Customer interaction tracker

Juniper Research Launches Comprehensive Subscription Service for the $59bn Customer Interaction Platforms Market

Retrieved on:

Thursday, September 14, 2023

Professional Services, Online Retail, Retail, Data Analytics, Technology, Telecommunications, Electronic Commerce, Customer interaction tracker, Research, Mobile phone, Video game

Detailed competitive analysis – Competitor appraisal and market positioning for over 60 leading solutions vendors via Juniper Research Competitor Leaderboards.

Key Points:

Detailed competitive analysis – Competitor appraisal and market positioning for over 60 leading solutions vendors via Juniper Research Competitor Leaderboards.
Subscribers to the Customer Interaction Platforms Market Intelligence Centre enjoy complimentary access to harvest, a proprietary online data platform that allows users to explore and analyse the latest market data.
“Customer interaction platforms enable businesses to facilitate seamless and personalised customer experiences – a newfound necessity given today’s tough trading conditions.
Juniper Research has, for two decades, provided market intelligence and advisory services to the global telecommunications sector, retained by many of the world’s leading network operators and communications platforms.

The Future of ChatGPT and Generative AI in the Enterprise, According to Info-Tech Research Group

Retrieved on:

Friday, December 16, 2022

To help technology leaders understand this technology and its potential use cases, global IT research and advisory firm Info-Tech Research Group has published its latest advisory deck, ChatGPT: The Present and Future of Generative AI for Enterprises .

Key Points:

To help technology leaders understand this technology and its potential use cases, global IT research and advisory firm Info-Tech Research Group has published its latest advisory deck, ChatGPT: The Present and Future of Generative AI for Enterprises .
ChatGPT is a generative AI chatbot designed to answer questions, which is not a new concept.
"OpenAI trained its ChatGPT language model using supervised learning and reinforcement learning," says Jeremy Roberts , research director at Info-Tech Research Group.
For more information and insights on ChatGPT and generative AI, download the complete ChatGPT: The Present and Future of Generative AI for Enterprises advisory deck.

FreshLime Announces RepConnect, a Sales Messaging Platform that increases Field Sales Reps engagement by up to 60% with Homeowners

Retrieved on:

Friday, January 14, 2022

LinkedIn, PhoneValet Message Center, Customer interaction tracker, Message broker, CEO, Field, Android, Instagram, AVA, ROI, Communication, Twitter, Web, IOS, Sales, Mobile phone, LEHI, Facebook

LEHI, Utah, Jan. 14, 2022 /PRNewswire/ --Today FreshLime , an award winning Customer Interaction Platform, announced RepConnect , a new sales messaging platform that makes it easier for Field Reps to convert homeowners to sales opportunities.

Key Points:

LEHI, Utah, Jan. 14, 2022 /PRNewswire/ --Today FreshLime , an award winning Customer Interaction Platform, announced RepConnect , a new sales messaging platform that makes it easier for Field Reps to convert homeowners to sales opportunities.
These barriers to closing more deals led to the development of RepConnect by the engineers at FreshLime.
"In today's world, homeowners want to interact with businesses and their Field Reps how and when they want - and that's not always by answering the door in the moment.
The ROI on the time a Field Rep spends visiting homeowners becomes more valuable for both the Field Rep and the company alike.

Sales and Marketing Software Leader, Polaris Software, Doubles-Down on Customer Interactions, Surpasses 1 Million Users

Retrieved on:

Thursday, September 23, 2021

Polaris Software revenue grew by 23% in Q2 YOY and earlier this year, Polaris Software acquired contact management app, Contacts+ to fuel customer growth and bring new ways for users to ignite relationships.

Key Points:

Polaris Software revenue grew by 23% in Q2 YOY and earlier this year, Polaris Software acquired contact management app, Contacts+ to fuel customer growth and bring new ways for users to ignite relationships.
The feature enhancements will give users more tools for increasing valuable interactions with their customers - a pillar of Polaris Software's strategy.
Our sales and marketing software solutions help small businesses, marketing agencies, venture capitalists, large senders, and more intelligently manage customer relationships, connect in the inbox and automate sales and marketing.
Over 1 million users across 25,000 businesses use Polaris Software's email marketing, customer relationship management and contact management products to build better relationships and turn more prospects into customers.

Financial Service Companies Look to Elevate Security by Partnering with Cloud Experts Offering Integrated Solutions

Retrieved on:

Monday, September 20, 2021

Cloud, Adoption, NetApp, Agility, Frost & Sullivan, Solution, Customer interaction tracker, Frost, Food, Multi, FSI, Partner, Engineering, Incidence, Industry, Risk management, Renewable energy, Video game console

LONDON, Sept. 20, 2021 /PRNewswire/ -- The surge in cloud adoption in the UK has caused a simultaneous increase in the incidence of cyberattacks. The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data. To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.

