OBSI chosen as sole ombudsman for banking complaints in Canada
Maureen Jensen, OBSI Chair, expressed OBSI’s appreciation for this recognition, stating, “We are deeply honored to have been chosen as the exclusive ombudsman for banking complaints in Canada.
- Maureen Jensen, OBSI Chair, expressed OBSI’s appreciation for this recognition, stating, “We are deeply honored to have been chosen as the exclusive ombudsman for banking complaints in Canada.
- With the consolidation of banking complaint handling under OBSI, the organization will be responsible for providing ombuds services to all federally regulated Canadian banks.
- OBSI currently has more than 1,500 participating firms, including banks, trust companies, and credit unions, as well as all investment firms across Canada.
- Canada’s Ombudsman for Banking Services and Investments (OBSI) is a national, independent, not-for-profit organization that helps resolve and reduce disputes between consumers and financial services firms in both official languages.