Telephone Consumer Protection Act of 1991

Court to notify persons who received on their cellular telephone a prerecorded or artificial voice call promoting PillPack's services as part of the PillPack Performance Media campaign between March 13, 2018, and June 16, 2019, and transferred to a PillPa

Retrieved on: 
Saturday, September 16, 2023

The TCPA authorizes persons who prove they received calls that violate the statute to recover money and a court order to stop the calls.

Key Points: 
  • The TCPA authorizes persons who prove they received calls that violate the statute to recover money and a court order to stop the calls.
  • PillPack denies that it did anything wrong and denies that it is liable for the alleged calls at issue in this lawsuit.
  • Class members have the right to exclude themselves if for any reason they do not wish to be part of the class.
  • Class Members should not call PillPack personnel, its counsel, or any PillPack agent about this case.

Greenberg Traurig's Tonya M. Esposito to Speak at ACC Foundation's Global Women in Law & Leadership Symposium at the United Nations

Retrieved on: 
Tuesday, June 20, 2023

WASHINGTON, June 20, 2023 /PRNewswire-PRWeb/ -- Tonya M. Esposito, a Litigation Practice Shareholder in the Washington, D.C. office of global law firm Greenberg Traurig, LLP, will speak at the Association of Corporate Counsel Foundation's Global Women in Law & Leadership Symposium and Honors Dinner June 21, at the United Nation's Delegates Dining Room, in New York City. Esposito will speak on the panel "The Global Rise of Women in the Workplace". The symposium will include networking opportunities and programing focused on exploring trends and empowering women leaders. The dinner will feature distinguished honorees who have made significant contributions to the legal profession, excel as leaders, and have been instrumental in advancing opportunities for women around the world. These include New York Stock Exchange Chair Sharon Bowen; Bill & Melinda Gates Foundation Senior Advisor and former CLO & COO Connie Collingsworth; and Lawyer Mia Yamamoto. Learn more here: https://web.cvent.com/event/0ea7ccd2-4fe8-48ff-aae4-26cf695626a6/summary

Key Points: 
  • Tonya M. Esposito, a Litigation Practice Shareholder in the Washington, D.C. office of global law firm Greenberg Traurig, LLP, will speak at the Association of Corporate Counsel Foundation's Global Women in Law & Leadership Symposium and Honors Dinner June 21, at the United Nation's Delegates Dining Room, in New York City.
  • WASHINGTON, June 20, 2023 /PRNewswire-PRWeb/ -- Tonya M. Esposito , a Litigation Practice Shareholder in the Washington, D.C. office of global law firm Greenberg Traurig, LLP , will speak at the Association of Corporate Counsel Foundation's Global Women in Law & Leadership Symposium and Honors Dinner June 21, at the United Nation's Delegates Dining Room, in New York City.
  • Esposito will speak on the panel "The Global Rise of Women in the Workplace".
  • The symposium will include networking opportunities and programing focused on exploring trends and empowering women leaders.

TCN Enhances SMS Consent Tracking Feature for its Advanced Contact Center Platform, TCN Operator

Retrieved on: 
Tuesday, May 30, 2023

ST. GEORGE, Utah, May 30, 2023 /PRNewswire-PRWeb/ -- TCN, Inc., a global provider of a comprehensive cloud-based call center platform for enterprises, contact centers, BPOs and collection agencies, today announced SMS Consent Tracking feature enhancements to its flagship platform, TCN Operator, to help call centers successfully and compliantly communicate with consumers. Offered as a part of the platform's Natural Language Compliance (NLC) tool, the SMS Consent Tracking feature enables call centers to easily manage consumer consent and stay compliant by tracking and recording individual and channel-specific consent for every contact.

Key Points: 
  • Offered as a part of the platform's Natural Language Compliance (NLC) tool, the SMS Consent Tracking feature enables call centers to easily manage consumer consent and stay compliant by tracking and recording individual and channel-specific consent for every contact.
  • The Consent Tracking features involve Consent Profiles, which is integrated within TCN Operator's NLC tool.
  • During the virtual event, attendees will learn about carrier partnerships, consent tracking and the value of SMS communications in the call center industry.
  • The webinar will also include presentations from industry experts and demonstrations of TCN's SMS communication features within the TCN Operator platform.

