HP Technology Services

Getac Pushes the Envelope of Innovation with First Rugged Devices Featuring Fully Embedded LiFi Technology

Retrieved on: 
Tuesday, September 5, 2023
Data Management, Security, Technology, Audio, Video, Mobile, Wireless, Networks, Hardware, Lighting, Communication, Partnership, LCA, HP Technology Services, Light, Signify, Research, Wi-Fi, Privacy, Optical wireless communications, Radio, Li-Fi, LTE, Video game, Mobile phone, Getac

Getac today announced that it has successfully embedded LiFi technology into its rugged devices as part of a new innovation project with Signify , the global leader in lighting.

Key Points: 
  • Getac today announced that it has successfully embedded LiFi technology into its rugged devices as part of a new innovation project with Signify , the global leader in lighting.
  • Getac has been at the forefront of LiFi innovation for a number of years, having previously been the first manufacturer to engineer rugged devices with integrated LiFi via the use of external dongles.
  • Now, the company has taken this a step further by fully embedding the technology into its devices, achieving another industry-first in the process.
  • Getac is working closely with Signify’s Trulifi technology on the project, with the aim of bringing LiFi technology to its customers.

Avaya Announces North America Partner of the Year Award Winners

Retrieved on: 
Monday, August 28, 2023
Technology, Mobile, Wireless, Audio, Video, Other Technology, Telecommunications, Software, Networks, Internet, Hardware, Semiconductor, Data Management, Security, Consumer Electronics, VoIP, Cloud, Diamond, Workforce, State, Unified communications, CCSP, Total revenue, Ernst & Young Entrepreneur of the Year Award, American System-Built Homes, Windstream Holdings, C1, Partner, Intelisys, CX, EMP, Federal, Government, Public sector, Organization, Physical, CSG, HP Technology Services, Growth, AI, Unitary state, TELUS, TMM, Video game, Network equipment provider, Avaya

“We applaud our partners for their accomplishments while remaining ruthlessly committed to delivering exceptional customer and partner experiences.”

Key Points: 
  • “We applaud our partners for their accomplishments while remaining ruthlessly committed to delivering exceptional customer and partner experiences.”
    Avaya partners are chosen based upon their growth and revenue.
  • This is the second consecutive year C1 has claimed both the Overall Revenue and Avaya Cloud Office Partner of the Year awards from Avaya.
  • Windstream led the service provider space for Avaya by growing in all categories and continues to lead the way in 2023.
  • As a Diamond Avaya Partner, Alliance has built a dedicated management program to uniquely support Federal, State and Local Agencies.

Transcom ranked as Technology & Service Leader in the 2023 SPARK Matrix™ Contact Center Outsourcing Services by Quadrant Knowledge Solutions consecutively for the second year

Retrieved on: 
Wednesday, August 23, 2023
Knowledge, Universe, Omni, IVR, HP Technology Services, Contact, Quadrant, SPARK, CRM, VOIP, AI, Transcom, Sales, CX

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Contact Center Outsourcing Services vendors.

Key Points: 
  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Contact Center Outsourcing Services vendors.
  • MIDDLETON, Mass., Aug. 23, 2023 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Transcom as the 2023 technology & service leader in the SPARK Matrix: Contact Center Outsourcing Services (CCOS), 2023 consecutively for the second year.
  • The Quadrant Knowledge Solutions' SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning.
  • According to Abhinav Das, Analyst, Quadrant Knowledge Solutions, "Transcom has emerged as a comprehensive contact center outsourcing service provider.

Transcom ranked as Technology & Service Leader in the 2023 SPARK Matrix™ Contact Center Outsourcing Services by Quadrant Knowledge Solutions consecutively for the second year

Retrieved on: 
Wednesday, August 23, 2023
Knowledge, Universe, Omni, IVR, HP Technology Services, Contact, Quadrant, SPARK, CRM, VOIP, AI, Transcom, Sales, CX

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Contact Center Outsourcing Services vendors.

Key Points: 
  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Contact Center Outsourcing Services vendors.
  • MIDDLETON, Mass., Aug. 23, 2023 /PRNewswire/ -- Quadrant Knowledge Solutions announced today that it has named Transcom as the 2023 technology & service leader in the SPARK Matrix: Contact Center Outsourcing Services (CCOS), 2023 consecutively for the second year.
  • The Quadrant Knowledge Solutions' SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning.
  • According to Abhinav Das, Analyst, Quadrant Knowledge Solutions, "Transcom has emerged as a comprehensive contact center outsourcing service provider.

