Salt Lake Valley Emergency Communications Center

NCT9-1-1 & RapidDeploy Share Vital Tips for Emergency Calls in Honor of National First Responders Day

Retrieved on: 
Thursday, October 26, 2023
ECC, Communication, Child, Intelligence, GPS, National First Responders Organization, Next Generation 9-1-1, Emergency, Learning, Deafness, Hard, Salt Lake Valley Emergency Communications Center, Safety, Map, Scram, Mobile phone

ARLINGTON, Texas, Oct. 26, 2023 /PRNewswire/ -- The North Central Texas Emergency Communications District (NCT9-1-1) is on a mission to improve emergency response with a dedicated program on public safety education, highlighting advancements in Next Generation 9-1-1 (NG9-1-1) solutions. This includes the continued focus of the Learn 9-1-1 application and the increasing role of modern 9-1-1 communication channels, such as live video, 2-way text, smartwatch notifications, plus more. In honor of National First Responders' Day, NCT9-1-1 and RapidDeploy, the leading cloud-native platform for public safety, are asking the public to remember essential guidelines when facing emergencies and contacting 9-1-1.

Key Points: 
  • In honor of National First Responders' Day, NCT9-1-1 and RapidDeploy, the leading cloud-native platform for public safety, are asking the public to remember essential guidelines when facing emergencies and contacting 9-1-1.
  • To support National First Responders Day, an annual celebration on October 28th, dedicated to recognizing the brave individuals, from dispatchers to telecommunicators to field responders, NCT9-1-1 and RapidDeploy have created vital tips when calling 9-1-1.
  • "Our first responders are dedicated to delivering the most effective emergency response for our communities and we want to extend our gratitude to them on National First Responders Day by sharing tips that can transform and improve incident response," said Christy Williams, Director, NCT9-1-1.
  • "National First Responders Day is the perfect moment to further educate the public on the advancements in 9-1-1, and provide guidance on best practices for placing emergency calls.

NICE Announces 2023 PSAPs’ Finest Award Winners for Achievements in Emergency Communications

Retrieved on: 
Tuesday, October 17, 2023
Data Management, Consumer Electronics, Technology, Data Analytics, Public Policy, Government, Public Safety, Mobile, Wireless, Other Communications, Other Professional Services, Business, Finance, Communications, Consulting, Banking, Professional Services, Other Technology, Telecommunications, Networks, Internet, Electronic Design Automation, Aurora, Knowledge, Communication, Effingham, Aurora, Colorado, Communications manager, PSAP, Artificial intelligence, Ecosystem, SC, GA, California Highway Patrol, Salt Lake Valley Emergency Communications Center, Winnipeg Police Service, Professional, NICE, Finest, Nursing, Wool, Management

NICE (Nasdaq: NICE) today announced the winners of its 2023 PSAPs' Finest Awards.

Key Points: 
  • NICE (Nasdaq: NICE) today announced the winners of its 2023 PSAPs' Finest Awards.
  • Now in its eighteenth year, NICE’s PSAPs’ Finest Awards recognize dedicated individuals and team standouts in public safety emergency communications.
  • Honorees are recognized for their Lifetime Achievements and for going Above & Beyond, and in the following additional categories: Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year.
  • We are pleased to offer this program to honor the every-day heroes, innovators and leaders in emergency communications.”
    The PSAPs' Finest Awards Program is made possible by emergency communications professionals who volunteer their time to judge each submitted nomination.

Ottawa Police Service Selects NICE for Next Generation 911 Digital Transformation Initiative

Retrieved on: 
Thursday, October 5, 2023
Other Professional Services, Security, Data Management, State, Local, Other Communications, Technology, Communications, Apps, Applications, Professional Services, Public Policy, Government, Artificial Intelligence, Other Technology, Telecommunications, Software, Networks, Data Analytics, Janus, Ottawa Police Service, ID, C'mon You Know, Canadian Radio-television and Telecommunications Commission, CRTC, Quality assurance, Computer-aided dispatch, Communications center, Record, CAD, Police, QA, NENA, NICE, Radio, FC Kramatorsk, Next, Salt Lake Valley Emergency Communications Center

NICE (Nasdaq: NICE) today announced that the Ottawa Police Service (Ontario, Canada) will be deploying NICE Inform Elite in preparation for the impending rollout of Next Generation 911 (NG911) services across Canada.

Key Points: 
  • NICE (Nasdaq: NICE) today announced that the Ottawa Police Service (Ontario, Canada) will be deploying NICE Inform Elite in preparation for the impending rollout of Next Generation 911 (NG911) services across Canada.
  • The NICE technology will be deployed at the Police Service’s main communication center and two additional sites.
  • We’re honored that the Police Service for the capital city of Canada has chosen us for this critical digital NG911 initiative.
  • To learn more about NICE’s digital transformation solutions for Emergency Communications Centers, visit the NICE website by clicking here or email [email protected] for more information.