LiveVox Partners with CGI to Transform Agent Productivity and Optimize Customer Experience

Retrieved on: 
Monday, March 27, 2023

LiveVox (NASDAQ: LVOX), today announced a partnership with CGI to integrate LiveVox’s contact center platform within CGI’s CACS X for collections.

Key Points: 
  • LiveVox (NASDAQ: LVOX), today announced a partnership with CGI to integrate LiveVox’s contact center platform within CGI’s CACS X for collections.
  • Improve agent efficiency and productivity through 100% data integration in and out of LiveVox Agent Workflows – offering users the ability to access and understand CACS X data.
  • “As a leading provider of debt management software, CGI was a natural integration partner for LiveVox,” said John DiLullo, CEO, LiveVox.
  • Nearly every LiveVox customer experiences a burst of productivity when deploying our omnichannel products and I am sure CGI’s will be no exception.”
    “CGI recognizes that the collections industry needs to value the importance of the customer experience.

Verisk Marketing Solutions Launches "Real-Time Decisions" Product Suite

Retrieved on: 
Tuesday, March 14, 2023

The new “Real-Time Decisions” product suite from Verisk Marketing Solutions empowers marketers to make split-second choices about how best to engage with consumers, enabling improved customer experiences and higher conversion rates.

Key Points: 
  • The new “Real-Time Decisions” product suite from Verisk Marketing Solutions empowers marketers to make split-second choices about how best to engage with consumers, enabling improved customer experiences and higher conversion rates.
  • “Marketers and the analytics professionals supporting them need data available in real-time to inform instantaneous decisions that optimize consumer experiences," said Eli Schwarz, Chief Strategy Officer for Verisk Marketing Solutions.
  • The features delivered through Real-Time Decisions products are powered by the unique data asset ecosystem that Verisk Marketing Solutions has built through the acquisition and integration of Jornaya and Infutor.
  • Jornaya’s proprietary network of over 55,000 comparison shopping sites combined with Infutor’s unique identity graph and people-based attributes enable Verisk Marketing Solutions to deliver the three key components of personalization – Who, What, and When – across all marketing channels.

Greenberg Traurig's Ian C. Ballon to Speak at Utah State Bar IP Summit

Retrieved on: 
Thursday, February 23, 2023

SALT LAKE CITY, Feb. 23, 2023 /PRNewswire-PRWeb/ -- Ian C. Ballon, co-chair of the Global Intellectual Property (IP) & Technology Practice of global law firm Greenberg Traurig, LLP, will present at the Utah State Bar IP Summit February 24.

Key Points: 
  • Ian C. Ballon, co-chair of the Global Intellectual Property (IP) & Technology Practice of global law firm Greenberg Traurig, LLP, will present at the Utah State Bar IP Summit February 24.
  • SALT LAKE CITY, Feb. 23, 2023 /PRNewswire-PRWeb/ -- Ian C. Ballon , co-chair of the Global Intellectual Property (IP) & Technology Practice of global law firm Greenberg Traurig, LLP , will present at the Utah State Bar IP Summit February 24.
  • He will also discuss the latest case law, trends, and litigation, and transactional strategies involving Terms of Use, mass arbitration, privacy, IP law, and more.
  • In addition to his practice, Ian authors the five-volume legal treatise, E-Commerce and Internet Law: Treatise With Forms 2d Edition (West 2008 & 2022 Cum.

Acqueon Ignites Financial Services Growth and Strong Q4 Close With Major News About FDCPA Compliance Release

Retrieved on: 
Wednesday, February 22, 2023

DALLAS, Feb. 22, 2023 /PRNewswire-PRWeb/ -- Acqueon, a leading provider of omnichannel customer engagement software, today confirmed the launch of its highly anticipated Reg F compliance solution. Addressing compliance requirements of the Fair Debt Collection Practices Act (FDCPA) for Collections and Contact Center teams, the new capabilities are built into Acqueon's industry-leading Campaign Manager and add fast, measurable value to an already unrivaled contact center compliance suite used by 200+ enterprises globally. With the new Reg F compliance module, enterprises can future-proof customer engagement strategies by adjusting campaign dialing for adherence to state-specific and ever-changing requirements.

