Open Platform

Verint AI-Powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards

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Tuesday, April 9, 2024

Data Management, Apps, Applications, Technology, Artificial Intelligence, Software, Open Platform, Automation, IVA, Verint Systems, Customer engagement, CX, Open platform, VRNT, Ecosystem, Artificial intelligence

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the 2024 CX Awards .

Key Points:

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the 2024 CX Awards .
Verint Intelligent Virtual Assistant (IVA) was also recognized with a "highly commended" distinction in the "Best Conversational Intelligence Solution" category.
An integral component of the Verint Open Platform, Verint IVA, was also awarded the “highly commended” designation in the “Best Conversational Intelligence Solution” category.
Powered by the Verint Data Hub and Verint Da Vinci AI, Verint IVA transcends basic Q&A interactions to deliver actionable responses across multiple channels.

FANHUA Reports Fourth Quarter and Fiscal Year 2023 Unaudited Financial Results

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Wednesday, March 20, 2024

Operating margin was 2.7% for the fourth quarter of 2023, compared to 11.1% for the corresponding period in 2022.

Key Points:

Operating margin was 2.7% for the fourth quarter of 2023, compared to 11.1% for the corresponding period in 2022.
Net margin was -4.5% for the fourth quarter of 2023, as compared to 9.2% for the corresponding period in 2022.
Adjusted EBITDA margin3 was 6.7% for the fourth quarter of 2023, as compared to 10.0% for the corresponding period in 2022.
The Company will host a conference call to discuss its fourth quarter and fiscal year 2023 financial results as per the following details.

Verint Open Platform Expands Integration with Webex by Cisco

Retrieved on:

Wednesday, April 3, 2024

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data hub into the Webex App Hub for Webex Contact Center.

Key Points:

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data hub into the Webex App Hub for Webex Contact Center.
Verint Open Platform is built around a unified data hub, which collects all of a brand’s behavioral data in a single repository to maximize the business value hidden in their behavioral data.
Verint Open Platform delivers the flexibility that drives ROI and future proofs technology investments.
Our open platform built with artificial intelligence and data at the core is now interoperable and compatible with Webex,” says Verint’s John Bourne, senior vice president, global channels and alliances.

Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence

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Monday, March 25, 2024

Now available to Talkdesk customers through Talkdesk CX Cloud™, the best-of-breed WFM is powered by the Verint Open Platform , uniquely designed with data and artificial intelligence (AI) at its core to increase customer experience (CX) automation.

Key Points:

Now available to Talkdesk customers through Talkdesk CX Cloud™, the best-of-breed WFM is powered by the Verint Open Platform , uniquely designed with data and artificial intelligence (AI) at its core to increase customer experience (CX) automation.
Verint WFM for Talkdesk automates the sharing of interaction and administrative data so large contact center organizations can drive operational efficiencies, reduce costs, and improve agent experiences.
Talkdesk customers will benefit from the deepening alignment across go-to-market teams, with plans for customer support by Talkdesk teams for Verint WFM.
Contact centers globally can now improve workforce efficiency and effectiveness, powered by Verint’s open platform, data, and AI to elevate customer experience and agent experience while reducing operational costs.”

Verint TimeFlex Bot Leverages AI to Revolutionize Contact Center Agent Scheduling

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Tuesday, March 19, 2024

Data Management, Technology, Apps, Applications, Artificial Intelligence, Software, Open Platform, ROI, Forecasting, EX, Customer engagement, Artificial intelligence, AI, WFM, VRNT, Multimedia, Airline

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact center, dramatically elevating employee experience (EX) and reducing manual effort for scheduling changes by supervisors.

Key Points:

Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact center, dramatically elevating employee experience (EX) and reducing manual effort for scheduling changes by supervisors.
View the full release here: https://www.businesswire.com/news/home/20240319734177/en/
Verint TimeFlex Bot Leverages AI to Revolutionize Contact Center Agent Scheduling.
(Photo: Business Wire)
The Verint TimeFlex Bot is one of many Verint bots powered by sophisticated artificial intelligence (AI) models now available on the Verint Open Platform.
“Early adopters of the Verint TimeFlex Bot saw an average of 10 shift schedule changes per month for every agent,” Singer continued.

Plus and Scania, MAN, and Navistar Partner to Accelerate Global Commercial Deployment of Level 4 Autonomous Trucks

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Tuesday, March 12, 2024

Plus, a global provider of autonomous driving software solutions, announced today a long-term partnership with Scania, MAN and Navistar of the TRATON GROUP for the global commercial deployment of Level 4 autonomous trucks.

Key Points:

Plus, a global provider of autonomous driving software solutions, announced today a long-term partnership with Scania, MAN and Navistar of the TRATON GROUP for the global commercial deployment of Level 4 autonomous trucks.
The companies will create a Level 4 commercial autonomous transport solution using Scania, MAN, and Navistar autonomous ready base vehicles and Plus’s autonomous driving software in hub-to-hub operations.
The companies will pilot commercial operations with fleets in 2024, then start series production and global commercial deployment at scale.
Through its partnerships with world-class fleets, Tier-1 automotive suppliers, vehicle manufacturers, and infrastructure providers, Plus is validating and refining SuperDrive™ for integration into vehicles at the factory level and global commercial deployment.

