Staffing Firms That Adopted Automation and AI Were More Likely to Grow in 2023
In 2023, the number of staffing firms reporting revenue growth declined for the first time in three years.
- In 2023, the number of staffing firms reporting revenue growth declined for the first time in three years.
- Across the global recruitment landscape, 55% of firms began experimenting with AI in 2023.
- While the adoption of AI is still in its earliest stages, those firms experimenting with AI were 31% more likely to see revenue gains than firms that have not begun experimenting with AI.
- High-performing firms had higher adoption rates of AI tools overall, suggesting their early adoption of AI further enhanced their productivity and profitability.