IR Streamlines Alerts Management with ServiceNow Integration
SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow, a leading digital workflow platform to provide real-time visibility into incident resolution.
- SYDNEY, May 31, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading provider of global performance management and analytics for Unified Communications and Collaboration (UC&C), has enabled two-way integration with ServiceNow, a leading digital workflow platform to provide real-time visibility into incident resolution.
- The complete streamlining with ServiceNow allows automatic updates for incidents without having to switch back and forth between the systems.
- The key features of the integration include centralized incident management and real-time alert notifications.
- "The integration of IR Collaborate and ServiceNow, simplifies and accelerates alert management.