History of science and technology

SCTelcom Transforms Rural Broadband Experiences by Leveraging Calix SmartLife Managed Services for Home, School, and Around Town

Retrieved on: 
Friday, November 3, 2023

Calix, Inc. (NYSE: CALX) announced today that SCTelcom is leveraging SmartLife ™ managed services on the Calix broadband platform to deliver world-class broadband to every aspect of life in their Kansas and Oklahoma communities.

Key Points: 
  • Calix, Inc. (NYSE: CALX) announced today that SCTelcom is leveraging SmartLife ™ managed services on the Calix broadband platform to deliver world-class broadband to every aspect of life in their Kansas and Oklahoma communities.
  • Now, SCTelcom is seizing new market opportunities by leveraging managed services for community spaces ( SmartTown ™) and small businesses ( SmartBiz™ ).
  • Because they leverage the entire Calix platform—including Calix Revenue EDGE ™, Calix Intelligent Access EDGE ™, and Calix Cloud®—SCTelcom enjoys operational efficiencies that support the launch of new managed services.
  • The broadband service provider (BSP) leverages the Calix platform to deliver tailored broadband experiences to three distinct markets by:
    Including in-demand SmartHome managed services in every residential package.

Gibson Connect Announces Rapid Deployment of Bark to Their Employees, Board Members, and Across Their Communities, Enabled by the Calix Broadband Platform

Retrieved on: 
Tuesday, October 24, 2023

Calix, Inc. (NYSE: CALX) today announced that Tennessee-based cooperative Gibson Connect is deploying Bark on the Calix broadband platform to their communities, employees, and board members.

Key Points: 
  • Calix, Inc. (NYSE: CALX) today announced that Tennessee-based cooperative Gibson Connect is deploying Bark on the Calix broadband platform to their communities, employees, and board members.
  • Inspired by last week’s Calix ConneXions 2023 customer success and innovation conference, Gibson Connect leadership is fast-tracking the launch of Bark to families across their communities.
  • A subsidiary of Gibson Electric Membership Corporation (EMC), Gibson Connect will start by providing Bark to all employees and board members and then extend the managed service to Gibson’s members across Tennessee and Kentucky.
  • Doing the right thing has never been easier, and we are proud to support Gibson and Bark.”

Calix Innovations Awards Honor 7 Trailblazing Customers Who Are Winning the Hearts and Minds of Subscribers While Growing Their Communities

Retrieved on: 
Wednesday, October 18, 2023

Calix routinely recognizes customers who are transforming their core business functions—including customer service and support, operational excellence, network engineering, and marketing—with awards for these categories.

Key Points: 
  • Calix routinely recognizes customers who are transforming their core business functions—including customer service and support, operational excellence, network engineering, and marketing—with awards for these categories.
  • Honorees are futureproofing businesses with scalable design and technology and leveraging Calix partners to change the lives of subscribers through exceptional experiences.
  • Highline Services has been a Calix customer for 16 years, serving subscribers in Colorado, Georgia, Kansas, Michigan, Nebraska, and Texas.
  • “By leveraging Calix innovations and services, these customers are driving growth, successfully transforming their business functions, and adding remarkable value to their communities.

Calix Awards Innovative Partners Enabling Broadband Providers To Transform Their Businesses, Drive Growth, and Create Greater Value For Their Communities

Retrieved on: 
Wednesday, October 18, 2023

The Calix Partner Innovations Awards are distributed annually to acknowledge transformative companies contributing to and making an impact on broadband service providers (BSPs) throughout the year.

Key Points: 
  • The Calix Partner Innovations Awards are distributed annually to acknowledge transformative companies contributing to and making an impact on broadband service providers (BSPs) throughout the year.
  • This diverse ecosystem of Calix partners enables Calix customers to deliver exceptional broadband experiences for education, telehealth, remote work, and business support.
  • The awards recognize excellence in transformation, innovation, subscriber experience, and overall business impact on shared customers between Calix and partners.
  • We look forward to continuing these strong partnerships with our award-winning partners that enable customers to grow their value for their communities.”
    Visit Calix Partner Innovations Awards to discover more about Calix’s innovative partners and how they support broadband service providers.

Calix Expands Broadband Providers’ Ability to Automate and Streamline Wi-Fi System Installations for Subscribers

Retrieved on: 
Tuesday, October 17, 2023

Broadband platform company Calix, Inc. (NYSE: CALX) today announced flexible installation options for broadband service providers (BSPs) to make available to their subscribers.

Key Points: 
  • Broadband platform company Calix, Inc. (NYSE: CALX) today announced flexible installation options for broadband service providers (BSPs) to make available to their subscribers.
  • These will further streamline and accelerate the rollout of Calix Wi-Fi systems and its expanding portfolio of managed services .
  • As a result, BSPs will accelerate time-to-revenue, tap upsell opportunities, reduce truck rolls, and delight subscribers with a seamless installation experience.
  • Calix customers will soon be able to offer subscribers three installation options:
    “Do it yourself” installation by the subscriber.

