Canadian Bankers Association

OBSI chosen as sole ombudsman for banking complaints in Canada

Retrieved on: 
Tuesday, October 17, 2023

Maureen Jensen, OBSI Chair, expressed OBSI’s appreciation for this recognition, stating, “We are deeply honored to have been chosen as the exclusive ombudsman for banking complaints in Canada.

Key Points: 
  • Maureen Jensen, OBSI Chair, expressed OBSI’s appreciation for this recognition, stating, “We are deeply honored to have been chosen as the exclusive ombudsman for banking complaints in Canada.
  • With the consolidation of banking complaint handling under OBSI, the organization will be responsible for providing ombuds services to all federally regulated Canadian banks.
  • OBSI currently has more than 1,500 participating firms, including banks, trust companies, and credit unions, as well as all investment firms across Canada.
  • Canada’s Ombudsman for Banking Services and Investments (OBSI) is a national, independent, not-for-profit organization that helps resolve and reduce disputes between consumers and financial services firms in both official languages.

Banks in Canada Supporting Humanitarian Crisis Appeal

Retrieved on: 
Friday, October 13, 2023

The Canadian Red Cross supports the work of Magen David Adom (MDA), Israel's National Society, and the Palestine Red Crescent Society (PRCS) as members of the International Red Cross and Red Crescent Movement.

Key Points: 
  • The Canadian Red Cross supports the work of Magen David Adom (MDA), Israel's National Society, and the Palestine Red Crescent Society (PRCS) as members of the International Red Cross and Red Crescent Movement.
  • Canadians who wish to donate can contribute to the Canadian Red Cross' Middle East Humanitarian Crisis Appeal online at redcross.ca , by calling 1-800-418-1111, or at any branch or online where available from the banks listed below from October 16 to November 3, 2023.
  • Banks in Canada have long supported humanitarian and emergency relief appeals in Canada and internationally to help those affected by conflicts, extreme weather, natural catastrophes and health crises.
  • Banks in Canada understand the desperate need for humanitarian assistance and hope that by encouraging donations and supporting organizations responding to urgent needs, we can help facilitate assistance to those most in need of our help."

Canadian Bankers Association Marks Cyber Security Awareness Month with New Resources to help Canadians

Retrieved on: 
Wednesday, October 4, 2023

TORONTO, Oct. 4, 2023 /CNW/ - The Canadian Bankers Association (CBA) and its member banks encourage Canadians to stay vigilant and learn about cyber safety best practices.

Key Points: 
  • TORONTO, Oct. 4, 2023 /CNW/ - The Canadian Bankers Association (CBA) and its member banks encourage Canadians to stay vigilant and learn about cyber safety best practices.
  • In recognition of Cyber Security Awareness Month this October, the CBA is sharing cyber security tips and information aimed at helping Canadians avoid digital scams.
  • "While cyber security is a year-round focus for the banking industry, Cyber Security Awareness Month serves as an important reminder of our shared responsibility in protecting Canadians' personal and financial data," says Anthony G. Ostler, President & CEO, CBA.
  • "We've been participating in Cyber Month since 2006, amplifying our sector's commitment to data and privacy protection, and we're proud to offer new and relevant tools to serve all Canadians."

Banks in Canada Support International Relief Efforts in Morocco and Libya

Retrieved on: 
Wednesday, September 13, 2023

CIBC and Simplii Financial will be donating to the CIBC Foundation's Morocco Earthquake Relief Fund to provide help for those impacted.

Key Points: 
  • CIBC and Simplii Financial will be donating to the CIBC Foundation's Morocco Earthquake Relief Fund to provide help for those impacted.
  • Canadians who wish to donate can contribute to the Canadian Red Cross' Morocco Earthquake Appeal and Libya Floods Appeal online at redcross.ca , by calling 1-800-418-1111, or at any branch or online where available from the banks listed below from September 13 to October 4, 2023.
  • Banks in Canada have long supported humanitarian and emergency relief appeals in Canada and internationally to help those affected by extreme weather, natural catastrophes, health crises and conflicts including most recently in response to wildfires in Alberta , Nova Scotia and Atlantic Canada and Northwest Territories and British Columbia .
  • "Canada's banks understand the desperate need for help in Morocco and Libya.

Nominations now being accepted for the 2023 Canadian Banks' Law Enforcement Awards

Retrieved on: 
Wednesday, August 23, 2023

The Canadian Bankers Association (CBA) is now accepting nominations for the 2023 awards from banks and law enforcement agencies in Canada.

Key Points: 
  • The Canadian Bankers Association (CBA) is now accepting nominations for the 2023 awards from banks and law enforcement agencies in Canada.
  • All nominations must be submitted to the CBA by October 31, 2023, and the awards will be presented at the annual summit of the Canadian Association of Chiefs of Police next year.
  • Group (Team): This award is presented to sworn members of law enforcement working in a group/taskforce/team investigation involving one or more Canadian banks.
  • Nominations may be submitted by members of law enforcement or bank security personnel.

