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MIO ENABLES CROSS-PLATFORM COLLABORATION THROUGH PARTNERSHIP WITH GOOGLE CLOUD AND SADA

Retrieved on:

Tuesday, April 9, 2024

Microsoft, Organization, Partnership, Insight, Software, Slack, Google Workspace, Product management, Google Chat, Satellite navigation device

Mio now enables Google Chat users to exchange messages and files with colleagues who use Microsoft Teams and Slack.

Key Points:

Mio now enables Google Chat users to exchange messages and files with colleagues who use Microsoft Teams and Slack.
Mio partners with Google and SADA to bring collaboration interoperability to Google Workspace customers.
"The coexistence of Google Workspace alongside Microsoft 365 or Slack is very common in large organizations," said Tom Hadfield, the CEO of Mio.
Mio is also announcing a partnership with SADA, an Insight company, the cloud solutions provider for Google Workspace customers, at the Google Next '24 conference in Las Vegas this week.

AudioCodes Voca Conversational Interaction Center Now Offers Omnichannel

Retrieved on:

Wednesday, March 13, 2024

Microsoft, AUDC, Attention, City centre, Interest, TEAMS, Environment, AudioCodes, CX, Human, Microsoft Teams, CIC, Google Chat

LOD, Israel, March 13, 2024 /PRNewswire/ --

Key Points:

AudioCodes has added support for digital interactions to its Contact Center as a Service (CCaaS) solution, the Voca Conversational Interaction Center (CIC)
The new omnichannel experience allows enterprises to provide a consistently integrated customer experience across email, webchat, and voice channels
Adding omnichannel capabilities to Voca CIC further strengthens AudioCodes Live, which offers complete calling and contact center for Microsoft Teams
Enterprises using Voca CIC's omnichannel experience can now offer a consistent customer experience across multiple engagement channels all from a one-screen Microsoft Teams contact center built in Azure.
AudioCodes (NASDAQ: AUDC), a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, today announced that Voca Conversational Interaction Center (Voca CIC) is now an omnichannel contact center for Microsoft Teams, adding email and webchat to the existing voice experience.
With the new omnichannel experience, Voca CIC offers the only agent status bar with individual channel-specific availability on the market.
The new addition of omnichannel to Voca CIC further empowers AudioCodes Live, offering complete calling and contact center for Microsoft Teams.

Kids Help Phone bolsters its commitment to support African, Caribbean and Black youth in Canada with action plan

Retrieved on:

Saturday, March 9, 2024

CPA, Google Chat, Mental health, Category:Anti-black racism, KHP, Education, Riseup, Racism, Health, Face, School, Kids Help Phone, Employment, Empire Company, Tangerine, Housing, Partnership, Nursing

TORONTO, March 9, 2024 /CNW/ - Acting on its commitment to help equity-deserving communities thrive, Kids Help Phone (KHP) is launching RiseUp: Kids Help Phone's Action Plan for Supporting Black Youth.

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TORONTO, March 9, 2024 /CNW/ - Acting on its commitment to help equity-deserving communities thrive, Kids Help Phone (KHP) is launching RiseUp: Kids Help Phone's Action Plan for Supporting Black Youth.
The RiseUp action plan has five ambitious goals and 29 actions that will guide support for Black communities in Canada.
Understanding that e-mental health services for Black youth must be community-informed and community-led, RiseUp was informed by Black youth and community leaders.
Kids Help Phone engaged with more than 200 African, Caribbean and Black youth to find out more about barriers they face when accessing support to mental health care.

UNIwise and Comm100 Announce Partnership to Transform Higher Education Assessment Support

Retrieved on:

Tuesday, February 27, 2024

Google Chat, Student, Emotion, Education, European, Season, Comm100, Educational technology, Universidade Aberta, Partnership

VANCOUVER, BC, Feb. 27, 2024 /PRNewswire-PRWeb/ -- UNIwise, a leading European EdTech company specializing in end-to-end digital assessment solutions, is excited to announce an exclusive two-year partnership with Comm100, a leading omnichannel student engagement platform. The partnership enables UNIwise to provide Comm100's leading live chat solution to higher education institutions seeking to transform student support and satisfaction during the examination period.

