‘All AI is Not Created Equal:’ Empathetic AI Simplifies the Employee Benefits Experience and Delivers Impactful Results for Businessolver Clients and Business Growth
Businessolver introduced the following AI products and services in 2023:
- Businessolver introduced the following AI products and services in 2023:
Virtual assistant enhancements: Businessolver was the first benefits administration platform to successfully integrate Microsoft Azure's Open AI into its proprietary AI models. - Auto-transcription and call summarization for employee services: Businessolver delivered key automation into the Businessolver call center.
- Now, employee advocates can focus solely on the employee experience rather than documenting case notes.
- In its 25th year of business, Businessolver remained focused on transforming the benefits experience for its clients and employees, which together total more than 18 million lives.