Wilson v Southwest Airlines Co

SOUTHWEST AIRLINES RECOGNIZED ON FORBES' 2023 CUSTOMER EXPERIENCE ALL-STARS LIST

Retrieved on: 
Wednesday, November 8, 2023

DALLAS, Nov. 8, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) celebrates its recognition on the first-ever Forbes' 2023 Customer Experience All-Stars list .

Key Points: 
  • DALLAS, Nov. 8, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) celebrates its recognition on the first-ever Forbes' 2023 Customer Experience All-Stars list .
  • "Southwest is committed to delivering a travel experience that aligns with our brand and meets the evolving expectations of our Customers," said Tony Roach , Senior Vice President Marketing and Customer Experience at Southwest Airlines.
  • In 2022, Southwest® outlined its two-billion-dollar plan to transform its Customer Experience.
  • You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web.

SOUTHWEST AIRLINES SIGNS AGREEMENT WITH USA BIOENERGY TO PURCHASE UP TO 680 MILLION GALLONS OF SUSTAINABLE AVIATION FUEL

Retrieved on: 
Thursday, November 2, 2023

DALLAS, Nov. 2, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) ("Southwest") today announced an offtake agreement with USA BioEnergy, LLC ("USA BioEnergy"), for up to 680 million gallons of neat sustainable aviation fuel (SAF). Over the term of the 20-year agreement, once blended with conventional jet fuel, the SAF could produce the equivalent of 2.59 billion gallons of net-zero1 fuel and avoid 30 million metric tons of CO2. Southwest® plans to begin purchasing SAF from USA BioEnergy's facility near Bon Wier, Texas, as early as 2028. Additionally, as part of the offtake agreement, Southwest and USA BioEnergy have established a long-term strategic relationship offering Southwest the opportunity to purchase up to another projected 180 million gallons of SAF per year from future planned production facilities.

Key Points: 
  • DALLAS, Nov. 2, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) ("Southwest") today announced an offtake agreement with USA BioEnergy, LLC ("USA BioEnergy"), for up to 680 million gallons of neat sustainable aviation fuel (SAF).
  • Southwest® plans to begin purchasing SAF from USA BioEnergy's facility near Bon Wier, Texas, as early as 2028.
  • Additionally, as part of the offtake agreement, Southwest and USA BioEnergy have established a long-term strategic relationship offering Southwest the opportunity to purchase up to another projected 180 million gallons of SAF per year from future planned production facilities.
  • "We look forward to the opportunity to grow our strategic relationship with USA BioEnergy and potentially purchase more SAF from them in the future."

SOUTHWEST AIRLINES FLIGHT ATTENDANTS TO VOTE ON NEW CONTRACT

Retrieved on: 
Wednesday, October 25, 2023

DALLAS, Oct. 25, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) announced today a Tentative Agreement with the Transport Workers Union Local 556 for the airline's nearly 19,000 Flight Attendants.

Key Points: 
  • DALLAS, Oct. 25, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) announced today a Tentative Agreement with the Transport Workers Union Local 556 for the airline's nearly 19,000 Flight Attendants.
  • "Southwest's Flight Attendants uphold our commitments to Safety and Hospitality by providing Customers with a safe journey and making them feel welcomed, cared for, and appreciated," said Adam Carlisle , Vice President Labor Relations at Southwest Airlines.
  • "I'm thankful for the work from both negotiating committees throughout this process and the guidance from our National Mediation Board federal mediators.
  • We are all glad our Flight Attendants will soon have an opportunity to vote on this agreement."

SOUTHWEST AIRLINES ANNOUNCES LEADERSHIP PROMOTIONS

Retrieved on: 
Monday, October 16, 2023

DALLAS, Oct. 16, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) today announced recent Leadership updates across the Company.

Key Points: 
  • DALLAS, Oct. 16, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) today announced recent Leadership updates across the Company.
  • Prior to Southwest, Stephens held various positions in leadership and operations with Union Pacific Railroad.
  • "Strong Leadership is built upon serving, and Southwest Airlines boasts a longstanding tradition of remarkable Leaders who consistently prioritize the needs of our Employees and Customers over their own," said Bob Jordan , President & CEO at Southwest Airlines.
  • "I extend my sincere appreciation to Matt Hafner for his 35 years of service at Southwest Airlines.

SOUTHWEST AIRLINES SCORES BIG WITH THE DENVER NUGGETS AND COLORADO AVALANCHE JOINING THE AIRLINE'S ROSTER

Retrieved on: 
Friday, October 13, 2023

DALLAS, Oct. 13, 2023 /PRNewswire/ -- With basketball and hockey season kicking off, Southwest Airlines Co. (NYSE: LUV) is bolstering its Mile High Heart in Denver with two new partnerships, allowing the airline to share more of its famous Hospitality with fans across the community. During a recent Employee-centric event in Downtown Denver, Southwest® announced it has become The Official Airline of the Denver Nuggets and Colorado Avalanche, joining the Colorado Rockies on the airline's sports roster.

Key Points: 
  • During a recent Employee-centric event in Downtown Denver, Southwest® announced it has become The Official Airline of the Denver Nuggets and Colorado Avalanche, joining the Colorado Rockies on the airline's sports roster.
  • "From the hardwood to the ice rink, we're thrilled to welcome the Nuggets & Avalanche into our partnership family.
  • Southwest will also partner with Kroenke Sports Charities by supporting the Colorado Avalanche Charity Brunch and various Nuggets and Avalanche charitable initiatives.
  • "We're incredibly excited to announce Southwest Airlines as the new official airline partner of the Denver Nuggets and Colorado Avalanche," said Michael Ceilley, SVP of Partnership Marketing & Media Sales for Kroenke Sports & Entertainment.

