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Insider Announces 110+ New Customers, Unveils World's Most Advanced Generative AI Solution for CX, Sirius AI™, and Launches Industry-Leading Capabilities in Q3'23

Retrieved on: 
Thursday, November 9, 2023

Insider continues to pave the way in revolutionizing CX and making marketing teams more efficient and productive.

Key Points: 
  • Insider continues to pave the way in revolutionizing CX and making marketing teams more efficient and productive.
  • In Gartner's Magic Quadrant for Personalization Engines 2023 , Insider became the fastest-moving player, making the biggest leaps for three consecutive years.
  • Insider also achieved the highest scores in all three personalization use cases – Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).
  • Earlier this quarter, Insider unveiled Sirius AI™ , the world's leading Generative AI solution designed to transform customer experience creation at every level.

Insider named a Leader in the 2023 Gartner Magic Quadrant™ for Personalization Engines for the third year running with the highest scores for all three personalization use cases in the Critical Capabilities report.

Retrieved on: 
Tuesday, September 12, 2023

NEW YORK, Sept. 12, 2023 /PRNewswire/ -- Insider, one platform for building individualized, cross-channel customer experiences, today announced it has been named as a Leader in the 2023 Gartner Magic Quadrant for Personalization Engines for the third consecutive year, receiving highest scores in all three personalization use cases: Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0).

Key Points: 
  • The latest Gartner report evaluates the 10 personalization solution providers based on two parameters: 'Ability to Execute' and 'Completeness of Vision'.
  • Insider, the only independent player, believes that its Leader position underscores Insider's agility, focus, and unmatched speed in delivering industry-leading solutions like Generative AI to marketers globally.
  • Digital Commerce: By examining the capabilities to tailor content, offers, recommendations and experiences across digital sales channels.
  • Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact.

PowerSchool Appoints New Chief Customer Officer to Supercharge Company Growth

Retrieved on: 
Wednesday, February 1, 2023

PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced that Paul Brook joins the company as Chief Customer Officer (CCO) beginning February 1, 2023.

Key Points: 
  • PowerSchool (NYSE: PWSC), the leading provider of cloud-based software for K-12 education in North America, today announced that Paul Brook joins the company as Chief Customer Officer (CCO) beginning February 1, 2023.
  • Brook brings over two-decades experience developing and managing world-class customer success, services, support, and renewal organizations for SaaS and on-premises software companies.
  • As CCO, Brook will lead PowerSchool’s Professional Services and Customer Support teams, further aligning the organization’s strategy with the company’s business plan and overall strategic vision.
  • Chief Customer Officer at Spigit, where he led as the first CCO, guiding the company through the sale of the Mindjet business, the acquisition of Kindling, and ultimately the successful acquisition of Spigit to Planview.

Bombardier Inaugurates Expanded London Biggin Hill Service Centre, the Largest Business Jet Maintenance Repair and Overhaul (MRO) Facility in the UK

Retrieved on: 
Wednesday, November 30, 2022

With its new, sought-after service capabilities and additional hangar space, Bombardiers gleaming service centre the largest business jet MRO facility in the UK is the perfect oasis for customers of the OEMs growing fleet of business jets.

Key Points: 
  • With its new, sought-after service capabilities and additional hangar space, Bombardiers gleaming service centre the largest business jet MRO facility in the UK is the perfect oasis for customers of the OEMs growing fleet of business jets.
  • Bombardiers London Biggin Hill Service Centre is the largest tenant at the London Biggin Hill Airport, providing customers with complete heavy maintenance capabilities, wheel and battery shops, a component paint shop and much more.
  • Bombardier is also pleased to announce JETEX as its preferred FBO provider at the London Biggin Hill Service Centre.
  • Bombardier, Learjet, Challenger, Global, Global 7500 and Global 8000 are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.

Bombardier Inaugurates State-of-the-Art Miami Service Centre, Quadrupling Current Hangar Space in Florida, Enhances Services Footprint

Retrieved on: 
Monday, October 31, 2022

The expanded hangar at the service centre is also capable of holding an impressive 18 of Bombardiers Global 7500 aircraft under one roof.

Key Points: 
  • The expanded hangar at the service centre is also capable of holding an impressive 18 of Bombardiers Global 7500 aircraft under one roof.
  • Bombardier is also currently hiring additional maintenance technicians both in Florida and across its entire service network to support its recent expansions.
  • This new service facility also aptly illustrates Bombardiers comprehensive global customer service commitment to provide the best customer service experience in business aviation today.
  • Bombardier, Learjet, Challenger, Global and Global 7500 are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.

Bombardier to Inaugurate State-of-the-Art Miami-Opa Locka Service Centre on Oct. 31, Latest Jewel in Worldwide Services and Support Expansion

Retrieved on: 
Tuesday, October 18, 2022

The Miami Opa-Locka Service Centre brings essential, specialized services for our customers, enabling us to continue to deliver the service excellence they have come to expect from Bombardier, said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier.

Key Points: 
  • The Miami Opa-Locka Service Centre brings essential, specialized services for our customers, enabling us to continue to deliver the service excellence they have come to expect from Bombardier, said Jean-Christophe Gallagher, Executive Vice President, Services and Support, and Corporate Strategy, Bombardier.
  • Bombardier is also currently hiring additional maintenance technicians across its entire service network to support its recent expansions.
  • The new Miami-Opa Locka Service Centre aptly illustrates Bombardiers comprehensive global customer service commitment to provide the best customer service experience in business aviation today.
  • Bombardier, Learjet, Challenger, Global and Global 8000 are registered or unregistered trademarks of Bombardier Inc. or its subsidiaries.