Calix Support Cloud Becomes Service Cloud, Enabling Customers To Make a Monumental Shift to Multi-Channel Support for Subscribers

Retrieved on: 
Tuesday, October 17, 2023

(NYSE: CALX) announced the evolution of its award-winning Calix Support Cloud to Service Cloud.

Key Points: 
  • (NYSE: CALX) announced the evolution of its award-winning Calix Support Cloud to Service Cloud.
  • New Service Cloud capabilities will include chat—an insights-driven channel that gives subscribers access to support anytime, anywhere—and the Calix Field Service App.
  • Launched in 2017 as Support Cloud, Service Cloud gives support teams end-to-end visibility into the subscriber experience to proactively identify and rapidly resolve issues, automate their workflows, and tap upsell opportunities.
  • The transformation to Service Cloud emphasizes the need for customer service and support to evolve its essential role in providing an exceptional subscriber experience.

Calix Transforms Marketing Cloud to Engagement Cloud, Enabling Broadband Providers To Automate Impactful Engagement and Support New Market Growth

Retrieved on: 
Tuesday, October 17, 2023

At Calix ConneXions 2023 , broadband platform company Calix, Inc. (NYSE: CALX) announced the transformation of Calix Marketing Cloud to become Engagement Cloud.

Key Points: 
  • At Calix ConneXions 2023 , broadband platform company Calix, Inc. (NYSE: CALX) announced the transformation of Calix Marketing Cloud to become Engagement Cloud.
  • This fundamental evolution reinforces the breadth and depth of powerful capabilities that Calix provides broadband service provider (BSP) marketers.
  • First launched in 2017 as Marketing Cloud, Engagement Cloud remains the industry’s only subscriber engagement solution that enables BSPs to enrich their subscriber experience insights with powerful demographic, psychographic, and geographic data.
  • That is why we have evolved the value proposition of Marketing Cloud to Engagement Cloud.

Calix Evolves Operations Cloud So Broadband Providers Can Easily Expand Into New Markets While Delivering Incredible Subscriber Experiences

Retrieved on: 
Tuesday, October 17, 2023

Calix, Inc. (NYSE: CALX) today announced new ways for broadband service providers (BSPs) to cost-effectively deploy and manage high-margin managed services and the underlying end-to-end network using the Calix broadband platform and Calix Operations Cloud.

Key Points: 
  • Calix, Inc. (NYSE: CALX) today announced new ways for broadband service providers (BSPs) to cost-effectively deploy and manage high-margin managed services and the underlying end-to-end network using the Calix broadband platform and Calix Operations Cloud.
  • By leveraging Operations Cloud, BSPs such as Mississippi-based Tombigbee Fiber are saving on operating expenses (OPEX) by reducing mean-time-to-repair by up to 75 percent while deploying managed services that expand their business across multiple markets.
  • New service migration tools in Operations Cloud will automate the transition to the latest Calix Intelligent Access EDGE ™ systems with AXOS.
  • For example, easily migrating services from EXA to AXOS ensures that a BSP can proactively plan to accommodate new managed services.

Calix HomeOfficeIQ Is the Latest SmartHome Managed Service To Enable Broadband Providers To Raise the Bar for Subscriber Experiences and Expand Their Markets

Retrieved on: 
Monday, October 16, 2023

To prepare for unexpected Wi-Fi service downtime, subscribers will be able to manage HomeOfficeIQ via the CommandIQ ® mobile app.

Key Points: 
  • To prepare for unexpected Wi-Fi service downtime, subscribers will be able to manage HomeOfficeIQ via the CommandIQ ® mobile app.
  • HomeOfficeIQ is the next addition to a robust portfolio of Calix SmartHome ™ residential managed services on the Calix platform that hundreds of BSPs already use to deliver exceptional experiences for residential subscribers.
  • As a result, it takes weeks rather than months or years for BSPs to launch SmartHome managed services to subscribers.
  • Learn how SmartHome managed services on the Calix broadband platform give BSPs everything they need to create differentiating residential service offerings that deliver immense subscriber value and grow loyalty.

Broadband Providers Will Expand for Entire Communities by Leveraging the Calix Broadband Platform and a Growing Portfolio of Managed Services

Retrieved on: 
Monday, October 16, 2023

By expanding their broadband businesses, Calix customers will grow their communities and win against even the largest competitors.

Key Points: 
  • By expanding their broadband businesses, Calix customers will grow their communities and win against even the largest competitors.
  • Increasingly, BSPs serving rural and remote communities are adopting a multitude of managed services from Calix to rapidly expand into new markets and go to market with a differentiated value proposition.
  • Managed services for each of these markets are integrated for the Calix platform, so broadband teams can use the same Wi-Fi systems, cloud services, workflows, and training.
  • Calix Professional Services , Calix Education Services , and Calix Customer Success Services help build out new Wi-Fi designs, educate workforces, and increase time to market for new services.