SOUTHWEST AIRLINES AND THE HISPANIC ASSOCIATION OF COLLEGES AND UNIVERSITIES AWARDS ROUND TRIP FLIGHTS TO COLLEGE STUDENTS

Retrieved on: 
Tuesday, October 10, 2023

DALLAS, Oct. 10, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) and the Hispanic Association of Colleges and Universities (HACU) celebrate 19 years of the ¡Lánzate!/Take Off! Higher Education Travel Award Program and the 2023 recipients of airline tickets while in school. Southwest Airlines® and HACU awarded 185 students four round trip tickets to stay connected with their loved ones and community while pursuing higher education.

Key Points: 
  • Higher Education Travel Award Program offers students across the U.S. the opportunity to stay in touch with family while pursuing higher education
    DALLAS, Oct. 10, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) and the Hispanic Association of Colleges and Universities ( HACU ) celebrate 19 years of the ¡Lánzate!/Take Off!
  • Higher Education Travel Award Program and the 2023 recipients of airline tickets while in school.
  • Southwest Airlines® and HACU awarded 185 students four round trip tickets to stay connected with their loved ones and community while pursuing higher education.
  • Since 2004, Southwest® has supported alleviating the financial challenges associated with travel for over 1,500 Hispanic students by championing them to pursue their educational goals.

SOUTHWEST AIRLINES UNVEILS SPECIAL TROLLS-THEMED AIRCRAFT TO CELEBRATE DREAMWORKS ANIMATION'S NEW MOVIE "TROLLS BAND TOGETHER"

Retrieved on: 
Friday, October 6, 2023

DALLAS, Oct. 6, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) announces a partnership with DreamWorks Animation's "Trolls Band Together," a new film that embarks on a heartfelt journey to reunite characters Poppy and Branch with long-lost family members as they travel to new lands and create lasting friendships along the way. To celebrate the partnership Southwest today unveiled a Boeing 737-700 aircraft emblazoned with some of the film's beloved Trolls characters on the outside of the aircraft. The design continues onboard the aircraft with Trolls-themed images on a selection of cabin window shades.

Key Points: 
  • To celebrate the partnership Southwest today unveiled a Boeing 737-700 aircraft emblazoned with some of the film's beloved Trolls characters on the outside of the aircraft.
  • The design continues onboard the aircraft with Trolls-themed images on a selection of cabin window shades.
  • "Southwest celebrates travel and meaningful connections made along the way, which is at the center of the 'Trolls Band Together' partnership and a core storyline of the film," said Brandy King, Managing Director of Communications at Southwest Airlines.
  • Sponsor: Southwest Airlines Co., 2702 Love Field Drive, Dallas, TX 75235.

Southwest Airlines Partners with Qualtrics in an Effort to Enhance Employee Experiences

Retrieved on: 
Wednesday, September 27, 2023

Southwest Airlines Co., one of the world's most admired airlines, leverages Qualtrics , the leader and creator of the experience management (XM) category, to keep a pulse on employee sentiment as it continuously evolves its roadmap to support employee needs.

Key Points: 
  • Southwest Airlines Co., one of the world's most admired airlines, leverages Qualtrics , the leader and creator of the experience management (XM) category, to keep a pulse on employee sentiment as it continuously evolves its roadmap to support employee needs.
  • With Qualtrics, Southwest gets a better understanding of employee engagement and well-being, and ensures employees receive the information and support they need from leaders to feel successful in their roles.
  • Southwest began using Qualtrics’ XM® for People Teams in 2020, at a time when travel experienced a significant change, and it was more important than ever to stay connected to employee feedback.
  • Southwest recognizes employees who go above and beyond and has created mechanisms for employees and customers to share feedback about great experiences.

SOUTHWEST AIRLINES RANKED BY FORTUNE AS ONE OF AMERICA'S MOST INNOVATIVE COMPANIES

Retrieved on: 
Friday, September 22, 2023

DALLAS, Sept. 22, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) celebrates earning 2023 recognition by Fortune as one of America's Most Innovative Companies. Fortune conducted a survey among innovation experts, human resources executives, and Employees to determine the most innovative companies in the U.S.

Key Points: 
  • DALLAS, Sept. 22, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) celebrates earning 2023 recognition by Fortune as one of America's Most Innovative Companies.
  • Fortune conducted a survey among innovation experts, human resources executives, and Employees to determine the most innovative companies in the U.S.
  • Of course, in all that we do, we are mindful to stay true to our roots as the airline with Heart."
  • You can list for same-day standby via a Southwest Customer Service Agent at the airport or the Southwest app or mobile web.

SOUTHWEST AIRLINES NAMED "BEST AIRLINE FOR FAMILIES" IN MONEY'S LIST OF 2023 TRAVEL AWARDS

Retrieved on: 
Friday, September 15, 2023

DALLAS, Sept. 15, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) was named Best Airline for Families on MONEY's 2023 Travel Awards list.

Key Points: 
  • DALLAS, Sept. 15, 2023 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) was named Best Airline for Families on MONEY's 2023 Travel Awards list.
  • MONEY recognized Southwest Airlines® for its Family Boarding process, two free checked bags,1no change2or cancellation3 fees, and creating a flexible travel experience at a low cost.
  • Southwest Customers also enjoy family-friendly content for free on the Inflight Entertainment Portal.4
    "Families on the go turn to Southwest for more than our low fares and flexible policies," said Jonathan Clarkson , Vice President of Marketing at Southwest Airlines.
  • MONEY's Best Airlines List assessed 10 major U.S. based carriers utilizing various criteria from multiple data resources to evaluate customer satisfaction with an airline's network size, rewards programs, and policies.