Bombardier Covers the Totality of its Flight Operations with SAF through a Landmark Agreement with Signature Aviation

Retrieved on: 
Monday, October 17, 2022

ORLANDO, Fla., Oct. 17, 2022 (GLOBE NEWSWIRE) -- Bombardier and Signature Aviation announced today they have reached a multi-year agreement for the purchase of sustainable aviation fuel (SAF) quantities, utilizing the Book and Claim system, covering all of Bombardiers flight operations starting in January 2023.

Key Points: 
  • ORLANDO, Fla., Oct. 17, 2022 (GLOBE NEWSWIRE) -- Bombardier and Signature Aviation announced today they have reached a multi-year agreement for the purchase of sustainable aviation fuel (SAF) quantities, utilizing the Book and Claim system, covering all of Bombardiers flight operations starting in January 2023.
  • More of our customers are using SAF and so must Bombardier we must all share in the responsibility for a sustainable future.
  • Signature Renews Book & Claim program is business aviations most pragmatic approach to making the lowest overall carbon intensity SAF quickly and easily accessible, explained Tony Lefebvre, Chief Executive Officer for Signature Aviation.
  • Signature Aviation is one of the worlds preeminent global aviation companies offering exceptional experiences and essential support services to business and private aviation customers.

Bombardier Expands Worldwide Footprint with Grand Opening of New Service Centre in Australia

Retrieved on: 
Wednesday, September 28, 2022

Melbourne Service Centre will provide quick and efficient maintenance, repair, and overhaul (MRO) capabilities for all Bombardier business aircraft, including a parts depot and back shop capabilities

Key Points: 
  • Melbourne Service Centre will provide quick and efficient maintenance, repair, and overhaul (MRO) capabilities for all Bombardier business aircraft, including a parts depot and back shop capabilities
    An important market for Bombardier, Australia is also part of a comprehensive worldwide aftermarket network expansion
    MELBOURNE, Australia, Sept. 27, 2022 (GLOBE NEWSWIRE) -- Bombardier today announced the grand opening of its new Melbourne Service Centre at Essendon Fields Airport in Melbourne, Australia.
  • Earlier this year, Bombardier enhanced its customer service footprint in Asia-Pacific with the opening of the new Singapore Service Centre.
  • Bombardier will soon celebrate the opening of its enhanced London Biggin Hill Service Centre in the UK, and later this year, will gather to highlight the opening of its new, state-of-the-art Service Centre at Miami-Opa Locka Executive Airport.
  • The new Melbourne Service Centre also aptly illustrates Bombardiers comprehensive global customer service commitment to provide the best customer service experience in business aviation today.

HEIDENHAIN CORPORATION Launches New Website

Retrieved on: 
Thursday, September 8, 2022

Schaumburg, IL, Sept. 08, 2022 (GLOBE NEWSWIRE) -- As part of the exciting new developments in the motion control industry, HEIDENHAIN CORPORATION has recently gone live with a new North American website to assist visitors in finding what they need faster and easier than ever before.

Key Points: 
  • Schaumburg, IL, Sept. 08, 2022 (GLOBE NEWSWIRE) -- As part of the exciting new developments in the motion control industry, HEIDENHAIN CORPORATION has recently gone live with a new North American website to assist visitors in finding what they need faster and easier than ever before.
  • After long stretches in R&D, HEIDENHAIN has unveiled the completely redesigned website that includes new layouts, design and vastly expanded content.
  • This new portal brings a unified voice to the HEIDENHAIN brand worldwide.
  • Industries and Applications: [ Link ] The products of HEIDENHAIN and its brands AMO, ETEL, IMT, LTN, NUMERIK JENA, RENCO and RSF are used in a vast variety of industries.

Insider positioned as a LEADER in the 2022 Gartner® Magic Quadrant™ for Personalization Engines and scored the highest for Marketing Use Case in the Critical Capabilities report

Retrieved on: 
Tuesday, July 26, 2022

LONDON, July 26, 2022 /PRNewswire/ -- Insider — one platform for individualized, cross-channel customer experiences, today announced it has been named as a Leader in the 2022 Gartner Magic Quadrant for Personalization Engines for the second year in a row. The report is an evaluation of 13 personalization solution providers on two parameters - 'Ability to Execute', and 'Completeness of Vision'

Key Points: 
  • LONDON, July 26, 2022 /PRNewswire/ -- Insider one platform for individualized, cross-channel customer experiences, today announced it has been named as a Leader in the 2022 Gartner Magic Quadrant for Personalization Engines for the second year in a row.
  • The report is an evaluation of 13 personalization solution providers on two parameters - 'Ability to Execute', and 'Completeness of Vision'
    Insider received the highest scores for Marketing (4.1/5.0), and Services and Support (4.16/5.0) Use Cases in the 2022 Critical Capabilities for Personalization Engines.
  • What Insider believes are its core capabilities in Personalization that enable it to deliver market-leading results?
  • The company has been named #1 Leader on G2's Mobile Marketing Software and Personalization Grids with a 4.7/5 rating for 20 consecutive quarters.