Smart Communications Named a Leader in 2024 SPARK Matrix™ for Customer Communication Management by Quadrant Knowledge Solutions
LONDON and NEW YORK, Feb. 28, 2024 (GLOBE NEWSWIRE) -- Smart Communications™ , a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix™ for Customer Communication Management (CCM.)
- LONDON and NEW YORK, Feb. 28, 2024 (GLOBE NEWSWIRE) -- Smart Communications™ , a leading technology company focused on helping businesses engage in more meaningful customer conversations, today announced it was recognized as a technology leader by analyst firm, Quadrant Knowledge Solutions in its new report, SPARK Matrix™ for Customer Communication Management (CCM.)
- Implementing a CCM platform offers significant business benefits by optimizing operational workflows and delivering a more tailored customer experience.
- According to Saurabh Raj, analyst at Quadrant Knowledge Solutions, “Smart Communications is a global leader in cloud-enabled customer engagement solutions, revolutionizing how businesses interact with their customers.
- Strategic partnerships and expansive marketplace accelerators extend connectivity with third-party systems, enhancing communication strategies and elevating customer experiences.