Priority Dispatch® Will Now Enable all Comm Centers with Video to ProQA®, powered by Carbyne
NEW YORK, March 2, 2023 /PRNewswire/ -- Carbyne, the leading provider of cloud-native emergency contact center solutions, and Priority Dispatch®, makers of top-selling emergency call taking technologies, announced that the two companies have partnered to expand access to Video to ProQA®, powered by Carbyne for emergency 9-1-1 call centers. For the first time, video calls will be standardized into the emergency response protocols of the International Academies of Emergency DispatchTM (IAEDTM), available through Priority Dispatch's ProQA platform, and will be available in the spring of 2023.
- Used by more than 4,000 emergency call centers, Priority Dispatch's ProQA platform will now have enhanced life-saving capabilities.
- "Priority Dispatch shares our commitment to modernizing the emergency response industry," said Amir Elichai, CEO, and co-founder of Carbyne.
- Adding Video to ProQA, powered by Carbyne, is a major step forward for the industry and the safety of people across the country.
- Carbyne Video (EcaaS) is now available to be deployed by all public safety companies, allowing the quick adoption of maximum video capabilities.