Core12 Technologies: Empowering Businesses with Next-Level Technology Solutions

Retrieved on: 
Tuesday, July 11, 2023
Cloud, Heart, Unified communications, Assistive technology service provider, Mobile technology, Consistency, Attention, Mount Sobo, Voice over IP, Collaboration, HP Technology Services, Cloud computing, Support, Real estate, Network equipment provider, Risk management, Sales, Management, Maintenance

ATLANTA, July 11, 2023 /PRNewswire-PRWeb/ -- Sobo IT, the trusted name in the technology industry for over a decade, is proud to unveil its transformative rebranding as Core12 Technologies /dba Core12. This exciting evolution reflects our commitment to providing unparalleled services and solidifies our distinct identity within the OneSobo family of companies.

Key Points: 
  • Sobo IT, the trusted name in the technology industry for over a decade, is proud to unveil its transformative rebranding as Core12 Technologies /dba Core12.
  • ATLANTA, July 11, 2023 /PRNewswire-PRWeb/ -- Sobo IT, the trusted name in the technology industry for over a decade, is proud to unveil its transformative rebranding as Core12 Technologies /dba Core12.
  • Today, as Core12, we redefine the landscape of technological solutions by focusing on the twelve technologies that power today's modern business.
  • Core12 introduces an elevated standard of excellence in the following areas:
    Cloud Computing and Private Cloud Solutions: Navigate and leverage cloud technology with our tailored solutions, including a custom-built private cloud to enhance your operations' scalability.

The Commonwealth of Massachusetts Selects NWN Carousel to Provide Cloud Contact Center Services via the MassVoice Contract

Retrieved on: 
Thursday, December 22, 2022
Telecommunications, Software, Networks, Artificial Intelligence, Data Management, Technology, Other Technology, Security, Cloud, CCSP, NWN, City centre, Partnership, Part, SMS, Massachusetts Department of Youth Services, Massachusetts Water Resources Authority, Public sector, Security, Naval Information Warfare Systems Command Program Executive Offices, City, EMP, Commonwealth, Public, Tropical Storm Ian, HP Technology Services, Human, Quaternary, United States v. Florida East Coast Railway Co., Video game console, Internet service provider

NWN Carousel , a leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, has been awarded Part 3 of the MassVoice contract for Virtual Cloud Contact Center services by the Baker-Polito Administration.

Key Points: 
  • NWN Carousel , a leading Cloud Communications Service Provider (CCSP) delivering solutions for today’s work-from-anywhere environment, has been awarded Part 3 of the MassVoice contract for Virtual Cloud Contact Center services by the Baker-Polito Administration.
  • Under the ITT72 contract, the Commonwealth of Massachusetts’ statewide IT contract, the new MassVoice platform provides NWN Carousel’s integrated as-a-service cloud contact center solutions delivered on the Five9 platform.
  • Partnering with the Executive Office of Technology Services and Security (EOTSS), NWN Carousel will assist several state agencies in Massachusetts transition their contact center services to the cloud.
  • And most recently, NWN Carousel helped The State of Florida launch a new cloud contact center to provide essential services in the wake of Hurricane Ian.

Abrigo acquires Valuant, adding to a growing platform for managing financial institution risk

Retrieved on: 
Tuesday, January 3, 2023
SOC 1, Manning, SOC, CECL, Entrepreneurship, DLA Piper, TSP, Growth, Risk, DNA, Multimedia, FFIEC, Software, Boil, HP Technology Services, Assistive technology service provider, SOC 2, Investment, Accel-KKR, Acquisition, Risk management, Bank, Abrigo

Abrigo acquires Valuant, adding to a growing platform for managing financial institution risk.

Key Points: 
  • Abrigo acquires Valuant, adding to a growing platform for managing financial institution risk.
  • This acquisition continues the execution of Abrigo's steadfast strategy to provide best-in-class software and services to a growing customer base of 2,300 financial institutions.
  • "Abrigo has been helping its customers with portfolio risk for the better part of 20 years.
  • Abrigo empowers U.S. financial institutions to support their communities by helping them drive growth and manage risk.

