Office of Public Works

The Office of Public Works in Ireland Enhances Digital and Technology Strategy with 8x8 XCaaS

Retrieved on: 
Thursday, July 29, 2021

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that the Office of Public Works (OPW) in Ireland has implemented 8x8 XCaaS (Experience Communications as a Service), an integrated contact centre , voice , video meetings , and chat solution, to enable its digital and technology strategy.

Key Points: 
  • 8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced that the Office of Public Works (OPW) in Ireland has implemented 8x8 XCaaS (Experience Communications as a Service), an integrated contact centre , voice , video meetings , and chat solution, to enable its digital and technology strategy.
  • With 8x8 XCaaS, OPW is able to improve manageability and reliability, ensure organisational resilience, and enable an operate-from-anywhere workforce.
  • The OPW deployment of 8x8 XCaaS further demonstrates 8x8s continued growth within the Public Sector in Ireland and the UK:
    The number of UK public sector customers has nearly doubled year-over-year, ending March 31, 2021.
  • This UK public sector organization selected the 8x8 XCaaS solution to enhance the patient support and communication capabilities for more than 3,000 employees.