Key Points:

The partnership enables UNIwise to provide Comm100's leading live chat solution to higher education institutions seeking to transform student support and satisfaction during the examination period.
This collaboration marks a significant milestone in UNIwise's mission to enhance the assessment experience in higher education across Europe.
"Our partnership with Comm100 represents a pivotal step forward in our commitment to improving digital assessment practices in higher education," Amir Ebrahimi, Chief Customer Success Officer of UNIwise.
For more information about this partnership and its benefits for higher education institutions, please visit UNIwise's Support Pages .

Meridian Integration Selected to Implement the IDEA Digital Customer Engagement Platform for Hampton Roads Sanitation District

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Tuesday, February 6, 2024

Customer, HRSD, IDEA, Communication, Google Chat, RFP, Sales

JACKSONVILLE, Fla., Feb. 6, 2024 /PRNewswire/ -- After a rigorous planning and RFP process, Hampton Roads Sanitation District (HRSD) has selected Meridian Integration to implement the IDEA Digital Customer Engagement Platform.

Key Points:

JACKSONVILLE, Fla., Feb. 6, 2024 /PRNewswire/ -- After a rigorous planning and RFP process, Hampton Roads Sanitation District (HRSD) has selected Meridian Integration to implement the IDEA Digital Customer Engagement Platform.
By leveraging Meridian's IDEA platform, HRSD will enable robust customer self-service, enhanced communication capabilities, customer choice, and access to programs and benefits across all its jurisdictions.
HRSD will use IDEA's full capabilities, including Customer and Agent Portals, Live Chat, the IDEA Mobile App, and extensive reporting capabilities.
IDEA is an industry-leading solution that will integrate in real-time with their Oracle Customer Care and Billing System to enable broad customer self-service capabilities and streamline customer care operations."

Market Logic Software and Nextatlas Announce Partnership to Enhance AI-Driven Market Insights

Retrieved on:

Tuesday, January 30, 2024

Partnership, Intelligence, AI, Forecasting, Heart, Machine learning, Microsoft Teams, Ecosystem, Marketing, Collection, Artificial intelligence, Microsoft, Social media, Google Chat, Algorithm, Software as a service, Business, Organization, Retail

BERLIN, Germany, Jan 30, 2024 - (ACN Newswire) - Market Logic Software, the market-leading SaaS provider of insight management solutions, is thrilled to announce a partnership with Nextatlas, a pioneer in AI-driven trend forecasting and consumer insights.

Key Points:

BERLIN, Germany, Jan 30, 2024 - (ACN Newswire) - Market Logic Software, the market-leading SaaS provider of insight management solutions, is thrilled to announce a partnership with Nextatlas, a pioneer in AI-driven trend forecasting and consumer insights.
This collaboration aims to revolutionize how businesses harness the power of artificial intelligence to access deeper insights into market trends and consumer behaviors.
Market logic's AI-driven insights platform serves as a centralized hub for managing market knowledge.
Nextatlas complements the Market Logic platform by providing a direct link to a rich collection of forecasting and consumer insights.

New Samsung Galaxy S24 Series now available in Canada, promising a new beginning with Galaxy AI

Retrieved on:

Wednesday, January 31, 2024

MISSISSAUGA, Ontario, Jan. 31, 2024 (GLOBE NEWSWIRE) -- Samsung Electronics Canada today announced that the new Samsung Galaxy S24 Series, including the Samsung Galaxy S24 Ultra, Samsung Galaxy S24+ and Samsung Galaxy S24 are now available for purchase at Samsung Experience Stores, online at samsung.com/ca , on the Samsung Shop App , and at select national retail and carrier partners across Canada.

Key Points:

MISSISSAUGA, Ontario, Jan. 31, 2024 (GLOBE NEWSWIRE) -- Samsung Electronics Canada today announced that the new Samsung Galaxy S24 Series, including the Samsung Galaxy S24 Ultra, Samsung Galaxy S24+ and Samsung Galaxy S24 are now available for purchase at Samsung Experience Stores, online at samsung.com/ca , on the Samsung Shop App , and at select national retail and carrier partners across Canada.
Powered by an all-new ProVisual Engine5, the Galaxy S24 Series maximizes creative freedom with a wide-ranging suite of AI tools.
And, thanks to Galaxy AI, the Galaxy S24 series’ battery performance is optimized for extra-long gaming sessions.
For more information about the Samsung Galaxy S24 Ultra, please visit: https://www.samsung.com/ca/smartphones/galaxy-s24-ultra
On Galaxy S24+ and Galaxy S24, a new design satisfies a more aesthetic look with seamless connection between the device’s rear cover and side frame.