Plus Recognized by Forbes as One of America’s Best Startup Employers in 2024

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Wednesday, March 6, 2024

Forbes announced the results of its annual America’s Best Startup Employers in 2024, with Plus being named to the list for a second year in the row.

Key Points:

Forbes announced the results of its annual America’s Best Startup Employers in 2024, with Plus being named to the list for a second year in the row.
View the full release here: https://www.businesswire.com/news/home/20240306386862/en/
Plus Recognized by Forbes as One of America’s Best Startup Employers 2023-2024.
Plus has made remarkable strides in advancing the commercialization of its autonomous driving solutions.
In partnership with market research company Statista, the Forbes Best Startup Employers list was compiled by considering companies headquartered in the U.S., founded between the years 2014 and 2021, and employing at least 50 workers.

Isuzu and TIER IV Form Capital and Business Alliance

Retrieved on:

Wednesday, March 6, 2024

Open Platform, Digital transformation, Vehicular automation, DX, Research, Digital, Carbon, NEDO, Isuzu, New energy, TIER, Software, Partnership

TOKYO, March 5, 2024 /PRNewswire/ -- Isuzu Motors Limited (headquartered in Yokohama, Kanagawa, Japan; President and COO: Shinsuke Minami; hereinafter Isuzu) and TIER IV, Inc. (headquartered in Nagoya, Aichi, Japan; Founder, CEO and CTO: Shinpei Kato; hereinafter TIER IV) have agreed to form a capital and business alliance for the development of autonomous driving systems for route buses. In this tie-up, Isuzu will invest six billion yen (approximately 40 million US dollars) in TIER IV.

Key Points:

TOKYO, March 5, 2024 /PRNewswire/ -- Isuzu Motors Limited (headquartered in Yokohama, Kanagawa, Japan; President and COO: Shinsuke Minami; hereinafter Isuzu) and TIER IV, Inc. (headquartered in Nagoya, Aichi, Japan; Founder, CEO and CTO: Shinpei Kato; hereinafter TIER IV) have agreed to form a capital and business alliance for the development of autonomous driving systems for route buses.
In this tie-up, Isuzu will invest six billion yen (approximately 40 million US dollars) in TIER IV.
Isuzu and TIER IV have reached an agreement to develop autonomous driving systems and expand business initiatives in the route bus sector.
Through this partnership, Isuzu and TIER IV are committed to leading innovation in the autonomous driving segment, bringing a broad range of benefits to society.

BRIA Raises $24M Series A to Pioneer Responsible Visual Generative AI For Enterprises

Retrieved on:

Wednesday, February 21, 2024

Open Platform, Investment, Sumitomo Corporation, Intel, API, TEL, Intel Capital, Generative, Getty Images, SDK, Head, Privacy, Publicis, Conceptual model, 3D printing

TEL AVIV, Israel, Feb. 21, 2024 /PRNewswire/ -- BRIA, the leading responsible visual generative AI open platform, today announced it has raised $24 million in Series A funding in a round jointly led by GFT Ventures, Intel Capital, and Entrée Capital with additional investors including, Publicis Groupe, Getty Images, Samsung Next, IN venture (Sumitomo Corporation, Japan), Atinum Investment (South Korea), Z Venture Capital (LY Corporation, Japan), Mirae Asset Venture Investment, J-Ventures, and others. The Series A investment will build on BRIA's success and strengthen its rich variety of generative capabilities such as text-to-video facilities, continue to enhance its open platform for developers and build its operations globally.

Key Points:

BRIA's Generative AI Open Platform empowers companies to produce visual content at scale, tailored to their brand identity or visual style.
BRIA enables companies to easily tailor their visual requirements and allows developers to seamlessly integrate generative AI capabilities into any existing product, solution, or system as a source code and pre-trained model, API, and SDK.
"We are completely behind BRIA's mission to redefine visual generative AI, focusing on a transparent, responsible, and secure process for developing content while providing enterprises with a stronger value proposition in this field.
BRIA's approach is focused on building predictable, accurate, safe, and responsible visual generative AI, while simultaneously ensuring the ability to generate tailored unrivaled, high-quality visuals.

Plus Launches Open Platform for Autonomy to Scale Deployment of All Levels of Autonomous Driving Technology

Retrieved on:

Tuesday, February 13, 2024

Data Management, Automotive, General Automotive, Technology, Autonomous Driving, Vehicles, Software, Open Platform, Automation, Level 4, Plus, Original equipment manufacturer, Brain, OEM, Multimedia, OPA, Open platform, Transport

Plus unveiled today the Open Platform for Autonomy (OPA), an innovative open and modular software platform powered by the latest AI models.

Key Points:

Plus unveiled today the Open Platform for Autonomy (OPA), an innovative open and modular software platform powered by the latest AI models.
OPA supports all levels of autonomy, adapts to specific customer needs and is optimized for cost-to-performance ratio.
OPA is a unique approach in the autonomous vehicle industry for enabling autonomous driving capabilities on customizable configurations across different sensors, processors, vehicle platforms and powertrains.
OPA supports use cases across all levels of autonomy by using the foundational Level 4 autonomous driving software as its common base.