Versaterm Launches Softphone Emergency Call Handling Solution For NG9-1-1 Compliance

Retrieved on: 
Thursday, September 14, 2023
Canadian Radio-television and Telecommunications Commission, Scram, Information management, Directory, Next Generation 9-1-1, IP, NENA, Police, PSAP, Emergency service, Ecosystem, CRTC, Environment, Salt Lake Valley Emergency Communications Center, Mobile phone, Versaterm

OTTAWA, Sept. 14, 2023 (GLOBE NEWSWIRE) -- Versaterm Public Safety , a global public safety solutions leader, has launched its new softphone solution for emergency call handling, Versaterm Komand911 powered by Komutel.

Key Points: 
  • OTTAWA, Sept. 14, 2023 (GLOBE NEWSWIRE) -- Versaterm Public Safety , a global public safety solutions leader, has launched its new softphone solution for emergency call handling, Versaterm Komand911 powered by Komutel.
  • The solution supports real-time text and IP call routing, empowering agencies to meet Next Generation 9-1-1 (NG9-1-1) requirements.
  • Additionally, the Komand911 solution provides existing and potential customers with a seamless transition journey for their upcoming softphone considerations.
  • The new Komand911 solution integrates seamlessly with other products in Versaterm’s public safety ecosystem, including the Versaterm CAD system , the Komlog solution for emergency call recording, the Unanswered Call Management System, and more.

RapidSOS and Emergency24 Partner to Improve Response Time and Accuracy of Dispatch Information for Commercial Fire Incidents

Retrieved on: 
Thursday, September 7, 2023
Partnership, Fire, Scram, UL, Public sector, Triage, Risk, Honeywell, Salt Lake Valley Emergency Communications Center, Instrumentation, Mobile phone, RapidSOS

With the launch of digital alerts, Emergency Communication Centers (ECCs) nationwide will receive dispatch information from monitoring centers in real-time, eliminating the need for a phone call.

Key Points: 
  • With the launch of digital alerts, Emergency Communication Centers (ECCs) nationwide will receive dispatch information from monitoring centers in real-time, eliminating the need for a phone call.
  • Combined with RapidSOS' capability to triage incidents by the criticality of a situation, emergencies that include commercial fire signals will be addressed faster.
  • Timing is of the essence in addressing these incidents," explained Edward Parkinson, president of public sector at RapidSOS.
  • "This partnership between Emergency24 and RapidSOS empowers field responders via IamResponding with the contextual data to better prepare and respond to commercial fires."

Morgan County, Alabama Selects CentralSquare Technologies to Advance Public Safety

Retrieved on: 
Wednesday, July 26, 2023
Mobile, Wireless, Technology, Law Enforcement, Emergency Services, Telecommunications, Public Policy, Government, Software, Networks, State, Local, Data Management, Public Safety, Morgan, CAD, Salt Lake Valley Emergency Communications Center, Locator, Nature, Safety, Risk management

CentralSquare Technologies , an industry leader in public sector technology, announced today that Morgan County 911 in Northern Alabama has selected CentralSquare 911 as their preferred emergency response solution.

Key Points: 
  • CentralSquare Technologies , an industry leader in public sector technology, announced today that Morgan County 911 in Northern Alabama has selected CentralSquare 911 as their preferred emergency response solution.
  • CentralSquare 911 features, including caller location query, single-click dial out, text to 911, report development and call volume tracking, will enhance Morgan County responders’ ability to reach emergencies with greater efficiency and effectiveness.
  • "Through CentralSquare, we are able to bridge the gap between our CAD and 911 systems," shared Jeanie Pharis, Director of Emergency Communications at Morgan County 911.
  • Morgan County 911 will go live with CentralSquare 911 by the end of 2023 to enhance the safety and well-being of the communities they serve.

RapidSOS and Sfara partner to offer enterprises crash detection and emergency-response for easy integration into mobile apps

Retrieved on: 
Tuesday, July 25, 2023
Insurance, Partnership, Public sector, Public, Scram, Emergency, Parkinson, RapidSOS, Salt Lake Valley Emergency Communications Center, Crash, SDK, Safety, Injury, Video game, Pharmaceutical industry, Online shopping

HOBOKEN, N.J., July 25, 2023 /PRNewswire-PRWeb/ -- Sfara works with global organizations wanting to offer smartphone-based safety features to customers or employees. RapidSOS, the intelligent safety platform, securely links life-saving data from over 500M devices, apps, and sensors directly to RapidSOS Safety Agents, 911 and first responders.