MCP Helps Massachusetts State Police Upgrade Its Radio System

Retrieved on: 
Tuesday, November 15, 2022
MSP, Massachusetts Department of Correction, HP Technology Services, Massachusetts Department of Public Health, Pennsylvania State University, MCP, Maintenance, Pennsylvania State Police, Partnership, Efficiency, Security, PSP, LMR, Correction, Commonwealth, Health, Technology, Risk, Massachusetts State Police, Radio, Quaternary, Project 25, Transport, Solution, Risk management, Mobile phone, P25

STATE COLLEGE, Pa., Nov. 15, 2022 /PRNewswire-PRWeb/ -- Mission Critical Partners (MCP) announced today that the project to implement a new statewide land mobile radio (LMR) trunked system for the Massachusetts State Police (MSP) has moved into design, staging, and preliminary testing of the core infrastructure. The project, which began in 2019, is scheduled to be completed in 2026. The Massachusetts Executive Office of Technology Services and Security (EOTSS) is managing the project.

Key Points: 
  • STATE COLLEGE, Pa., Nov. 15, 2022 /PRNewswire-PRWeb/ -- Mission Critical Partners (MCP) announced today that the project to implement a new statewide land mobile radio (LMR) trunked system for the Massachusetts State Police (MSP) has moved into design, staging, and preliminary testing of the core infrastructure.
  • The new system complies with the Project 25 (P25), Phase 2 standard for digital radio systems.
  • It replaces an analog trunked system that had been implemented in the mid-1990s and which was serving the eastern two-thirds of the state.
  • So, the new system will double capacity across Massachusetts without the need to add more frequencies," said Scott Neal, MCP director of wireless services, who previously was a major with the Pennsylvania State Police (PSP) in charge of PA-STARNet, the PSP's statewide LMR system.

Commvault Simplifies and Automates Cloud Protection for Enterprise Kubernetes Workloads

Retrieved on: 
Tuesday, October 25, 2022
Cloud, Data management, Gartner, Time, Software as a service, Organization, DMAA, NASDAQ, HP Technology Services, Commvault, Multimedia, Infrastructure, ENEL, SSL, Digital Solutions, NetApp, Radar, Government, Data management platform, Solution, Metallic, Online shopping, Tutoring, Kubernetes

The new features, delivered through Commvault Complete Data Protection and Metallic offerings, provide customers with simple management and enterprise-grade protection for hybrid, multi-cloud environments.

Key Points: 
  • The new features, delivered through Commvault Complete Data Protection and Metallic offerings, provide customers with simple management and enterprise-grade protection for hybrid, multi-cloud environments.
  • Organizations are increasingly adopting Kubernetes to modernize their environments and accelerate the migration of applications to the cloud.
  • Partnering with NetApp, Commvault delivers Metallic Government Cloud, providing much needed Kubernetes data protection to federal and government agencies.
  • To learn more about Commvault's Kubernetes offerings, register now for Commvault Connections , where Poulton will be leading a session - "Is Kubernetes Cloud-Native Data Protection the Next Frontier?"

ServiceNow Launches Powerful, New Solutions to Advance Digital Business and Drive Innovation at Scale

Retrieved on: 
Wednesday, May 11, 2022
Professional Services, Data Management, Public Policy, Government, State, Local, Other Professional Services, Technology, Software, Knowledge, Cloud, IDC, Friction, Cloud (operating system), Senior, Fannie Mae, NYSE, NOW Platform DA and PAS, Time, DevOps, Â, Public sector, Glass, Organization, Environment, Compliance, COE, ServiceNow, HP Technology Services, Efficiency, Juniper Networks, Housing, Lingo (VoIP Service operator), Solution, AEMC, Documentation, State, GA, Multimedia, Video game, Management, Sales, Online shopping

"As a leader in the digital business era, ServiceNow empowers customers with scalable, purpose-built solutions that help them stay a step ahead in serving their own employees, customers, and citizens.

Key Points: 
  • "As a leader in the digital business era, ServiceNow empowers customers with scalable, purpose-built solutions that help them stay a step ahead in serving their own employees, customers, and citizens.
  • The powerful new solutions were launching today enable organizations to create better digital experiences for the modern workplace.
  • Public Sector Digital Services provides governments with a digital foundation to deliver consumer-grade experiences from request to resolution.
  • ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.