Key Points: 
  • DALLAS, Feb. 22, 2023 /PRNewswire-PRWeb/ -- Acqueon , a leading provider of omnichannel customer engagement software, today confirmed the launch of its highly anticipated Reg F compliance solution.
  • With the new Reg F compliance module, enterprises can future-proof customer engagement strategies by adjusting campaign dialing for adherence to state-specific and ever-changing requirements.
  • Built-in FDCPA compliance capabilities answer an immediate need for one of Acqueon's most prevalent and critical customer use cases: Collections Compliance.
  • Preventing high-risk and costly violations, the FDCPA module rounds out what's considered to be the most comprehensive contact center compliance solution on the market.

Leadership Council on Legal Diversity Names 3 Greenberg Traurig Attorneys Fellow, Pathfinders

Retrieved on: 
Wednesday, February 8, 2023

NEW YORK, Feb. 8, 2023 /PRNewswire-PRWeb/ -- Three attorneys at global law firm Greenberg Traurig, LLP were selected to join the Leadership Council on Legal Diversity (LCLD) as 2023 Fellow and Pathfinders. Litigation Shareholder Mian R. Wang was named an LCLD 2023 fellow, and Associates Anthony E. Guzman II (Labor & Employment) and Trudy-Anne McLeary (Corporate) were selected as 2023 LCLD Pathfinders.

Key Points: 
  • Three attorneys at global law firm Greenberg Traurig, LLP were selected to join the Leadership Council on Legal Diversity (LCLD) as 2023 Fellow and Pathfinders.
  • NEW YORK, Feb. 8, 2023 /PRNewswire-PRWeb/ -- Three attorneys at global law firm Greenberg Traurig, LLP were selected to join the Leadership Council on Legal Diversity (LCLD) as 2023 Fellow and Pathfinders.
  • The LCLD Fellows Program provides professional and personal development opportunities for diverse, talented, midcareer attorneys at LCLD member organizations.
  • Greenberg Traurig is among the organizations with a leader who shared their commitment publicly by posting their personal Leader's Pledge to LCLD.

Marcus & Zelman Brings Action Against Zillow for Online Tracking Without Consent

Retrieved on: 
Wednesday, January 11, 2023

PHILADELPHIA, Jan. 11, 2023 /PRNewswire/ -- Following an important decision from the Third Circuit Court of Appeals in Popa v. Harriet Carter Gifts, Marcus & Zelman LLC was the first of nearly 10 class action cases filed against the housing website Zillow, one of the country's most visited websites, for its use of "session replay" technology to track users behavior on its site. The cases bring claims under various state wiretapping laws, alleging Zillow systematically intercepted its website users' electronic communications without consent. In the complaint brought by Marcus & Zelman, Plaintiff Jamie Huber alleges that Zillow secretly intercepted her communications while navigating the Zillow website, including her clicks, mouse movements, keystrokes, search history and personal information she input into the website. The complaint alleges this interception was made through the use of "session replay", a technology procured by Zillow from a session replay provider who tracked Ms. Huber's user interactions, rerouted the signals to their server, and created a real-time video playback of her visits to the website, "as if someone [was] looking over her shoulder".

Key Points: 
  • The cases bring claims under various state wiretapping laws, alleging Zillow systematically intercepted its website users' electronic communications without consent .
  • In the complaint brought by Marcus & Zelman, Plaintiff Jamie Huber alleges that Zillow secretly intercepted her communications while navigating the Zillow website, including her clicks, mouse movements, keystrokes, search history and personal information she input into the website.
  • If you want to know if your digital privacy may have been invaded by the use of "session replay" online, Marcus & Zelman LLC offers a free consultation to review your experience with you.
  • An adaptive and zealous practice, Marcus & Zelman has been helping consumers for over a decade and has been recognized in their industry as leaders at the forefront of consumer protection law.

Marcus & Zelman Rebrands And Expands

Retrieved on: 
Wednesday, January 4, 2023

MIAMI, Jan. 4, 2023 /PRNewswire/ -- Marcus & Zelman LLC heads into 2023 with the official launch of its rebrand, a new and improved website, and the opening of its first Florida office in Miami.

Key Points: 
  • Marcus & Zelman LLC is sporting a new look to go with opening a new office in Miami, Florida.
  • MIAMI, Jan. 4, 2023 /PRNewswire/ -- Marcus & Zelman LLC heads into 2023 with the official launch of its rebrand, a new and improved website, and the opening of its first Florida office in Miami.
  • Since 2010, Marcus & Zelman has been steadily developing a practice with a mission to help consumers and protect consumer rights.
  • With this new office, Marcus & Zelman is equipped to assist Floridians with any consumer law claims they might encounter.