mild symptoms, whereas they more commonly consult physicians for moderate to severe symptoms.
- In Australia, 53% wouldn’t trust AI for diagnoses, with 30% trusting it for cold/flu and 20% for COVID-19.
- “In countries with universal healthcare like the UK and Australia, technology’s support is important but not as critical.