Banks in Canada Offer Support and Assistance to Canadians Affected by Fires in Northwest Territories and British Columbia

Retrieved on: 
Tuesday, August 22, 2023

HSBC Bank Canada also contributes to the Canadian Red Cross' Emergency Management Program to build resilience and enable the rapid response to disasters and emergencies such as the fires impacting communities in the Northwest Territories and British Columbia.

Key Points: 
  • HSBC Bank Canada also contributes to the Canadian Red Cross' Emergency Management Program to build resilience and enable the rapid response to disasters and emergencies such as the fires impacting communities in the Northwest Territories and British Columbia.
  • Canadians who wish to donate can contribute to the Canadian Red Cross' Northwest Territories Fires Appeal and British Columbia Fires Appeal .
  • Donations may also support communities assisting those impacted, as well as preparedness and risk reduction for future all-hazard disaster events in Northwest Territories and the region, and British Columbia.
  • Canadians in the affected areas who need help with their finances are encouraged to contact their bank for assistance.

Police officers awarded Canadian Banks' Law Enforcement Award for fighting financial crimes

Retrieved on: 
Monday, August 21, 2023

The Canadian Bankers Association presented two awards as part of the Canadian Banks' Law Enforcement Award (CBLEA): An Individual Award was presented to Sergeant Benjamin Robinson of the RCMP for facilitating enhanced information sharing between multiple parties involved in combating money laundering in Canada.

Key Points: 
  • The Canadian Bankers Association presented two awards as part of the Canadian Banks' Law Enforcement Award (CBLEA): An Individual Award was presented to Sergeant Benjamin Robinson of the RCMP for facilitating enhanced information sharing between multiple parties involved in combating money laundering in Canada.
  • The awards are being presented at the Canadian Association of Chiefs of Police Annual Summit in Ottawa this evening.
  • "These awards are our way of recognizing and celebrating the investigative diligence of police officers and their collaboration with banks to protect Canadians against financial crimes," said Anthony Ostler, President & Chief Executive Officer, Canadian Bankers Association.
  • "Banks work as a team with law enforcement, adopt leading techniques and remain ever vigilant to safeguard bank customers.

Early Warning Appoints Cameron Fowler as Chief Executive Officer

Retrieved on: 
Thursday, August 10, 2023

SCOTTSDALE, Ariz., Aug. 10, 2023 /PRNewswire/ -- Early Warning Services, LLC , a financial services and technology leader, has announced the appointment of Cameron Fowler as Chief Executive Officer.

Key Points: 
  • SCOTTSDALE, Ariz., Aug. 10, 2023 /PRNewswire/ -- Early Warning Services, LLC , a financial services and technology leader, has announced the appointment of Cameron Fowler as Chief Executive Officer.
  • Most recently, Fowler served as Chief Strategy and Operations Officer for BMO Financial Group, the eighth-largest bank in North America by assets.
  • Before his two decades in global financial services, Fowler held a range of roles in software, consulting, and public policy.
  • Fowler is the past chair of the Executive Council of the Canadian Bankers Association and Moneris Solutions.

OBSI announces changes to its organizational governance

Retrieved on: 
Monday, June 26, 2023

TORONTO, June 26, 2023 (GLOBE NEWSWIRE) -- The Ombudsman for Banking Services and Investments (OBSI) today announced the changes to its organizational governance following its public consultation on governance from November 1, 2022 to January 31, 2023.

Key Points: 
  • TORONTO, June 26, 2023 (GLOBE NEWSWIRE) -- The Ombudsman for Banking Services and Investments (OBSI) today announced the changes to its organizational governance following its public consultation on governance from November 1, 2022 to January 31, 2023.
  • The changes we are making reflect that input and will ensure that OBSI has the right governance and oversight to remain effective in meeting its public service mandate,” said Ms. Jensen.
  • As is currently the case, all directors owe their duty to OBSI and cannot advocate for or represent any outside interest while engaged in OBSI governance.
  • OBSI has undertaken these governance changes in light of the current operating environment and input received during the public consultation.

Loreena McKennitt to pay tribute to Lisa LaFlamme at sold-out CJF Awards

Retrieved on: 
Thursday, June 1, 2023

TORONTO, June 1, 2023 /CNW/ - Loreena McKennitt, renowned Canadian singer-songwriter, will make a special appearance to perform in honour of Lisa LaFlamme at this year's sold-out CJF Awards on June 13 at Toronto's Fairmont Royal York.

Key Points: 
  • TORONTO, June 1, 2023 /CNW/ - Loreena McKennitt, renowned Canadian singer-songwriter, will make a special appearance to perform in honour of Lisa LaFlamme at this year's sold-out CJF Awards on June 13 at Toronto's Fairmont Royal York.
  • "Lisa LaFlamme is a powerhouse among Canadian journalists," says producer and CJF board member Bob Ezrin.
  • "Who better to offer a musical tribute than Loreena, another national treasure?
  • A passionate advocate for human rights, she will perform in honour of this year's CJF Tribute recipient, Lisa LaFlamme.