Foresters Financial opens applications for its 2024 Competitive Scholarships

Retrieved on:

Tuesday, January 23, 2024

Student, Essay, Foresters Financial, Element, Community service, Selection Committee, Google Chat, GPA, Letter, Forester, Competition, CAD, ISTS, Education

TORONTO, Jan. 23, 2024 /PRNewswire/ - Foresters Financial™ (Foresters), the purpose-driven life insurer that partners with its members to help them do more of the good they want to do, announced that it has launched the 2024-2025 academic year Competitive Scholarship1 applications for its members and their families.

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TORONTO, Jan. 23, 2024 /PRNewswire/ - Foresters Financial™ (Foresters), the purpose-driven life insurer that partners with its members to help them do more of the good they want to do, announced that it has launched the 2024-2025 academic year Competitive Scholarship1 applications for its members and their families.
Eligible new applicants and returning candidates applying for a Competitive Scholarship can submit applications as of December 4, 2023, through March 1, 2024.
Foresters Competitive Scholarship benefit2 is designed to recognize success in the classroom with a special emphasis on community service.
Since 2012, Foresters has awarded over 9,000 tuition scholarships internationally, an investment of more than $18.4 million USD/$24.5 million CAD.

Restore Mobility Announces Strategic Partnership with Pride Mobility

Retrieved on:

Thursday, December 14, 2023

Family, Partnership, Small business, Kick scooter, Catalog, Freedom, Google Chat, Collection, Customer service, Mobility, Bed

Biddeford, Maine, Dec. 14, 2023 (GLOBE NEWSWIRE) -- Restore Mobility , a trusted online family-run business offering an extensive range of mobility products from leading brands, proudly announces its strategic partnership with Pride Mobility, renowned for its cutting-edge recliner lift chairs.

Key Points:

Biddeford, Maine, Dec. 14, 2023 (GLOBE NEWSWIRE) -- Restore Mobility , a trusted online family-run business offering an extensive range of mobility products from leading brands, proudly announces its strategic partnership with Pride Mobility, renowned for its cutting-edge recliner lift chairs.
Specializing in mobility solutions, Restore Mobility is set to showcase Pride Mobility’s exceptional lift chair collection, emphasizing comfort and innovation.
This partnership reflects Restore Mobility’s commitment to providing customers with the best in mobility solutions, offering a curated selection that prioritizes both functionality and style.
“Our core mission is simple yet powerful: ensuring utmost customer satisfaction,” said a spokesperson for Restore Mobility.

New Survey Reveals 70% of UK Consumers Demand Multiple Online Shopping Contact Points

Retrieved on:

Thursday, December 14, 2023

Online, Google Chat, Social media, Generation Z, Gen, Marketing, Cyber Monday, Consumer, Black Friday, SMS, Online shopping, Retail

ZURICH, Dec. 14, 2023 /PRNewswire/ -- Mitto, a leading provider of global omnichannel communications solutions, today announced results of a recent survey conducted across the United Kingdom. It has been found that a staggering 70% of consumers in this market consider it crucial for brands to offer multiple contact points while shopping online. The study, which delves into the evolving landscape of consumer preferences, sheds light on the significance of digital channels such as SMS, chat apps, and social media in delivering prompt customer service.

Key Points:

It has been found that a staggering 70% of consumers in this market consider it crucial for brands to offer multiple contact points while shopping online.
As end of year holiday celebrations near, the survey highlights that 80% of UK consumers are gearing up for a substantial online shopping spree, with over 50% planning to accomplish more than half of their holiday shopping via digital platforms.
Key findings from the survey include:
Online Shopping Trends: 77% of UK consumers intend to spend a minimum of £100 online during the upcoming holiday shopping season, with 46% anticipating expenditures exceeding £500.
72% of UK consumers state that fast and reliable delivery services influence their decision to shop with a specific retailer online.