LIHEAP

SheerID Launches Income Verification Solution Enabling Telcos to Serve Families No Longer Covered by Affordable Connectivity Program

Retrieved on: 
Thursday, April 4, 2024

SheerID , the global leader in identity verification for commerce, today announced the availability of its instant verification solution for low-income households for telecom carriers.

Key Points: 
  • SheerID , the global leader in identity verification for commerce, today announced the availability of its instant verification solution for low-income households for telecom carriers.
  • With the federal government ending funding of the Affordable Connectivity Program (ACP) this month, SheerID’s verification solution provides a means for carriers to continue reduced rate pricing and promotions to families who need extra financial support.
  • In addition, it allows Telcos to pursue continued federal funding through programs such as the broadband equity and deployment (BEAD) program.
  • Now that ACP is being discontinued, telcos can no longer seamlessly verify and serve millions of customers who qualify for reduced rate programs.

ComEd Proposes Discount Program to Reduce Energy Burden for Income-Eligible Customers

Retrieved on: 
Tuesday, March 12, 2024

ComEd yesterday presented a proposal to the Illinois Commerce Commission (ICC) outlining a new Low-Income Discount (LID) program to help income-eligible customers manage their energy bills.

Key Points: 
  • ComEd yesterday presented a proposal to the Illinois Commerce Commission (ICC) outlining a new Low-Income Discount (LID) program to help income-eligible customers manage their energy bills.
  • The proposed program would enable qualifying customers to receive a percentage-based discount on their monthly electric bill determined by income level.
  • “ComEd’s newly proposed low-income discount program builds upon our longstanding commitment to keep bills affordable for all customers,” said Gil Quiniones , President and CEO, ComEd.
  • The program will also promote opportunities for low-income households to participate in the ComEd Energy Efficiency Program, which helps customers manage energy use to save money on future energy bills.

New Jersey Natural Gas Files Base Rate Case With the New Jersey Board of Public Utilities

Retrieved on: 
Wednesday, January 31, 2024

New Jersey Natural Gas (NJNG), the principal subsidiary of New Jersey Resources (NYSE: NJR), filed a petition with the New Jersey Board of Public Utilities (BPU) requesting an increase of $222.6 million to its base rates.

Key Points: 
  • New Jersey Natural Gas (NJNG), the principal subsidiary of New Jersey Resources (NYSE: NJR), filed a petition with the New Jersey Board of Public Utilities (BPU) requesting an increase of $222.6 million to its base rates.
  • The second is the Basic Gas Supply Service (BGSS), which covers the cost of purchasing natural gas.
  • The delivery charge covers the cost of providing safe, reliable natural gas service to customers and maintaining operations and delivery systems.
  • Any customer having difficulty paying their natural gas bill should visit njng.com/energyassistance to learn about available energy assistance programs.

ComEd Reminds Customers of Billing Assistance, Energy Management Tools Available During Severe Cold

Retrieved on: 
Monday, January 22, 2024

To help them navigate the situation, ComEd reminds customers that a variety of financial assistance programs are available and urges customers to contact the energy company immediately if they face difficulty paying their electric bills.

Key Points: 
  • To help them navigate the situation, ComEd reminds customers that a variety of financial assistance programs are available and urges customers to contact the energy company immediately if they face difficulty paying their electric bills.
  • High-usage alerts, which enable customers to receive alerts when their usage is trending higher than normal to help manage overall energy use, and energy-management tips to help customers manage energy use to save money now and on future energy bills.
  • Fresh Start Services provides customers with both online and person-to-person support to help customers become aware of and navigate the options available to manage bills and energy use.
  • To help customers manage energy usage and lower future bills, ComEd’s energy efficiency program includes services and incentives to help income-eligible residential customers reduce energy use now and in the long term.

CONSUMER ALERT: TIPS TO BATTLE BITTER COLD AT HOME

Retrieved on: 
Friday, January 12, 2024

During this cold, keep your home at a safe temperature (about 68-70 degrees or more).

Key Points: 
  • During this cold, keep your home at a safe temperature (about 68-70 degrees or more).
  • This bitter cold is an opportunity to pinpoint the drafts in your home.
  • Since then, CUB has saved consumers more than $20 billion by helping to block rate hikes and secure refunds.
  • For more information, call CUB's Consumer Hotline at 1-800-669-5556 or visit CUB's website, www.CitizensUtilityBoard.org .

