Collaborative product development

IR Streamlines Alerts Management with ServiceNow Integration

Retrieved on: 
Wednesday, May 31, 2023

SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow, a leading digital workflow platform to provide real-time visibility into incident resolution.

Key Points: 
  • SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow, a leading digital workflow platform to provide real-time visibility into incident resolution.
  • The complete streamlining with ServiceNow allows automatic updates for incidents without having to switch back and forth between the systems.
  • The key features of the integration include centralized incident management and real-time alert notifications.
  • "The integration of IR Collaborate and ServiceNow, simplifies and accelerates alert management.

Eptura Wins Collaboration & Productivity APPEALIE Award for Second Consecutive Year

Retrieved on: 
Tuesday, May 9, 2023

The Eptura platform gives organizations the ability to combine their workplace and asset-related activities into a single, user-friendly experience.

Key Points: 
  • The Eptura platform gives organizations the ability to combine their workplace and asset-related activities into a single, user-friendly experience.
  • "We are honored to be recognized as a winner in this year’s APPEALIE Awards program in the Collaboration & Productivity category,” said Meg Swanson, Chief Marketing Officer of Eptura.
  • News of the award win follows several recent announcements from Eptura, including:
    The launch of its unified worktech platform , consisting of Eptura Asset and Eptura Workplace.
  • Receiving two 2022 APPEALIE SaaS Awards in November for Eptura’s workplace scheduling product, Condeco, in the Collaboration + Productivity and HR + Learning categories.

IR Collaborate Supports Ribbon Core Session Border Controllers

Retrieved on: 
Wednesday, March 22, 2023

SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.

Key Points: 
  • SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.
  • This enhancement is delivered as part of the IR Collaborate cloud and hybrid solution.
  • The enhancements include an additional set of dashboards and a new user interface for SBC monitoring, supporting AudioCodes and Ribbon Core.
  • With added support for Ribbon Core SBCs, we can facilitate more interoperability, control, and monitoring of these ecosystems," said Jason Andrews, Head of Collaborate Products, IR.

IR Collaborate Supports Ribbon Core Session Border Controllers

Retrieved on: 
Wednesday, March 22, 2023

SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.

Key Points: 
  • SYDNEY, March 22, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, has announced enhanced support for Ribbon Core Session Border Controllers (SBCs) when used in Microsoft Teams direct routing.
  • This enhancement is delivered as part of the IR Collaborate cloud and hybrid solution.
  • The enhancements include an additional set of dashboards and a new user interface for SBC monitoring, supporting AudioCodes and Ribbon Core.
  • With added support for Ribbon Core SBCs, we can facilitate more interoperability, control, and monitoring of these ecosystems," said Jason Andrews, Head of Collaborate Products, IR.

Eptura’s Workplace Scheduling Software Wins Two APPEALIE Awards for Return to Office Solutions

Retrieved on: 
Wednesday, November 16, 2022

Eptura , the leading worktech software solution, announced today that Condeco , its workplace scheduling product, has been recognized with two 2022 APPEALIE SaaS Awards in the Collaboration + Productivity and HR + Learning categories.

Key Points: 
  • Eptura , the leading worktech software solution, announced today that Condeco , its workplace scheduling product, has been recognized with two 2022 APPEALIE SaaS Awards in the Collaboration + Productivity and HR + Learning categories.
  • View the full release here: https://www.businesswire.com/news/home/20221116005234/en/
    Condeco receives two APPEALIE SaaS Awards.
  • Receiving two Overall SaaS Awards speaks to Epturas commitment to providing software that gives employers the resources they need to make educated decisions regarding workspaces while ensuring employees' return to office transition is seamless.
  • It is an honor to receive this recognition from the 2022 APPEALIE SaaS Awards, said Brandon Holden, Chief Executive Officer of Eptura.

Workato Named a Winner of the 2022 APPAELIE SaaS Awards

Retrieved on: 
Tuesday, October 25, 2022

Workato , the leading enterprise automation platform, announced today it was an overall winner in the Collaboration & Productivity category at the 2022 APPEALIE SaaS Awards .