Key Points:

The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data.
To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.
Frost & Sullivan's latest white paper, Modernising Operations and Customer Interactions in the UK Financial Services Industry, analyzes the opportunities and challenges inherent in FSIs' recent migration to the cloud.
With the right security solution, FSIs can be sure that:
The data is fully protected yet fully accessible wherever it resides.

Financial Service Companies Look to Elevate Security by Partnering with Cloud Experts Offering Integrated Solutions

Retrieved on:

Wednesday, September 15, 2021

Cloud, Frost, Incidence, NetApp, Adoption, Food, Multi, Frost & Sullivan, FSI, Industry, Solution, Engineering, Partner, Customer interaction tracker, Agility, Risk management, Renewable energy, Video game console

LONDON, Sept. 15, 2021 /PRNewswire/ -- The surge in cloud adoption in the UK has caused a simultaneous increase in the incidence of cyberattacks. The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data. To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.

Key Points:

The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data.
To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.
Frost & Sullivan's latest white paper, Modernising Operations and Customer Interactions in the UK Financial Services Industry, analyzes the opportunities and challenges inherent in FSIs' recent migration to the cloud.
With the right security solution, FSIs can be sure that:
The data is fully protected yet fully accessible wherever it resides.

Financial Service Companies Look to Elevate Security by Partnering with Cloud Experts Offering Integrated Solutions

Retrieved on:

Wednesday, September 15, 2021

LONDON, Sept. 15, 2021 /PRNewswire/ -- The surge in cloud adoption in the UK has caused a simultaneous increase in the incidence of cyberattacks. The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data. To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.

Key Points:

The financial service industry (FSI), one of the leading adopters of cloud and new digital technologies, has often been a target for cybersecurity threat actors due to the sensitive nature of its data.
To survive the waves of increasingly sophisticated attacks, FSI businesses turn to third-party cloud experts with integrated solutions that can offer them deep and wide-ranging visibility into their networks and devices.
Frost & Sullivan's latest white paper, Modernising Operations and Customer Interactions in the UK Financial Services Industry, analyzes the opportunities and challenges inherent in FSIs' recent migration to the cloud.
With the right security solution, FSIs can be sure that:
The data is fully protected yet fully accessible wherever it resides.

Financial Institutions Partnering with a Cloud Service Provider Can Better Leverage Technological Innovations

Retrieved on:

Monday, August 23, 2021

Customer interaction tracker, Financial services, Efficiency, Frost & Sullivan, Food, Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, Partner, Frost, FSI, Online shopping, Sales, Video game console

SANTA CLARA, Calif., Aug. 23, 2021 /PRNewswire/ -- Banks and other financial service industry (FSI) businesses are migrating to the cloud at record rates. Nearly half of all FSIs already use either public or private cloud services, with usage expected to reach 90% by 2023. However, nearly 60% of FSI businesses state they do not have sufficient in-house knowledge for proper cloud execution—a number that has more than doubled since 2018. Therefore, leading FSI companies leverage cloud service partners to optimize the integration, orchestration, and utilization of data, regardless of where the data resides.

Key Points:

Nearly half of all FSIs already use either public or private cloud services, with usage expected to reach 90% by 2023.
However, nearly 60% of FSI businesses state they do not have sufficient in-house knowledge for proper cloud executiona number that has more than doubled since 2018.
Therefore, leading FSI companies leverage cloud service partners to optimize the integration, orchestration, and utilization of data, regardless of where the data resides.
Partner with a service provider that can prepare an organization for increased data generation and cybersecurity attacks.

Financial Institutions Partnering with a Cloud Service Provider Can Better Leverage Technological Innovations

Retrieved on:

Monday, August 23, 2021

SANTA CLARA, Calif., Aug. 23, 2021 /PRNewswire/ -- Banks and other financial service industry (FSI) businesses are migrating to the cloud at record rates. Nearly half of all FSIs already use either public or private cloud services, with usage expected to reach 90% by 2023. However, nearly 60% of FSI businesses state they do not have sufficient in-house knowledge for proper cloud execution—a number that has more than doubled since 2018. Therefore, leading FSI companies leverage cloud service partners to optimize the integration, orchestration, and utilization of data, regardless of where the data resides.

Key Points:

Nearly half of all FSIs already use either public or private cloud services, with usage expected to reach 90% by 2023.
However, nearly 60% of FSI businesses state they do not have sufficient in-house knowledge for proper cloud executiona number that has more than doubled since 2018.
Therefore, leading FSI companies leverage cloud service partners to optimize the integration, orchestration, and utilization of data, regardless of where the data resides.
Partner with a service provider that can prepare an organization for increased data generation and cybersecurity attacks.