Duke Energy offers tips to save energy and money as temperatures plunge in Ohio and Kentucky

Retrieved on: 
Friday, January 12, 2024

Along with severe wind gusts, there is an elevated likelihood for scattered power outages across Ohio and Kentucky.

Key Points: 
  • Along with severe wind gusts, there is an elevated likelihood for scattered power outages across Ohio and Kentucky.
  • With sub-freezing temperatures on the horizon, Duke Energy is offering some tips for managing energy use and utility bills.
  • Weatherization Program: Helps income-qualified customers in Kentucky save energy and reduce expenses through the installation of energy conservation measures in their homes.
  • Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies.

Deadline Extended: California American Water Signs Agreement for Low-Income Household Water Assistance Program Through March 31, 2024

Retrieved on: 
Wednesday, November 22, 2023

California American Water is pleased to announce that the deadline to apply for the Low-Income Household Water Assistance Program (LIHWAP) has been extended through March 31, 2024.

Key Points: 
  • California American Water is pleased to announce that the deadline to apply for the Low-Income Household Water Assistance Program (LIHWAP) has been extended through March 31, 2024.
  • LIHWAP is a federal program that provides financial assistance to help low-income households pay their water and wastewater bills.
  • California American Water customers have surpassed $767,000 in federal financial support through LIHWAP since the program was launched in 2022.
  • “LIHWAP is a valuable resource for low-income households,” said Patrick Pilz, Senior Manager of Field Operation at California American Water.

ICC RULINGS REDUCE RECORD RATE-HIKE PROPOSALS; HALT CONTROVERSIAL PIPE-REPLACEMENT PROGRAM, AS REGULATORS DRAW LINE ON UTILITY EXCESS

Retrieved on: 
Friday, November 17, 2023

CHICAGO, Nov. 17, 2023 /PRNewswire/ -- In a sweeping rebuff of four different utilities, Illinois regulators have sharply curtailed record rate hikes proposed for more than 4 million gas customers across the state, while also blocking most spending on a controversial pipe-replacement program that has fueled a heating affordability crisis for consumers in recent years. 

Key Points: 
  • In each of the cases, the ICC's reduction to the rate hike exceeded the amount – sometimes by large margins – recommended by the agency's administrative law judges.
  • In all, the rate increases were lowered by about $240 million as a result of the ICC's actions.
  • "We're hopeful that this ruling sends a signal to the state's utilities that the days of business-as-usual are coming to an end."
  • Created by the Illinois Legislature, CUB opened its doors in 1984 to represent the interests of residential and small-business utility customers.

Mississippians Use Conduent’s BenePath® Self-Service Portal to Improve Access to Medicaid Services and Other Benefits

Retrieved on: 
Monday, November 6, 2023

The solution offers state residents improved access to apply for and manage their benefits.

Key Points: 
  • The solution offers state residents improved access to apply for and manage their benefits.
  • Residents can visit www.access.ms.gov to prescreen to determine eligibility, register for an account and apply for services.
  • The BenePath portal helps state agencies better serve beneficiaries while managing changes in demand for services and regulatory requirements.
  • In addition, the one-stop portal gives beneficiaries options to address and handle changes, renewals, re-certifications and document submissions.

SheerID Expands Identity Verification Platform to Increase Sales In-Store and Online

Retrieved on: 
Thursday, October 26, 2023

SheerID , the global leader in identity verification for commerce, today announced significant product updates to further increase sales with gated, personalized offers across a range of occupations, affiliations, and customer life stages.

Key Points: 
  • SheerID , the global leader in identity verification for commerce, today announced significant product updates to further increase sales with gated, personalized offers across a range of occupations, affiliations, and customer life stages.
  • The SheerID Verification Platform allows brands of all sizes, with varying resources, to easily build high-converting exclusive gated offers for valuable consumer communities around the world.
  • Income Verification Program: Brands can now verify 42M US consumers who are eligible for government assistance programs.
  • Government ID Verification: Brands can increase protection on their gated offers or driver’s license verification by requiring a photo ID document review to confirm a consumer has a valid ID.