Key Points: 
  • Sfara and RapidSOS have partnered to provide Emergency Communications Centers (ECCs) vehicle crash data to aid in emergency response, while also providing a cost-effective, easily integrated solution.
  • HOBOKEN, N.J., July 25, 2023 /PRNewswire-PRWeb/ -- Sfara works with global organizations wanting to offer smartphone-based safety features to customers or employees.
  • RapidSOS, the intelligent safety platform, securely links life-saving data from over 500M devices, apps, and sensors directly to RapidSOS Safety Agents, 911 and first responders.
  • Ultimately, this enables timely decisions that can save lives," said Ed Parkinson, President of Public Sector at RapidSOS.

Durham’s Accredited 911 Center of Excellence Selects NICE Inform Elite to Improve Service for Citizens, Public Safety Partners

Retrieved on: 
Tuesday, July 18, 2023
Other Professional Services, Online Privacy, Finance, Consulting, Public Policy, Government, Professional Services, Fintech, Public Safety, Apps, Applications, Digital Cash Management, Digital Assets, Security, Data Analytics, Other Technology, Telecommunications, Audio, Video, Software, Networks, Internet, Hardware, Carriers and Services, Data Management, Consumer Electronics, Technology, Business, Other Policy Issues, ECC, PSAP, Law enforcement, CAD, Research, Part, Emergency control centre, EMS, Salt Lake Valley Emergency Communications Center, QA, ACE, Radio, DECC, SMS, NICE, Pharmaceutical industry, Mobile phone

Randy Beeman, Director, Durham Emergency Communications Center, said, “When it comes to understanding how our PSAP is performing, there is only one truth in the room.

Key Points: 
  • Randy Beeman, Director, Durham Emergency Communications Center, said, “When it comes to understanding how our PSAP is performing, there is only one truth in the room.
  • With NICE Inform Elite, we will be able to capture all our incident information – 911 calls, SMS texts, radio communications, computer aided dispatch (CAD) data, telecommunicator screens – in one place.
  • The DECC is a tri-certified (EMS, fire and police dispatch) IAED™ Accredited Center of Excellence (ACE).
  • Center leaders will also benefit from performance dashboards which display dozens of real-time metrics, for insight into overall 911 center and individual telecommunicator performance.

Massachusetts State 911 Department - Partnerships that Facilitate Growth

Retrieved on: 
Wednesday, June 21, 2023
Partnership, Nextgen, Disability, Telephone, Location, PSAP, Mobile, Growth, Commonwealth, Salt Lake Valley Emergency Communications Center, Information technology

The Massachusetts State 911 Department provides for an efficient and reliable 9-1-1 system for all residents and visitors of the Commonwealth of Massachusetts.

Key Points: 
  • The Massachusetts State 911 Department provides for an efficient and reliable 9-1-1 system for all residents and visitors of the Commonwealth of Massachusetts.
  • The Massachusetts State 911 Department also provides specialized telephone equipment for people with disabilities and makes available funding to communities in support of their local 9-1-1 call centers.
  • As observed by Norm Fournier, Massachusetts State 911 Department Deputy Executive Director, "We partnered with Equature for over a decade now.
  • Equature has quality people who deliver great service and can meet the high standards of the Massachusetts State 911 Department."

Prepared Partners with NextNav to Bring Vertical Location Intelligence to Emergency Communication Centers

Retrieved on: 
Wednesday, March 15, 2023
Multimedia, City, Public security, Salt Lake Valley Emergency Communications Center, HAT, Visual acuity, Environment, Scram, Intelligence, NextNav, Entrepreneurship, Mobile phone

SUNNYVALE, Calif., March 15, 2023 /PRNewswire/ -- Prepared, the leader in mission-critical emergency multimedia services, has selected NextNav Pinnacle to power its z-axis location ecosystem and ensure that callers and responders have the most accurate data and visualization tools available in the industry.

Key Points: 
  • Through a simple integration of NextNav's z-axis services, Prepared will bring to its clients a heightened level of intelligence, combining vertical location data and video to amplify on-scene awareness with actionable Height Above Terrain (HAT) data and visualization tools.
  • We are proud to be working with NextNav, the industry leader in vertical location services, and are excited to begin the journey with our agency partners by adding this new service."
  • The NextNav Pinnacle network delivers precise vertical location in 4,400 cities and towns – capturing 90% of buildings greater than three stories – in the United States.
  • NextNav Pinnacle powers applications across the public safety community to support stronger situational awareness for first responders.