Key Points: 
  • Workato , the leading enterprise automation platform, announced today it was an overall winner in the Collaboration & Productivity category at the 2022 APPEALIE SaaS Awards .
  • APPEALIE SaaS Award winners were selected using Net Promoter Scores (NPS), UI/UX, recent product improvements, 3rd party analyst research, amongst other criteria.
  • Being honored with an APPEALIE, a highly selective and customer-oriented award, is truly an honor for everyone here at Workato.
  • Workato is emerging as a market leader in enterprise automation as the only low-code, no-code platform that reduces fragmentation company-wide.

ServiceMax Wins 2022 APPEALIE SaaS Award for Customer Success

Retrieved on: 
Tuesday, October 25, 2022

PLEASANTON, Calif., Oct. 25, 2022 /PRNewswire/ -- ServiceMax, a leader in asset-centric field service management software, announced today that it has been selected as the Overall SaaS Award winner in the Collaboration & Productivity category of the 2022 APPEALIE SaaS Awards. 

Key Points: 
  • PLEASANTON, Calif., Oct.25, 2022 /PRNewswire/ -- ServiceMax , a leader in asset-centric field service management software, announced today that it has been selected as the Overall SaaS Award winner in the Collaboration & Productivity category of the 2022 APPEALIE SaaS Awards.
  • Customer feedback, among other things - the winners are selected based on customer feedback and data, including Net Promoter Scores (NPS) significantly above SaaS benchmarks.
  • TheCustomer Success Awardwinners are selected based on the best customer success stories and outcomes.
  • The 2022 APPEALIE award is the latest award generated by ServiceMax innovation in field service management, and underscores the company's momentum in achieving business success and industry leadership recognition.

Liquid-Markets Announces a Range of Intel FPGA-based Products for Financial Services and Beyond

Retrieved on: 
Monday, October 17, 2022

While Intel and LMS will initially focus on the financial services industry, both companies believe the products, including the initial Collaboration Products berNIC and Naros.TaSR, have application to a wide variety of end-user requirements across multiple industries.

Key Points: 
  • While Intel and LMS will initially focus on the financial services industry, both companies believe the products, including the initial Collaboration Products berNIC and Naros.TaSR, have application to a wide variety of end-user requirements across multiple industries.
  • No commercially available Ethernet adapter/network stack solution provides similar performance at any throughput rate or for any payload size.
  • Products in the berNIC family support configurable on-board memory, substantial port density, and PCIe Gen 3, 4, and 5.
  • Intel, the Intel logo, and other Intel marks are trademarks of Intel Corporation or its subsidiaries.

IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks

Retrieved on: 
Wednesday, May 11, 2022

SYDNEY, May 11, 2022 /PRNewswire/ --IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems,today announced an enhancement to the Collaborate solution for Microsoft Teams.

Key Points: 
  • SYDNEY, May 11, 2022 /PRNewswire/ --IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems,today announced an enhancement to the Collaborate solution for Microsoft Teams.
  • This includes an extension of monitoring SBCs for audio calls on carrier networks connected to Microsoft Teams Direct Routing.
  • It enables businesses to connect their existing carrier networks to Microsoft Teams and make and receive external phone calls without a calling plan.
  • "IR Collaborate now provides visibility to the carrier network in near real-time while fully supporting multi-tenanted SBCs connected to Microsoft Teams Direct Routing.

IR Collaborate Extends Microsoft Teams User Experience Management to Carrier Networks

Retrieved on: 
Wednesday, May 11, 2022

SYDNEY, May 10, 2022 /PRNewswire/ --IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems,today announced an enhancement to the Collaborate solution for Microsoft Teams.

Key Points: 
  • SYDNEY, May 10, 2022 /PRNewswire/ --IR (ASX:IRI) a leading global provider of performance management and analytics for unified communication and collaboration, IT infrastructure, and payment ecosystems,today announced an enhancement to the Collaborate solution for Microsoft Teams.
  • This includes an extension of monitoring SBCs for audio calls on carrier networks connected to Microsoft Teams Direct Routing.
  • It enables businesses to connect their existing carrier networks to Microsoft Teams and make and receive external phone calls without a calling plan.
  • "IR Collaborate now provides visibility to the carrier network in near real-time while fully supporting multi-tenanted SBCs connected to Microsoft Teams Direct Routing.